How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%6+0.9Craft & service 20%96+19.2Value 10%58+5.8Momentum 8%27+2.2Track record 7%94+6.6Accountability 5%79+4Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.42SCOREInsight Pest Solutions
Better than 30% of ant exterminators · #28 of 40
Insight Pest Solutions for termite inspection
Clear ✕All 81 Google reviews tagged “Termite inspection” · showing 60
Quinton, was very professional and courteous. Great company JAKE answered all my questions about the sugar ants that I've been seeing and promised to come back for no charge of it doesn't get better Always helpful and will come back if I feel like my spiders are still making their way in. They use pet safe spray on the inside of the house which is nice.
Jakob came to the house for a follow and double checked everything was takin care of and gone. Came on time and quick and what he did. Great follow up appointment! Thanks, Blake Daniell
Auston does an incredible job. He is knowledgeable and takes time to make sure that I am always satisfied.
Any time I’ve had concerns they respond quickly and have answers, great company
Michael zimmer did a great job and keeps all the critters away from our home.
Ryan was awesome. Took his time to inform me of what he did and what's happening at my home. Great guy you have there!
Awesome
Excellent service.
John from Insight is fantastic! He’s always professional, and he’s happy to explain anything he’s doing and answers questions as they come up.
Great service, needed the service sooner then expected and their they were. They took care of the problem and did not charge me for an extra service. They are my pest company for life.
Very thorough
Nathan was friendly. He spent over an hour his first visit cleaning and treating crawl space, garage, eves, and floorboards. He evacuated wasp nests and is doing another check in soon. I very much appreciated his helpful attitude.
Cole was fantastic. He thoroughly assessed the situation, gave a great description and explanation that evoked interest and engagement and was not at all condescending (as I have sometimes experienced elsewhere). Thanks Cole!!
Was very professional and informative. Did his job and went under the house. I am pleased so far with the service.
We use Insight for a quarterly pest service, and they have been great so far. Yesterday's service was performed by John, and while we were not home, he did a good job. He even removed a large yellow jacket nest hanging in the eaves on our garage that I was meaning to handle myself. I'm really glad he did it!
Nathan T, is an excellent representative of your company. Very professional, courteous and informative. He went above and beyond to perform his work. Thanks Nathan!!
John always does a thorough job. He checked the traps outside, under the house, and the attic, and reported what he found. He showed me the mud dauber nest he found in the attic, and explained everything. He treated the areas that needed it, and added more bait. He is a friendly, skilled and reliable technician!
Insights quarterly service is great for managing pests. They’ve helped keep ants away and helped us eliminate mouse entry points around our home.
She seemed very knowledgeable about the different pests that I needed help with. THANK YOU VERY MUCH
On an annual contract. Show up late or no call no show. Would tell them my problems and they would tell me what they were going to do but didn't have the proper bait box or traps or they never left them. I had to recall them after the quarterly treatments because mice were in my home and termites or carpenter ants…
***CAVEAT*** We have not had good service from Insight until very recently. We've had a revolving door of technicians that come in and out of the company and most did a terrible job, we were close to firing the company. That said, James E recently took over supporting our account and he's been a huge breath of…
We just had Clayton out at our property 135 1st Ave N Algona, WA 98001 for a quarterly service and he provided excellent customer service that I am very appreciative of. It is hard to find good customer service in the service business, and he was excellent. He really listened to the problems that we were having…
Maika, is one professional and genuinely person. Quick to inform and answer all questions and makes the customer feel better about their home protection! Great person, funny, and nice guy to talk with!
Maika came to do our initial pest control and was amazing! He was super diligent and communicative when it came to answering our concerns. I cannot be happier with having him conduct this service. He went above and beyond! 👍🏻
Our Insight exterminator, McKay arrived on time this morning and had such a professional & kind demeanor. Very interactive and a pleasure to have in our home! Such a Great Service & Biz!!!
Very friendly and does the job.
These guys are great. I’m happy with my choice and appreciate thier work at every visit!
Insight has provided excellent service.. All there servicemen have Been professional. Great job Thanks
Samantha was our tech this time and once again we were well served with personable warmth and professionally efficient, timely, service. Awesome.
He was very friendly all my dogs approved especially when he offered them treats
Mike H was great, thorough and professional. I highly recommend this service.
Andrew did a great job today my service. He took care of all pest and left my family at ease. I would like to see Andrew on future calls at my house. I am very happy with the products.
Very happy with the service
This service is great. Friendly and professional. All pest issues have gone away and remain non-existent.
Ken was amazing! Thank you for being so professional and helping us with our needs! We look forward to seeing Ken again in the future!
Julian G is the best employee insight has to offer! Every time he shows up my wife and I know we will have kind and professional service. Julian is the only reason we renewed our service plan!
Thank you Will B and thank you Chris! I was talking with my neighbor about the bugs this year and they told me they have "bug service". I kinda laughed it off and thought bugs are a part of living in the PNW. You can't get rid of them! Then wouldn't you know it! A few days later I get a knock on the door and…
Mike H. arrived at our home promptly at 8:25 am. We had missed our previous appointment a couple of days before. Insight rescheduled us immediately for inspection within the same week. Upon arrival Mike H. noticed a wasp nest after walking the perimeter. Mike removed the nest, swept for spider webs, sprayed the…
I receive quarterly exterior service for my home from technician Mike H.. Mike provides great customer service and is a very skilled and knowledgeable technician. I continue to be very pleased with the services being provided.
Chris Hilliard was very professional and super easy to work with. Thank you!!!
Samantha was great as always. Accommodating, polite, and thorough.
Mike always thorough and explains what's being treated and what to expect going forward. He's an excellent technician.
I’ve been contracted with InSight for a few years and they’ve been a great value and very responsive when needed. Jacob usually services my residence and has always been a please and professional to work with.
Isaac was on time and did a great job explaining the services and performing the inspection. He went into our crawlspace and attic space which our previous pest control company have never done. He wore booties and was respectful to our home. We appreciate his friendliness and great service.
Chris from Insight was awesome! He was completely thorough and professional. Would recommend to anyone.
Isaac and Joe were great! They arrived on time, explained the process, and worked efficiently. Isaac even took time to answer my 6-year-old's questions about what they were doing. I'm looking forward to continue working with them.
I have been using Insight Pest Solutions for about a year and a half and they are thorough, efficient and professional. My technician Nick is always on time, friendly polite and efficient. I would recommend Insight and Nick without hesitation!
Porter Stanton was great!!! Super polite and knowledgeable on the products and services. Highly recommend this company Landon was awesome as well as he is the only reason we signed up in the first place. These guys are TOP NOTCH.
Nick W. was very helpful and took the time to spray some problem areas in the garage and basement for spiders!
Tech was very profesional and curtious. Great job
We scheduled an inspection with Insight Pest Solution to check up the potential rodent issues at the attic and crawlspace. Ethan came out and did a very detailed inspection and provided very insightful explanation and plans to work on. We will schedule further work with them. Great inspector with great attitude.
We are very satisfied with the services from Insight Pest Solutions. We especially appreciate the friendly and professional technician that services our residence. Always arrives on our assigned day with a smile, rain or shine!
Samantha is great! She is very friendly and professional. Our dog loves her and she always makes sure she tells us what she'll be doing around our home. Very knowledgeable about the products and services she is providing.
Always professional and thorough. Troy’s customer service is top notch.
Our visit from Brian W. was great. Thank you so much
We Had our maintenance visit with Jaryn today. He was professional, thorough and friendly. He listened to our concerns and checked those areas. Thank you for the wonderful service! Kim & Ricky
Carson was such a pleasant employee to talk to and very helpful in answering all my questions. Levi and Harrison came this afternoon and inspected all areas of concern and were very helpful as well. They serviced the outside (driveway, front door area), side, and backyard thoroughly. They also checked our crawl…
Preston and Shilo were very helpful and knowledgeable and did results.
David and Villy are the best. Ask for them!! You won’t regret it!!
I just recieved my first service from insight, overall I would say the service was great. David and Villy were very thorough with there inspection and answered any questions/concerns that I had.
vs category
Blue = Insight, grey = ant exterminators average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%6+0.9Craft & service 20%96+19.2Value 10%58+5.8Momentum 8%27+2.2Track record 7%94+6.6Accountability 5%79+4Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
