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Intake Auto Repair

Auto repair shop · Palmdale, CA · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%95+24.8Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#36 of 348 auto repair shopsPosition by Experts Score among all companies we track in this category. · better than 90%
5.0 ★★★★★ 48 Google reviews · 11 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
69%reviews answered by the owner
Sep 2026latest review

Intake Auto Repair at a glance

Customers consistently praise the shop for its fair pricing, honest communication, and professional service. Reviewers highlight the staff's ability to explain repairs clearly, maintain punctuality, and accommodate walk-ins without excessive wait times. Services mentioned include alignments, brake work, AC checks, and transmission replacements. The team is described as friendly and knowledgeable, with some noting bilingual support. No recurring criticisms appear in the provided excerpts, which uniformly reflect satisfaction with the quality of work and customer experience.

  • Google rating: 5.0 out of 5 from 48 reviews (98% five-star).
  • Reviews on this page: 48 Google reviews (37 with written comments, 1 with photos).
  • Owner responses: the business replied to 69% of reviews.
  • Most recent review: September 23, 2026.
  • Service: Auto Repair Shop serving Palmdale, California.

Data from Google, last updated November 1, 2026.

Score profile vs other auto repair shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction97Reliability95Craft & service–Value100Momentum100Replies to reviews–Satisfaction: 97 (median 89)Reliability: 95 (median 86)Value: 100 (median 100)Momentum: 100 (median 100)
Intake Auto RepairAuto Repair Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Intake Auto Repair: 97/100 on this factor. Category median: 89.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Intake Auto Repair: 95/100 on this factor. Category median: 86.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Intake Auto Repair: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Intake Auto Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 60.–
–

Bar = this company · dark tick = category median.

Star ratings

48 Google reviews we collected

  • 5 stars4798%
  • 4 stars12%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 37 written reviews

  • Praise7099%
  • Complaints11%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price889%
  • Reasonable111%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1217%
  • Price & value1217%
  • Honesty & trust1217%
  • Would recommend1115%
  • Quality & results1014%
  • Speed & response1014%
  • Communication46%

What customers talk about

We read 37 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “super professional and they give you the right and fair price.”
  • “I never felt rushed, and their rates are very affordable!”
  • “Great customer service if you want someone that is reliable come here”
  • “It's 100% recommended, I'm about to bring another car to be repaired.”
  • “Went in for an alignment and was greatly satisfied with the price, quality work and attention to detail.”
  • “Everyone is in a great mood took my mom‘s car in and got it out the next day.”
  • “I love how they explained everything to us a couple times even though we didn’t get it the first time I Would literally send everybody I know to the s…”

People customers mention

  • You 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Intake Auto Repair for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

NovaNyzja2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Only auto shop I trust. Great gentlemen, great customer service, always reliable

merari4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Truly the best! super professional and they give you the right and fair price. They are so welcoming and help with anything that is needed, I truly recommend this shop for your auto needs!

Great price
Oscar6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

O&L tires referred me to Intake Went in for an alignment and was greatly satisfied with the price, quality work and attention to detail. Great work Guys ! Thank you 👍🏽

Abilene2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Extremely helpful and caring. Super nice staff from front desk personnel, to mechanics. I never felt rushed, and their rates are very affordable! Got my break pads replaced and my rotors resurfaced. I am very pleased :)

Great priceBrakes
Jerson5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great Service. Came in without appointment and they were willing to squeeze me in for a service. Didn’t spend too much time waiting. Definitely would recommend to give them a try.

General repairs & maintenance
Lidia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Came in to check out my ac and they went above and beyond .staff is very friendly fast service . Amazing prices

Great priceAir & cabin filter replacement

Photos

Customer reviews

5.0 ★★★★★ 48 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Filter by topic — each topic is highlighted in the reviews in the same color
B YoungLocal Guide · 22 reviewsTotal number of Google reviews B has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Adonai is a great guy! Definitely recommend! Honest shop

  • Price assessment: Great price
NovaNyzja2 reviewsTotal number of Google reviews NovaNyzja has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Only auto shop I trust. Great gentlemen, great customer service, always reliable

Juanita Hill2 reviewsTotal number of Google reviews Juanita has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very great work always get the job done

Josue Torres2 reviewsTotal number of Google reviews Josue has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best mechanic shop in the whole AV. Adonai fixed my car right up right away.

  • Price assessment: Great price
  • Services: Transmission
merari torres4 reviewsTotal number of Google reviews merari has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Truly the best! super professional and they give you the right and fair price. They are so welcoming and help with anything that is needed, I truly recommend this shop for your auto needs!

  • Price assessment: Great price
Oscar G6 reviewsTotal number of Google reviews Oscar has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

O&L tires referred me to Intake Went in for an alignment and was greatly satisfied with the price, quality work and attention to detail. Great work Guys ! Thank you 👍🏽

Abilene Alvarez2 reviewsTotal number of Google reviews Abilene has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Extremely helpful and caring. Super nice staff from front desk personnel, to mechanics. I never felt rushed, and their rates are very affordable! Got my break pads replaced and my rotors resurfaced. I am very pleased :)

  • Price assessment: Great price
  • Services: Brakes
Money Time kennels MTK6 reviewsTotal number of Google reviews Money has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great customer service if you want someone that is reliable come here

  • Services: Electrical repair
Isabel VenturaLocal Guide · 12 reviewsTotal number of Google reviews Isabel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Buen servicio muy honestos.

Héctor MejiasLocal Guide · 18 reviewsTotal number of Google reviews Héctor has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Muy confiable y profesional

Intake Auto Repair on Google Maps →

Business details

  • Address: 2619 E Palmdale Blvd, Palmdale, CA 93550
  • Phone: (661) 441-5430
  • Service area: Palmdale, CA