ANT EXTERMINATORS · SEATTLE, WA
Insight Pest Solutions logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%6+0.9Craft & service 20%96+19.2Value 10%58+5.8Momentum 8%27+2.2Track record 7%94+6.6Accountability 5%79+4Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.42SCORE

Insight Pest Solutions

Better than 30% of ant exterminators · #28 of 40

4.9★6,051 Google reviewsGoogle star rating as shown on Google Maps.
4.88★last 12 monthsAverage stars on reviews from the last 12 months only.
4.2%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
79%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Insight Pest Solutions for termite inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.81
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$128–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 29

All 81 Google reviews tagged “Termite inspection” · showing 20

★★★★★ monika · Edited 2 years ago

Quinton, was very professional and courteous. Great company JAKE answered all my questions about the sugar ants that I've been seeing and promised to come back for no charge of it doesn't get better Always helpful and will come back if I feel like my spiders are still making their way in. They use pet safe spray…

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Blake · Edited 2 years ago

Jakob came to the house for a follow and double checked everything was takin care of and gone. Came on time and quick and what he did. Great follow up appointment! Thanks, Blake Daniell

Bee exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Teresa · Edited 2 years ago

Auston does an incredible job. He is knowledgeable and takes time to make sure that I am always satisfied.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Angela · 3 years ago

Any time I’ve had concerns they respond quickly and have answers, great company

Ant exterminationFlea & mite exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ warren · 3 years ago

Michael zimmer did a great job and keeps all the critters away from our home.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Mykel · 3 years ago

Ryan was awesome. Took his time to inform me of what he did and what's happening at my home. Great guy you have there!

General pest inspectionTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Thomas · Edited 3 years ago

Awesome

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Al · 3 years ago

Excellent service.

Ant exterminationBee exterminationBug & insect extermination+ Punctuality+ Quality+ Professionalism
★★★★★ Robin · 3 years ago

John from Insight is fantastic! He’s always professional, and he’s happy to explain anything he’s doing and answers questions as they come up.

General pest inspectionRodent exterminationTermite inspection+ Responsiveness+ Quality+ Professionalism
★★★★★ r · 3 years ago

Great service, needed the service sooner then expected and their they were. They took care of the problem and did not charge me for an extra service. They are my pest company for life.

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Wayne · 3 years ago

Very thorough

Ant exterminationCockroach exterminationGeneral pest inspection+ Professionalism
★★★★★ Sheryl · Edited 3 years ago

Nathan was friendly. He spent over an hour his first visit cleaning and treating crawl space, garage, eves, and floorboards. He evacuated wasp nests and is doing another check in soon. I very much appreciated his helpful attitude.

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Gabrielle · 3 years ago

Cole was fantastic. He thoroughly assessed the situation, gave a great description and explanation that evoked interest and engagement and was not at all condescending (as I have sometimes experienced elsewhere). Thanks Cole!!

General pest inspectionRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Trent · 3 years ago

Was very professional and informative. Did his job and went under the house. I am pleased so far with the service.

Ant exterminationHome inspectionMosquito extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Mark · 3 years ago

We use Insight for a quarterly pest service, and they have been great so far. Yesterday's service was performed by John, and while we were not home, he did a good job. He even removed a large yellow jacket nest hanging in the eaves on our garage that I was meaning to handle myself. I'm really glad he did it!

Ant exterminationHome inspectionHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Mohammed · 3 years ago

Nathan T, is an excellent representative of your company. Very professional, courteous and informative. He went above and beyond to perform his work. Thanks Nathan!!

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Professionalism
★★★★★ Vickie · 3 years ago

John always does a thorough job. He checked the traps outside, under the house, and the attic, and reported what he found. He showed me the mud dauber nest he found in the attic, and explained everything. He treated the areas that needed it, and added more bait. He is a friendly, skilled and reliable technician!

Bug & insect exterminationHome inspectionHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Leah · 3 years ago

Insights quarterly service is great for managing pests. They’ve helped keep ants away and helped us eliminate mouse entry points around our home.

Ant exterminationRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Kathy · 3 years ago

She seemed very knowledgeable about the different pests that I needed help with. THANK YOU VERY MUCH

Ant exterminationHome inspectionGeneral pest inspection+ Punctuality+ Professionalism
★ Bob · 4 years ago

On an annual contract. Show up late or no call no show. Would tell them my problems and they would tell me what they were going to do but didn't have the proper bait box or traps or they never left them. I had to recall them after the quarterly treatments because mice were in my home and termites or carpenter ants…

Ant exterminationTermite inspection− Responsiveness− Punctuality

Show more termite inspection reviews (61 more) →

vs category

Blue = Insight, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.54.04.55.02024-Q1: 4.94★ (311 reviews)2024-Q2: 4.95★ (220 reviews)2024-Q3: 4.60★ (20 reviews)2024-Q4: 4.56★ (18 reviews)2025-Q1: 4.27★ (11 reviews)2025-Q2: 4.84★ (68 reviews)2025-Q3: 4.40★ (50 reviews)2025-Q4: 3.79★ (19 reviews)2026-Q1: 4.92★ (74 reviews)2026-Q2: 4.89★ (205 reviews)2026-Q3: 4.94★ (187 reviews)2026-Q4: 5.00★ (18 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$126+28% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 26%Reasonable 66%Overpriced 2%Not sure 5%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%6+0.9Craft & service 20%96+19.2Value 10%58+5.8Momentum 8%27+2.2Track record 7%94+6.6Accountability 5%79+4Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
11
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
6
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
96
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
58
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
27
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
94
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
79

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+2078 / −27
Professionalism
+2664 / −22
Responsiveness
+2034 / −14
Punctuality
+2002 / −10
Value
+1479 / −30

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