iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%76+5.4Craft & service penalty48−5.2Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#20 of 20 lighting installation servicesiPosition by Experts Score among all companies we track in this category. · better than 0%
4.7★★★★★229 Google reviews · 24 photos
90%five-star reviews
4.85★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
93%reviews answered by the owner
$443typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Intel Electric LLC at 4.7 out of 5 based on 229 reviews, with the owner responding to 93% of feedback. Customers frequently praise the company for prompt availability, including after-hours service, clear communication, and professional electrical repairs for issues like outlets and lighting. Recurring criticisms in lower-rated reviews involve unexpected price increases compared to initial estimates, high minimum fees for quotes, and instances of missed appointments or poor communication regarding scheduling.
Google rating: 4.7 out of 5 from 229 reviews (90% five-star).
Reviews on this page: 229 Google reviews (176 with written comments, 5 with photos).
Owner responses: the business replied to 93% of reviews.
Most recent review: October 26, 2026.
Service: Lighting Installation Service serving Anchorage, Alaska.
Data from Google, last updated October 27, 2026.
Score profile vs other lighting installation services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Intel Electric LLCLighting Installation Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Intel Electric LLC: 72/100 on this factor. Category median: 91.B
72
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Intel Electric LLC: 75/100 on this factor. Category median: 89.B
75
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Intel Electric LLC: 48/100 on this factor. Category median: 98.C
48
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Intel Electric LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Intel Electric LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Intel Electric LLC: 76/100 on this factor. Category median: 84.B
76
Bar = this company · dark tick = category median.
Star ratings
229 Google reviews we collected
4.7of 5
5 stars20790%
4 stars52%
3 stars31%
2 stars31%
1 star115%
Praise vs complaints
Phrases our text analysis found in 176 written reviews
94%praise
Praise35294%
Complaints216%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
95%fair
Great price947%
Reasonable947%
Overpriced15%
Not sure00%
$443-12% vs typical lighting installation services
Middle half of what 13 customers paid ($109–$765) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude9726%
Speed & response8824%
Quality & results6417%
Would recommend5214%
Communication318%
Price & value267%
Honesty & trust154%
What customers talk about
We read 176 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Matthew and his employees are fast, professional, and get the job done.”
“Not professional.”
“Matthew came quick and fixed kitchen outlets in that saved our food in the fridge this evening.”
“Had an appointment and they never showed.”
“Matthew provided outstanding service even at late hours with quick response.”
“Terrible communication.”
“I would recommend them for any work that needs to get done.”
“I would recommend that Intel post their minimum fee on their website so that other consumers are not caught off guard.”
“The electrician was professional, communicated clearly, and explained the issue in simple terms that were easy to understand.”
“Very knowledgeable and professional and gave a good price.”
“The worst thing is to feel like you’ve been ripped off by a professional and still have the problem- these folks will definitely not waste time.”
“If you’re looking for an electrician who is knowledgeable, honest, responsive, and willing to educate his customers, I wouldn’t hesitate to call him again.”
“Very disappointed in the price which, by the way, was never up front.”
People customers mention
Matt17 reviews
Matthew5 reviews
Mateo4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Intel Electric LLC for 8 kinds of job. Pick one to see what they paid and said.
SamLocal Guide · 46 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 20 hours ago★★★★★
I’m putting a house on the market. There was a laundry list of things I needed to get done.
Matthew and his employees are fast, professional, and get the job done. The electrical work ballooned because the house was built in the 60’s. The additional challenges did not phase the guys at Intel.
I would recommend them for any work that needs to get done.
team1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Matt was AMAZING. He fixed an office for us that had given us grief for months and was literally done in 2 hours. Then his customer service was great with our tenants. Will use him again🖤💚❤️ -Jasmin
Mick4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I was referred to Intel Electric by 907 Electric, who was booked out 3 to 4 weeks. I needed a plug installed in my RV Garage. The site was basically set up for the plug addition. Mateo and Michael were pretty quick to respond to my request. Friendly, Fast, and thorough. They were neat and well mannered / I…
Mason3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Intel electric is awesome. Matthew is super accommodating and will help in any way he can. He also shows you what he’s doing to help you understand what’s going on. He’ll be my go-to for any electrical issues I have in the future.
Sonia3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
### Intel Electric Review
**Rating: ⭐⭐⭐⭐⭐**
Intel Electric provided outstanding service from start to finish. They were incredibly prompt and professional while installing our new EV home charging unit.
During the installation, they identified some wiring in our electrical panel that had been done incorrectly when…
Paid $2,000+Reasonable priceElectrical panel replacement or upgradingElectrical outlet & switch installationService not listed
JonLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Worked with Matt over the phone to help Diagnose a late evening issue. Through his expertise we were able to diagnose the problem as a faulty leg “feed line” from the power company. MEA promptly sent in a line crew to come repair the issue. Matt was very helpful to answer any questions I had and reassured that he…
I’m putting a house on the market. There was a laundry list of things I needed to get done.
Matthew and his employees are fast, professional, and get the job done. The electrical work ballooned because the house was built in the 60’s. The additional challenges did not phase the guys at Intel.
I would recommend them for any work that needs to get done.
Price assessment: Reasonable price
Price: $5,000+
Services: Electrical outlet & switch relocation
team email1 reviewiTotal number of Google reviews team has written across all businesses on Google Maps, not just this one.
Matt was AMAZING. He fixed an office for us that had given us grief for months and was literally done in 2 hours. Then his customer service was great with our tenants. Will use him again🖤💚❤️ -Jasmin
Matthew came quick and fixed kitchen outlets in that saved our food in the fridge this evening. Great emergency/after hours service support! Kind and knowledgeable.
Cristian4 reviewsiTotal number of Google reviews Cristian has written across all businesses on Google Maps, not just this one.
The electrician was professional, communicated clearly, and explained the issue in simple terms that were easy to understand. He took the time to answer my questions and made the whole process stress-free. I’m very satisfied with the service and would definitely recommend him to others.
Price assessment: Great price
Services: Electrical outlet & switch repair
Alex Duarte8 reviewsiTotal number of Google reviews Alex has written across all businesses on Google Maps, not just this one.
I can’t recommend this company enough. I had been trying to replace a ceiling fan with a dimmable LED light and had spent hours troubleshooting the wiring (more complicated as it had 4 different cables entering a single J box). I finally called after hours, and to my surprise, he arrived within 15 minutes. Before he agreed to come over, he offered to help me troubleshoot the issue over the phone.
He immediately diagnosed the issue, explained exactly how the circuit was wired, and took the time to teach me what was going on instead of just fixing it and leaving. As someone who enjoys learning and doing projects myself, I really appreciated that he explained the “why” behind everything.
He had the entire job completed in about 30 minutes, the new light and dimmer work perfectly, and I walked away understanding my home’s wiring much better than before.
If you’re looking for an electrician who is knowledgeable, honest, responsive, and willing to educate his customers, I wouldn’t hesitate to call him again. Money very well spent.
Price assessment: Great price
Price: $1–500
Terance Brower3 reviewsiTotal number of Google reviews Terance has written across all businesses on Google Maps, not just this one.
The gentalman Matt answered my call on the weekend and provided professional honest and friendly advice for minor electrical issues before even going on site. I would recommend them to any local alaskan in the anchorage and Fairbanks locations.
Response from the owner · 3 months ago
Thank you, Terrance, for trusting Intel Electric’s knowledge and expertise.
Empowering people with knowledge is the right thing to do. That’s why we were happy to help you troubleshoot your dryer outlet over the phone—step by step, at no charge.
Many dryer issues can be safely identified with breaker- with the right guidance, saving time, unnecessary expense, and frustration.
I hope the safety and installation video gave you a better understanding, greater confidence, and the knowledge to move forward safely.
At Intel Electric, we don’t just fix electrical problems—we empower people through knowledge, honesty, and service.
Intel Electric
Built with Purpose. Powered by Knowledge.
Michael EckerLocal Guide · 12 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Thank you for sharing your expertise, experience, and knowledge of Intel Electric.
Your review empowers others to make informed decisions with confidence. Prompt response, efficient service, quality workmanship, and professionalism are the standard we provide every day. Trust is built through consistent results.
Thank you for trusting Intel Electric.
Intel Electric
Built with Purpose. Powered by Knowledg
Desaun LandLocal Guide · 16 reviewsiTotal number of Google reviews Desaun has written across all businesses on Google Maps, not just this one.
Gave me a great consultation and helped relieve me of a concern.
Response from the owner · 3 months ago
Thank you for trusting Intel electric by calling us fist,
Desaun I appreciate the confidence and taking the time to leave us a 5-star review for others.
empower you with knowledge and expertise to get the job done right over the phone the first time with no charge is the right thing to do.
At Intel Electric, we don’t just fix electrical problems—we empower customers through knowledge, honesty, and service.
Thank you again for choosing Intel Electric. We appreciate the opportunity to serve Alaskans.
Intel Electric
Built with Purpose. Powered by knowledge
Woon Choi4 reviewsiTotal number of Google reviews Woon has written across all businesses on Google Maps, not just this one.
Mr. Matthew provided outstanding service even at late hours with quick response.
It was a simple smoke detector alarms issue that I couldn’t figure out for hours, but Mr. Matthew took care of it efficiently and gave extra care to make sure all smoke detectors were up & running properly.
He explained the issues, what procedures he took to solve the issues, and what I should watch out for just in case I face similar dilemma again.
Very respectful, professional, great payment/cost for service and knowledgeable with attention to detail. I highly recommend Intel Electric, LLC!
Response from the owner · 3 months ago
Thank you, Woon, for your thoughtful review and for trusting Intel Electric.
Nothing is more important than knowing your home and family are protected. We’re grateful we could restore your peace of mind and earn your trust.
At Intel Electric, our mission is simple: deliver the right solution over the phone fist by empower our customers with knowledge to fix it fist, and do the job right the first time.
Thank you for your recommendation. We look forward to serving you again whenever you need us.
Intel Electric
Built with Purpose. Powered by Knowledge.
Peyton Downing7 reviewsiTotal number of Google reviews Peyton has written across all businesses on Google Maps, not just this one.
He does really great work! He even taught me some things that I didn't know.
Price assessment: Great price
Services: Electrical outlet & switch relocation
Response from the owner · 3 months ago
Peyton, for sharing your expertise, experience, and knowledge of Intel Electric. Means a lot.
We build confidence through Knowledge and trust is built on what we do. That’s why we provide more than electrical service—we empower our customers with the knowledge to understand their electrical system before, during, and after every job.
Thank you for trusting Intel Electric. Knowledge and expertise.
Intel Electric
Built with Purpose. Powered by Knowledge.
