ANT EXTERMINATORS · SEATTLE, WA
Insight Pest Solutions logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%6+0.9Craft & service 20%96+19.2Value 10%58+5.8Momentum 8%27+2.2Track record 7%94+6.6Accountability 5%79+4Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.42SCORE

Insight Pest Solutions

Better than 30% of ant exterminators · #28 of 40

4.9★6,051 Google reviewsGoogle star rating as shown on Google Maps.
4.88★last 12 monthsAverage stars on reviews from the last 12 months only.
4.2%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
79%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Insight Pest Solutions for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.394
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$176
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 33
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 394 Google reviews tagged “Home inspection” · showing 20

★★★★★ KZ · Edited a month ago

Joel Was very professional and knowledgeable. He did a great job. Rate him 10 out of 10 Positive. Thanks

Reasonable priceAnt exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Marty · Edited 3 months ago

Great service! Gaetano was quick, efficient, and timely!

Bug & insect exterminationHome inspection
★★★★★ Jason · Edited 3 months ago

Thank you once again Insight. We recently bought our house and transferred the service to the new location. You sent out Kenny who was so helpful and knowledgeable. I really appreciate the service he provided. I always recommend your company to anyone who is looking for a pest control service. I’ve been a customer…

Paid $120–140Great priceHome inspectionRodent exterminationSpider extermination+ Punctuality+ Quality+ Professionalism
★★★★★ Dean · Edited 4 months ago

We like having someone we can call if we need help.

Reasonable priceHome inspectionGeneral pest inspectionRodent extermination+ Punctuality+ Professionalism
★★★★★ Miran · Edited 5 months ago

He explained everything clearly, and answered all my questions. We are so happy we signed up for their service package.

Home inspectionGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Tom · Edited 6 months ago

Quarterly service appt. Ryan came on time as normal, checked all the boxes as usual. Ryan is an exceptional tech!

Paid $120–140Reasonable priceHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Aria · a year ago

Collin was really nice and very helpful, a calming presence in the face of our rodent problem!

Great priceHome inspection
★★★★★ Brandon · a year ago

Fred came out on short notice for a terrible wasp infestation. Not only was the customer service amazing, but the sheer amount of knowledge this man had blew me away. I feel much more confident working with this company in the future because of Fred. Thanks again!

Great priceHome inspectionHornet & wasp extermination
★★★★★ Jimmy · a year ago

Colin was awesome; highly recommend

Home inspection
★★★★★ Maricor · Edited a year ago

Ryan services our home and we always have a great experience. He’s professional and kind. I would definitely recommend Ryan and insight pest solutions for any pest control needs.

Home inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ The · Edited 2 years ago

Our Insight technician today had the same excellent high standards that we have experienced over years of service with Insight. He was polite. He told us what he was doing and asked if there was anything else that needed our attention. We are still very happy with Insight and their whole team. And ant season is upon…

Home inspection
★★★★★ Cynthia · Edited 2 years ago

We have a Quarterly Service Plan for ants, spiders and rodents with Insight Pest Solutions. Eric Coley has been our Technician for some time now and he is the BEST! Eric is always on-time, professional, personable, very knowledgeable and very thorough! Thank you for your continued excellent service, Eric!!

Ant exterminationHome inspectionRodent extermination
★★★★★ Dorothy · Edited 2 years ago

I called about a problem and the showed up to help with in the week.

Home inspectionGeneral pest inspection+ Responsiveness
★★★★★ Mandy · Edited 2 years ago

Jacob was excellent! I hope we get him as our tech for future services.

Home inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Ken · Edited 2 years ago

Our technician Mike in Olympia was very professional and explained what he was doing. When we moved in we had very large spiders all over the place. We have been here now for 3 weeks and are spider free 4 months later and Mike has kept up the good work and we are bug free. Thank you

Home inspectionGeneral pest inspectionSpider extermination+ Quality+ Professionalism+ Value
★★★★★ Virginia · Edited 2 years ago

Anthony was very pleasant and professional, a breath of fresh air. Thank you

Home inspectionGeneral pest inspection+ Punctuality+ Quality
★★★★★ Joseph · Edited 2 years ago

They always do a thorough job and ask if anything else needs done.

Home inspectionGeneral pest inspectionSpider extermination+ Professionalism
★★★★★ Britney · Edited 2 years ago

Always very friendly and knowledgeable. Jacob C. did a great job.

Bug & insect exterminationHome inspectionHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Marina · Edited 2 years ago

Always very informative really enjoy your service…

Home inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Beatrice · Edited 2 years ago

Good customer service. Friendly and efficient. Detail oriented. Knowledgeable about the job he was performing. 😊😊😊

Home inspection+ Responsiveness+ Punctuality+ Quality

Show more home inspection reviews (374 more) →

vs category

Blue = Insight, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.54.04.55.02024-Q1: 4.94★ (311 reviews)2024-Q2: 4.95★ (220 reviews)2024-Q3: 4.60★ (20 reviews)2024-Q4: 4.56★ (18 reviews)2025-Q1: 4.27★ (11 reviews)2025-Q2: 4.84★ (68 reviews)2025-Q3: 4.40★ (50 reviews)2025-Q4: 3.79★ (19 reviews)2026-Q1: 4.92★ (74 reviews)2026-Q2: 4.89★ (205 reviews)2026-Q3: 4.94★ (187 reviews)2026-Q4: 5.00★ (18 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$126+28% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 26%Reasonable 66%Overpriced 2%Not sure 5%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%6+0.9Craft & service 20%96+19.2Value 10%58+5.8Momentum 8%27+2.2Track record 7%94+6.6Accountability 5%79+4Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
11
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
6
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
96
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
58
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
27
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
94
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
79

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+2078 / −27
Professionalism
+2664 / −22
Responsiveness
+2034 / −14
Punctuality
+2002 / −10
Value
+1479 / −30

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