Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREInterstate Pest Management
Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 113 cockroach control · 5.0★ from 2,511 Google reviews
Report card
Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Interstate Pest Management is better than 97% of cockroach control.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Interstate Pest Management is better than 99% of cockroach control.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Interstate Pest Management is better than 98% of cockroach control.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Interstate Pest Management is better than 100% of cockroach control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Interstate Pest Management is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Interstate Pest Management is better than 100% of cockroach control.A
100
Reviews for your job
Customers hired Interstate Pest Management for 8 kinds of job.
Interstate Pest Management for bed bug extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Bed bug extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 54
All 16 Google reviews tagged “Bed bug extermination”
Tiffany9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★
Quick easy. New to spray for the little beetles though. I’m still getting those.
Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
Jesus9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Josh was amazing and very helpful and professional with a positive and great attitude and wonderful communication! 10/10
Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
Karie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Excellent service experience with Chas.
Ant exterminationBed bug exterminationHornet & wasp extermination+ Responsiveness+ Quality+ Professionalism
CharlesLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Ryan does a great job!
Ant exterminationBed bug exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Gary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Excellent service.
Bed bug exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
SameerLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Good work done as expected. Awesome job.
Bed bug exterminationSpider extermination+ Professionalism
Chandra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Tayler Summers has calmed my anxiety regarding our infestation of bed bugs and has helped educate us about where they can possibly come from. Over the last 3 months we have eliminated them and look forward to our last treatment, although we will miss Taylor's positivity. We know where to find him if these horrible bugs return.
Bed bug exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Rita2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Tyler was so careful and professional and he relieved my concerns greatly. Thanks
Bed bug extermination+ Responsiveness+ Punctuality+ Quality
Cari3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Tayler is always very responsive and respectful. We appreciate the work he does to keep our properties pest free!
Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
david5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Rating only, no written review.
Home inspectionGeneral pest inspectionBed bug extermination+ Punctuality+ Quality+ Professionalism
Debbie3 years ago★★★★★
Rating only, no written review.
Bed bug exterminationHornet & wasp extermination+ Responsiveness+ Professionalism
Timothy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
Norm2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Bed bug exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Dani8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Pete4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
stephani5 years ago★★★★★
Rating only, no written review.
Ant exterminationBed bug exterminationBee extermination+ Professionalism
Price
$108+2% vs typical cockroach control
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 25%Reasonable 69%Overpriced 1%Not sure 5%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 507 | $56–$128 |
| Rodent extermination | 480 | $76–$282 |
| Ant extermination | 377 | $76–$246 |
| Bug & insect extermination | 334 | $61–$133 |
| Spider extermination | 312 | $61–$128 |
| Home inspection | 292 | $71–$159 |
| Hornet & wasp extermination | 167 | $96–$323 |
| General wildlife removal | 56 | $195–$426 |
