How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%6+0.9Craft & service 20%96+19.2Value 10%58+5.8Momentum 8%27+2.2Track record 7%94+6.6Accountability 5%79+4Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.42SCOREInsight Pest Solutions
Better than 30% of ant exterminators · #28 of 40
Insight Pest Solutions for bug & insect extermination
Clear ✕All 423 Google reviews tagged “Bug & insect extermination” · showing 120
Great quarterly service, Al!
Joel Was very professional and knowledgeable. He did a great job. Rate him 10 out of 10 Positive. Thanks
Service was outstanding! Ryan went above and beyond to make sure every part of my home was treated thoroughly, including under the deck and throughout the basement. He took his time, never rushed the job, and answered every question I had with patience and professionalism. I also really appreciated how respectful…
Great service! Gaetano was quick, efficient, and timely!
My service technician Nathaniel was very professional, knew his business, and very knowledgeable about products he use
Personal and professional. He let's you know when he shows up and then when he leaves he follows up with any findings or problems.
Matt was awesome. He does a great job!!
David was great! Quick, efficient and personable. Thank you!
Great work! Al does a fantastic job - he is very thorough and conscientious. Very personable too.
Al does a great job! Kind and thoughtful also.
Aiden is as awesome! Courteous, thorough, friendly.
Fred was Very polite, helpful and professional I appreciate Fred’s care for our home!
Nathan T always does great job. Very communicative.
Anthony ensures that every creepy crawler is removed and no longer living rent free. Insight is scheduled to spray every three months but will come in between to remove any new pests. I love this service. Best investment.
Insight is great. All of their techs are very knowledgeable and easy to talk with. If you have a resurgence between visits they will always make it right.
Quinton, was very professional and courteous. Great company JAKE answered all my questions about the sugar ants that I've been seeing and promised to come back for no charge of it doesn't get better Always helpful and will come back if I feel like my spiders are still making their way in. They use pet safe spray on the inside of the house which is nice.
Troy Cade did an outstanding job!
Insight was very helpful in rescheduling my service to accommodate my schedule. Thank you.
Very happy with the technicians that come to my home. Very courteous and thorough. Listened and treated areas I have seen ants. Vonia is always so nice and helpful! I’m disabled and she helps where ever she can! Very happy with her
After cementing around the loose frames of the trapdoors in previous weeks, my tech found NO pests anywhere today-- so it wasn't an impossible dream after all! Such good work: THANK YOU! Not only did the Insight Pest man do their normal rodent & insect treatments, but he found a new little hole the mice had started…
Jacob C is amazing! He never fails to do above and beyond to keep our home bug-free!
Good service.
Kenny is always professional, courteous and knowledgeable. I Appreciate his work. THANK YOU, Rick Laycock
Spent lots of time and went above and beyond!!
The technician Vonia showed up on time and did a thorough job of servicing inside and outside my house for Pest Control. She’s an excellent technician.
Eric at Insight is the absolute best! He’s been coming to our house for a couple years now and is always thorough, communicative and goes the extra mile.
The service levels are great. Our guy that comes by to do our is awesome. Our pups seem to love him as well and he is very respectful of our home and its occupants. Very glad to have him service! Really good quality product as well.
Ryan. was freaking amazing. Very professional, knowledgeable, caring and understanding. He's very good at his job and was very informative and about why and what he was doing. He also informed us to not let out pets around where he sprayed until it had time to completely dry. He was very thorough. My husband and…
Another professional and courteous service from Joe and Insight
Eric was great. Very knowledgeable and professional, and a great personality.
Friendly and made sure everything I requested was complete over and beyond
Ryan, Jason and Andrew with insight pest control are super helpful, friendly, and informative. Great team and company.
Jacob was punctual. He introduced himself at the door before he started the service.
Great job. James was polite and very professional.
Jacob did a great job. Very professional and quick.
All of the technicians I’ve had have been wonderful! Jakob is professional, respectful, knowledgeable, helpful, and has a great attitude every time. He (and the others) are also patient. Never pressed for time, they always answer my question- even in detail- about spiders, ants, moles or whatever I’m trying to…
Eric was courteous and efficient with his treatment of my house.
Always very friendly and knowledgeable. Jacob C. did a great job.
Personable and receptive to my needs. Kia recieved the instructions and went about his work professionally and without incident.
I spoke with Austin about our home and what he found during the treatment process. He was thorough in his explanation. Excellent, professional, and always polite service with every technician from Insight!! Austin gives good advice on keeping pests away and makes a great impression on me in regards to Insight Pest Control.
All the technicians at Insight Pest Solutions are super friendly and very knowledgeable. I have been using Insight Pest Solutions for several years on a quarterly routine. The service they provide keeps me happy not having insects or rodents in my home.
Effective & personal service by Kai. Kai was very through & professional. Greatly appreciate not having to worry about pest problems anymore after quarterly treatments by Kai.
Very friendly.great technician!
I always appreciate working from home on the days that my service is done so Jakob and I can chat. He is always cheerful and conducts his business in a professional manner.
Had to cancel after 6 months of subscription. Initial set up was good. Months the later after quarterly treatment was informed about getting crawl space inspected. Inspector shows up now stating there's mice activity. Recommends me and provides 2 quotes to remove insulation, seal up crawl space screens that will…
Joe is always friendly and professional. I know I’m in good hands when he shows up.
Ryan from Insight Pest was prompt and communicative of a spider issues. I really appreciate that they seem to truly value their customers and are thoughtful and respectful. Ryan did a great job as always. The service was thorough and he explained what he was doing. We think Ryan is great! I highly recommend!
Jacob was great! We really appreciate his thoroughness.
Pest solutions and there extremely professional and awesome staff and technicians are a pleasure to do business with.
insight Pest Solutions' technicians are always very responsive, respectful of property, and do great work. We are very thankful for such good service!!
Very professional. The company seems to have a real knowledge of critters and how to get rid of them. Traps in the crawl space were set and the wasp nests were removed. Soon I'll be able to work in the yard again; pest free. :)
We were gone for the day. But came home and we could see where he moved stuff around and did his job. We appreciate it when we can trust a tech to preform his service when were out. Thank you James Give him 20$
Mike H does a great job. He tells us exactly what he’s going to do. Very detailed oriented ! We had higher than normal mouse/rodent activity and Mike set us up for success. Thank you Mike H!
Al is awesome! He always does a superior job and friendly!
First experience with this company today. The tech, Kai, was very nice and professional. He described what he was going to do & how it was done, both inside & outside my home. He answered all my questions and was very polite. Good first experience!
Excellent service! Have had zero problems with spiders and ants ever since enrolling with them.
Vonia was great to work with, very knowledgeable and a consummate professional!
Ryan came out to our house for the second time today to do a follow up. He is efficient, professional, and took all the precautions to protect our bird feeders. He took a few extra moments to let me refill my feeders and put them back into hard to reach places. The extra little things do not go unnoticed. Thanks Ryan!
James Q took care of our wasp problem. Thanks!
Joe did a great job! Personable, on time and gave me some tips on how to prevent pests in the future. Always had a great experience with Insight and their technicians! Joe’s been to my home numerous times and I can ALWAYS rely on him doing a good job, being respectful of my home and time and being an incredibly nice person to chat with.
3 weeks ago I was attacked by a swarm of yellow jacket bees. I ran my lawnmower over a hole in the ground near an old growth stump in my yard and a few seconds later, I was bitten and stung by numerous bees. Today Insight Pest Control came out for my 12 week service and sprayed the nest and dug out the hive.…
Jason came out today for my every 3 month spray for pests! He did a excellent job! Wiped total surrounding of exterior of home for spiders and bugs, then sprayed for the same. He goes above and beyond.
Eric and the Insight team are awesome. Very responsive, reliable and have virtually eliminated any and other insect issues. Pet-friendly too.
Anthony is always very attentive to our needs, ensuring we are happy with services. I appreciate the communication.
As always Ken was on his A-Game. Figured out the excess of bee’s were merely foraging and applied a treatment to the interior and exterior of the house.
My technician Michael was very efficient and professional. Very complete serv, as usual. This is the second time he has performed this service for us. Could not be happier.
Since using Insight we have had no pest issues. Our tech was friendly, knowledgeable, responsive and professional! Arturo was great!! Glad he was out Tech today!! Thanks Arturo!!
I’ve had nothing but good service from Insight
Joe is incredible, he always communicates everything with us very well. He is super personal and friendly. Don't know what we will do if he ever retires.
Jakob came to the house for a follow and double checked everything was takin care of and gone. Came on time and quick and what he did. Great follow up appointment! Thanks, Blake Daniell
Always willing to go the extra mile
We request Joe, we love his professionalism and kindness! As always our home is well taken care of by Joe M. He is professional and extremely kind at all times. Joe is very knowledgeable and concerned about our needs. I highly recommend Joe! He goes the Extra Mile for his customers!! We love Joe!
Auston does an incredible job. He is knowledgeable and takes time to make sure that I am always satisfied.
Very nice and professional. Gave great ideas to help keep the pests out.
Joe, with Insight Pest Solutions, is extremely kind, courteous, and professional. We really appreciate his attention to detail around our home. Thank you always for the excellent service!
Austin did my service this time around. He did the necessary work and informed me of all that was done. He was thorough. My only issue was that one of the bait stations was not returned to it's original placement. Instead, it was placed right in front of the doggie door, making one of my dogs hesitant to go…
Tech did a great job as usual.
Al. Is a Very good guy and knows what hes doing.
Thank you Liam for a great job!
I would definitely refer Insight for insect repellent, prevention, including mosquitoes! Everyone who has come to the house is friendly and helpful.
Al was very professional and made extra effort to talk to me about his areas of concern. He spent quite a lot of time to cover all areas of my yard.
Their quarterly subscription service is always a great way to keep our house pest free! Andrew was very helpful and thorough, which we really appreciate! 10/20/23 update: Still using their services with really great results! Jason stopped by today and helped treat for spiders, ants, rodents, moles, and everything…
We have been using Insight for a couple of years now. We recently moved and we took our service with us. They had someone out within a few days of me calling them to treat our new house. The guy they sent out was wonderful, friendly and took care of all our needs. They have always been super friendly and…
This guy is great. Very personable, quick, and through. Does not take up much of my time and we already see results. Thanx Arturo!
Joe was on time, polite and explained everything.
He cleaned out all of the spider webs and treated pesky areas.
Sean McGuire was on time he was very professional, Responsive, and did good quality work
James is friendly and professional. He is through and works around our crazy layout.
Kenny was on time and perform a professional job to my concerns. Kenny's positive personality is a great thing to see when he shows up and gets to the problem. He dealt with the spiders, and stinky bugs. Thank you for your hard work!!!
Insight has treated my yard for over a year. The technicians are very polite and friendly. They check in every time they service to make sure they are getting all of the trouble spots.
Eric is a new tech for my home/route. He was very friendly and informative.
Thank you James for your speedy visit and help!
Anthony was wonderful! Very nice. Had to come back to spray again and waiting to see if that helps our situation.
The technician was very friendly and did an excellent job. We like him alot! Keep up the good work Joe...✨✨✨
Always great service. Sprayed all over outside and inside our house for ants. Replaced traps. Cleaned cobwebs. Very thorough and excellent service! Thanks Austin.
Insight is great! We have been using them for over 2 years now. They are helpful, quick to carve out space for us when we need them, and do a great job. Taylor came by today (I called this morning and he made time today!) and was kind, communicative, and efficient with what we requested.
Always courteous and professional. Always checks in prior to starting service to see if I need anything extra and reminds that I can call anytime if I need extra visits. Great company and a solid price.
James was very professional He asked if we had any new issues and I mentioned moles. He called the office and was able to add the service for free. He explained each treatment and was very polite and kind. I highly recommend this service. We use them because we have parrots with delicate air sacs and can be…
A great person that works for a great company!
Jacob did awesome job explaining and asking us our concerns..answered all our questions..very professional and cares very much about his work and done right..all my questions were answered very well..
James was very fast and respectful took care of everything we asked for.
Very efficient, professional, and polite.
Answered all my questions and concerns, quick efficient service!
Promptly on time, thorough, and informative, helpful and confident in services
Insight Pest Control comes through again! Thank you James for your excellent, thorough, and friendly service!
Great job
We have had Service with Insight for 3 years and highly recommend them. Their technicians are friendly and efficient. They are always willing to come out and take a look at any extra problems we have. Today Austin was out and we could not have had better service
Anthony was great to work with. He will always be welcomed here.
Joe is courteous, knowledgeable, thorough and friendly. It’s obvious that he really cares about his customers. Thanks!
Michael zimmer did a great job and keeps all the critters away from our home.
Jorge was amazing. He was on time, answered all my questions and really took his time looking for any entry and exit points inside the home. He also did a very thorough job surveying outside of the home as well.
Took care of the problem. No more ants!
Al always does a great job. Very thorough. Very friendly.
Nate came by yesterday and sold me on the pest service. He was thourough and explained all that is offered. Great deal. Today, Isaac and Richey were an amazing duo that showed up to service my home. Friendly and fast. Spiders are especially bad this year and no way am I sharing a home with them. Thank you for your…
First time Customer. Anthony was so nice. He listened to my concerns and did a great job. He was polite, professional and knowledgeable. He also addressed expectations and told me about his strategy and plans to return to check results. Very happy.
The communication with The Insight Pest Solutions office was on point for my appointment! The Service Technician, Kenny was a breath of fresh air. We walked around my property and he shared his expertise and encouraged my questions; and had great answers on how I could be more proactive on certain things around my…
Jason came to our home and treated and handled all of our pest concerns! He was on time, friendly and explained everything that he was doing. Great employee...thank you!
Austin with Insight Pest Solutions was very courteous, professional and efficient. We LOVE Insight, they've made our lives so much easier and ant-free!! HIGHLY recommend them, the staff at the Tacoma location are always so friendly and helpful!
Had Austin come out and he was really friendly and listened to my frustrations about scheduling. rations. He was very respectful of my home and my time. Reassured me all the spray used was not harmful to my dog.
Great service! They really solved my ant and rodent problems
vs category
Blue = Insight, grey = ant exterminators average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%6+0.9Craft & service 20%96+19.2Value 10%58+5.8Momentum 8%27+2.2Track record 7%94+6.6Accountability 5%79+4Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
