How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%6+0.9Craft & service 20%96+19.2Value 10%58+5.8Momentum 8%27+2.2Track record 7%94+6.6Accountability 5%79+4Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.42SCOREInsight Pest Solutions
Better than 30% of ant exterminators · #28 of 40
Insight Pest Solutions for hornet & wasp extermination
Clear ✕All 679 Google reviews tagged “Hornet & wasp extermination” · showing 20
Very friendly and helpful. Answers all my questions. Let me know what was found and what they did about it.
Great communication. knowledgeable,professional, thorough and friendly service.
Personal and professional. He let's you know when he shows up and then when he leaves he follows up with any findings or problems.
Al does a great job! Kind and thoughtful also.
Excellent customer service conducted by Jacob C.
Fred was Very polite, helpful and professional I appreciate Fred’s care for our home!
Fred came out on short notice for a terrible wasp infestation. Not only was the customer service amazing, but the sheer amount of knowledge this man had blew me away. I feel much more confident working with this company in the future because of Fred. Thanks again!
Mike H. is very reliable and careful to treat all areas, knocking down webs and making sure all is well. He is vaccinated, which we appreciate. He is always willing to listen and gives notice when he is close to arriving for service. Also, he leaves extra insect traps for the garage. Today, I found that one of…
Quinton, was very professional and courteous. Great company JAKE answered all my questions about the sugar ants that I've been seeing and promised to come back for no charge of it doesn't get better Always helpful and will come back if I feel like my spiders are still making their way in. They use pet safe spray on the inside of the house which is nice.
Excellent every time he comes out. Prompt and efficient service.
Called them a year ago because we had noises in our attic and a wall, they treated the attic and outside of the perimeter of house, have not heard anything since and will continue to have them come, as I don't ever want to deal with that again. They just did my outside area again the other day. They normally come…
Richard did a fantastic job and was very professional. Also great around the pets. Thanks!!!
Joe always does such a great job and he’s so personable. Excellent as usual
Love the company they are very professional and Jacob is the best he is efficient and professional and does a thorough job at my home.
They send reminders via phone text and email. They are available when needed! Amazing employees and customer service! Thank you!
Friendly and made sure everything I requested was complete over and beyond
Ryan, Jason and Andrew with insight pest control are super helpful, friendly, and informative. Great team and company.
Jacob did a great job. Very professional and quick.
All of the technicians I’ve had have been wonderful! Jakob is professional, respectful, knowledgeable, helpful, and has a great attitude every time. He (and the others) are also patient. Never pressed for time, they always answer my question- even in detail- about spiders, ants, moles or whatever I’m trying to…
Educational, polite, knowledgeable
vs category
Blue = Insight, grey = ant exterminators average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%6+0.9Craft & service 20%96+19.2Value 10%58+5.8Momentum 8%27+2.2Track record 7%94+6.6Accountability 5%79+4Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
