ANT EXTERMINATORS · SEATTLE, WA
Insight Pest Solutions logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%6+0.9Craft & service 20%96+19.2Value 10%58+5.8Momentum 8%27+2.2Track record 7%94+6.6Accountability 5%79+4Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.42SCORE

Insight Pest Solutions

Better than 30% of ant exterminators · #28 of 40

4.9★6,051 Google reviewsGoogle star rating as shown on Google Maps.
4.88★last 12 monthsAverage stars on reviews from the last 12 months only.
4.2%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
79%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Insight Pest Solutions for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.971
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$116
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 971 Google reviews tagged “General pest inspection” · showing 20

★★★★★ Wendy · Edited 2 weeks ago

Ken was awesome good job !

Reasonable priceGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ James · Edited a month ago

Very friendly and helpful. Answers all my questions. Let me know what was found and what they did about it.

Hornet & wasp exterminationGeneral pest inspectionRodent extermination+ Quality+ Professionalism+ Value
★★★★★ Rick · Edited 2 months ago

Just awesome! Friendly, knowledgeable, and always up for a challenge. Highly recommend! They were able to come out same day for a call back!

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Siobhan · Edited 2 months ago

Andrew was very professional & knowledgeable. Would definitely recommend his work!

Great priceGeneral pest inspection+ Punctuality+ Professionalism
★★★★★ Ryland · Edited 2 months ago

Ryan was fantastic! very courteous and professional

Ant exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
★★★★★ Jason · Edited 3 months ago

Very happy with Insight and Forest's help with the preventive service around the outside of my house! Forest was very courteous, professional, efficient and happy to help - and he gave me a debrief on everything he did before he left. I would recommend the Insight team to others looking for solutions.

General pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Jen · Edited 3 months ago

Great job!!

Ant exterminationGeneral pest inspection+ Quality+ Professionalism+ Value
★★★★★ Sue · Edited 3 months ago

Very personable and attentive to my concerns! Thank you!

Reasonable priceAnt exterminationGeneral pest inspectionSpider extermination+ Punctuality+ Quality+ Professionalism
★★★★★ Sheila · Edited 3 months ago

Personal and professional. He let's you know when he shows up and then when he leaves he follows up with any findings or problems.

Paid $80–100Reasonable priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Dean · Edited 4 months ago

We like having someone we can call if we need help.

Reasonable priceHome inspectionGeneral pest inspectionRodent extermination+ Punctuality+ Professionalism
★★★★★ Miran · Edited 5 months ago

He explained everything clearly, and answered all my questions. We are so happy we signed up for their service package.

Home inspectionGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Tom · Edited 6 months ago

Quarterly service appt. Ryan came on time as normal, checked all the boxes as usual. Ryan is an exceptional tech!

Paid $120–140Reasonable priceHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Dana · Edited 6 months ago

Al does a great job! Kind and thoughtful also.

Great priceAnt exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Veronica · Edited 11 months ago

Michael Greyson has been servicing my house for quite a while, maybe years. He is always very friendly, communicative, and professional. I know he does a great job because the very few times that others have come out, then we started getting bugs or others, then I'd have to call and get someone to come back out.…

Reasonable priceGeneral pest inspectionSpider extermination
★ Klint · Edited 11 months ago

Friendly, knowledgeable, efficient. Update, everything is good until you want to cancel and then they conveniently don't actually cancel and continue to charge you money

General pest inspection+ Responsiveness+ Quality+ Professionalism
★★★★★ Paul · Edited a year ago

Ethan stepped up his game today and found a hole in a screen next to a wire in our crawlspace where mice could enter. This could be the final solution to let keep the critters out! He was not afraid to get dirty and added several traps as well. Great job!

Paid $80–100Reasonable priceGeneral pest inspection+ Responsiveness
★★★★★ Louis · Edited a year ago

Excellent customer service conducted by Jacob C.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Maricor · Edited a year ago

Ryan services our home and we always have a great experience. He’s professional and kind. I would definitely recommend Ryan and insight pest solutions for any pest control needs.

Home inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Danielle · Edited 2 years ago

Nathan T always does great job. Very communicative.

Spider exterminationGeneral pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Josh · Edited 2 years ago

Thank you for being consistently awesome Fred! You do an amazing job and we are always happy to see you. You’re friendly, kind, knowledgeable and efficient. I appreciate you going above and beyond in helping me identify what was going on with my Pear tree. You are appreciated Fred!

Rodent exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality

Show more general pest inspection reviews (951 more) →

vs category

Blue = Insight, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.54.04.55.02024-Q1: 4.94★ (311 reviews)2024-Q2: 4.95★ (220 reviews)2024-Q3: 4.60★ (20 reviews)2024-Q4: 4.56★ (18 reviews)2025-Q1: 4.27★ (11 reviews)2025-Q2: 4.84★ (68 reviews)2025-Q3: 4.40★ (50 reviews)2025-Q4: 3.79★ (19 reviews)2026-Q1: 4.92★ (74 reviews)2026-Q2: 4.89★ (205 reviews)2026-Q3: 4.94★ (187 reviews)2026-Q4: 5.00★ (18 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$126+28% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 26%Reasonable 66%Overpriced 2%Not sure 5%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%6+0.9Craft & service 20%96+19.2Value 10%58+5.8Momentum 8%27+2.2Track record 7%94+6.6Accountability 5%79+4Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
11
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
6
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
96
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
58
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
27
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
94
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
79

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+2078 / −27
Professionalism
+2664 / −22
Responsiveness
+2034 / −14
Punctuality
+2002 / −10
Value
+1479 / −30

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