ANT EXTERMINATORS · SEATTLE, WA
Insight Pest Solutions logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%6+0.9Craft & service 20%96+19.2Value 10%58+5.8Momentum 8%27+2.2Track record 7%94+6.6Accountability 5%79+4Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.42SCORE

Insight Pest Solutions

Better than 30% of ant exterminators · #28 of 40

4.9★6,051 Google reviewsGoogle star rating as shown on Google Maps.
4.88★last 12 monthsAverage stars on reviews from the last 12 months only.
4.2%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
79%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Insight Pest Solutions for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.423
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$140–160
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$61–$119
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 35
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 423 Google reviews tagged “Bug & insect extermination” · showing 20

★★★★★ Bobby · Edited 3 weeks ago

Great quarterly service, Al!

Paid $140–160Reasonable priceBug & insect extermination+ Responsiveness+ Punctuality+ Professionalism
★★★★★ KZ · Edited a month ago

Joel Was very professional and knowledgeable. He did a great job. Rate him 10 out of 10 Positive. Thanks

Reasonable priceAnt exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ My · Edited 2 months ago

Service was outstanding! Ryan went above and beyond to make sure every part of my home was treated thoroughly, including under the deck and throughout the basement. He took his time, never rushed the job, and answered every question I had with patience and professionalism. I also really appreciated how respectful…

Reasonable priceAnt exterminationBug & insect exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Marty · Edited 3 months ago

Great service! Gaetano was quick, efficient, and timely!

Bug & insect exterminationHome inspection
★★★★★ Lee · Edited 3 months ago

My service technician Nathaniel was very professional, knew his business, and very knowledgeable about products he use

Paid $140–160Reasonable priceBug & insect extermination+ Value
★★★★★ Sheila · Edited 3 months ago

Personal and professional. He let's you know when he shows up and then when he leaves he follows up with any findings or problems.

Paid $80–100Reasonable priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Shannon · Edited 6 months ago

Matt was awesome. He does a great job!!

Reasonable priceBug & insect extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ MR · Edited 6 months ago

David was great! Quick, efficient and personable. Thank you!

Paid $100–120Reasonable priceBug & insect extermination+ Punctuality+ Professionalism
★★★★★ Gary · Edited 6 months ago

Great work! Al does a fantastic job - he is very thorough and conscientious. Very personable too.

Bug & insect exterminationRodent extermination
★★★★★ Dana · Edited 6 months ago

Al does a great job! Kind and thoughtful also.

Great priceAnt exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Kelly · Edited 6 months ago

Aiden is as awesome! Courteous, thorough, friendly.

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Jamie · a year ago

Fred was Very polite, helpful and professional I appreciate Fred’s care for our home!

Reasonable priceHornet & wasp exterminationSpider exterminationBug & insect extermination
★★★★★ Danielle · Edited 2 years ago

Nathan T always does great job. Very communicative.

Spider exterminationGeneral pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Bianca · Edited 2 years ago

Anthony ensures that every creepy crawler is removed and no longer living rent free. Insight is scheduled to spray every three months but will come in between to remove any new pests. I love this service. Best investment.

Spider exterminationBug & insect extermination+ Punctuality
★★★★★ Caryl · Edited 2 years ago

Insight is great. All of their techs are very knowledgeable and easy to talk with. If you have a resurgence between visits they will always make it right.

Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ monika · Edited 2 years ago

Quinton, was very professional and courteous. Great company JAKE answered all my questions about the sugar ants that I've been seeing and promised to come back for no charge of it doesn't get better Always helpful and will come back if I feel like my spiders are still making their way in. They use pet safe spray…

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Mike · Edited 2 years ago

Troy Cade did an outstanding job!

Bug & insect exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Susan · Edited 2 years ago

Insight was very helpful in rescheduling my service to accommodate my schedule. Thank you.

Ant exterminationBug & insect exterminationRodent extermination
★★★★★ Vicki · Edited 2 years ago

Very happy with the technicians that come to my home. Very courteous and thorough. Listened and treated areas I have seen ants. Vonia is always so nice and helpful! I’m disabled and she helps where ever she can! Very happy with her

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Mary · Edited 2 years ago

After cementing around the loose frames of the trapdoors in previous weeks, my tech found NO pests anywhere today-- so it wasn't an impossible dream after all! Such good work: THANK YOU! Not only did the Insight Pest man do their normal rodent & insect treatments, but he found a new little hole the mice had started…

Bug & insect exterminationRodent exterminationSpider extermination+ Value

Show more bug & insect extermination reviews (403 more) →

vs category

Blue = Insight, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.54.04.55.02024-Q1: 4.94★ (311 reviews)2024-Q2: 4.95★ (220 reviews)2024-Q3: 4.60★ (20 reviews)2024-Q4: 4.56★ (18 reviews)2025-Q1: 4.27★ (11 reviews)2025-Q2: 4.84★ (68 reviews)2025-Q3: 4.40★ (50 reviews)2025-Q4: 3.79★ (19 reviews)2026-Q1: 4.92★ (74 reviews)2026-Q2: 4.89★ (205 reviews)2026-Q3: 4.94★ (187 reviews)2026-Q4: 5.00★ (18 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$126+28% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 26%Reasonable 66%Overpriced 2%Not sure 5%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%6+0.9Craft & service 20%96+19.2Value 10%58+5.8Momentum 8%27+2.2Track record 7%94+6.6Accountability 5%79+4Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
11
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
6
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
96
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
58
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
27
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
94
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
79

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+2078 / −27
Professionalism
+2664 / −22
Responsiveness
+2034 / −14
Punctuality
+2002 / −10
Value
+1479 / −30

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