How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%6+0.9Craft & service 20%96+19.2Value 10%58+5.8Momentum 8%27+2.2Track record 7%94+6.6Accountability 5%79+4Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.42SCOREInsight Pest Solutions
Better than 30% of ant exterminators · #28 of 40
Insight Pest Solutions for flea & mite extermination
Clear ✕All 187 Google reviews tagged “Flea & mite extermination” · showing 40
Excellent customer service conducted by Jacob C.
Insight is great. All of their techs are very knowledgeable and easy to talk with. If you have a resurgence between visits they will always make it right.
Quinton, was very professional and courteous. Great company JAKE answered all my questions about the sugar ants that I've been seeing and promised to come back for no charge of it doesn't get better Always helpful and will come back if I feel like my spiders are still making their way in. They use pet safe spray on the inside of the house which is nice.
Richard did a fantastic job and was very professional. Also great around the pets. Thanks!!!
Ryan is wonderful, He goes over and beyond what he needs to do. I am so happy with his service. Hes for sure a 5 star guy
Good Day It was for me. Eric Coley arrived to provide my quarterly service. Each time the service is provided I receive a text message requesting my opinion/experience. The link fails to open EVERY time. We/you owe Eric lots of money now that I got it open!!!! So I’m writing to say Eric is a FIVE STAR ⭐️…
Mike H does a great job. He tells us exactly what he’s going to do. Very detailed oriented ! We had higher than normal mouse/rodent activity and Mike set us up for success. Thank you Mike H!
Auston does an incredible job. He is knowledgeable and takes time to make sure that I am always satisfied.
We have been using Insight for a couple of years now. We recently moved and we took our service with us. They had someone out within a few days of me calling them to treat our new house. The guy they sent out was wonderful, friendly and took care of all our needs. They have always been super friendly and…
Always comes and does a great job ! Very kind and thorough.
Any time I’ve had concerns they respond quickly and have answers, great company
James was very fast and respectful took care of everything we asked for.
I just sent a 5 Star review, but failed to mention the tech’s name - it was Anthoney who did a great job then asked if he could do anything else…! There was and he spent another 25 minutes doing “extras”….!!!
Christian has always been professional, timely and helpful.
Had a great initial assessment and service. Joe was communicative, friendly, professional, knowledgeable, and efficient. We look forward to seeing the results of the services.
Michael zimmer did a great job and keeps all the critters away from our home.
Austin with Insight Pest Solutions was very courteous, professional and efficient. We LOVE Insight, they've made our lives so much easier and ant-free!! HIGHLY recommend them, the staff at the Tacoma location are always so friendly and helpful!
Had Austin come out and he was really friendly and listened to my frustrations about scheduling. rations. He was very respectful of my home and my time. Reassured me all the spray used was not harmful to my dog.
Austin has been great and a real trooper for helping me with my flea problems in the backyard. Very friendly and professional. Thank you Austin.
Awesome
Alexya did a great job. She instructed what I needed to do and was very efficient. She informed me when she was done and closed my gate.
Kaden was very helpful and answered all my questions.
Their technicians are always professional, friendly, and respectful of home and property. I have never had a reason to complain over the several years we have been customers.
Cole did a great job. He removed a few dead hornets nests along with a couple small live ones. He did a good job of cleaning up and treating the area.
Great service as always Andrew is a friendly, professional and good at his job
Insight is always very polite & respectful. Insight always does a great & thorough job.
Excellent service.
I like that he was really nice and polite.
I have been using Insight Pest Solutions for over three years now. My service tech today was Nathan who seemed like a very competent tech. The service lasted no more than 5 minutes. Not too sure what I am paying for. I plan to discontinue my quarterly service.
Matt was extremely professional. He was on time, communicated clearly, and efficiently got the job done. I’d love to have Matt out again for my next quarterly service!
Paul came by again today, working around my schedule to quickly come check on progress. He's always on time, communicates extremely effectively, is very personable. We are very pleased with the above and beyond personalized service we get from Paul. We will be long term customers, as long as Paul keeps coming out! Thank you Paul!
Our technician Shawn was very helpful and addressed all our issues. He was professional and closed doors behind him.
Justen showed up with in the time range given to me in a neat well kept uniform and is an ultra professional. Justen reflects the best of Insights and why we stick with them. He checked in, let me know what he was there to do and asked if I had questions or issues that he could address. I appreciated his questions,…
Cole arrived on time explained what he was going to do made timely suggestions for improvement and told us the truth about what we need and didn’t need at this time. The vehicle was clean and Cole was professional looking.
Liam was great. He e broke everything down and explained the ins and outs and the went the extra mile looking for wasps
James performed our seasonal mosquito treatment and was professional and thorough.
Our technician Hyrum was very informative and friendly. He went the extra mile to listen to my concerns. I appreciated all his work.
Andrew was very professional and explained in detail what was going to be done. He also found a couple of beehives that I didn’t know existed. Thank you very much for taking care of the bees/spiders. And an additional thank you for your guidance on how to fix the weatherstripping on my garage door.
Got no bugs… comes went special need arises.
John With Insight provided great service at my house yesterday. He communicated ahead a time when he would be able to make it and also deconflicted with my schedule when I needed him to. Very happy with the service.
vs category
Blue = Insight, grey = ant exterminators average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%6+0.9Craft & service 20%96+19.2Value 10%58+5.8Momentum 8%27+2.2Track record 7%94+6.6Accountability 5%79+4Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
