Experts Reviews · Company report
Interstate Pest Management logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Interstate Pest Management

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 113 cockroach control · 5.0★ from 2,511 Google reviews

Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Interstate Pest Management is better than 97% of cockroach control.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Interstate Pest Management is better than 99% of cockroach control.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Interstate Pest Management is better than 98% of cockroach control.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Interstate Pest Management is better than 100% of cockroach control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Interstate Pest Management is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Interstate Pest Management is better than 100% of cockroach control.A
100

Reviews for your job

Customers hired Interstate Pest Management for 8 kinds of job.

Interstate Pest Management for termite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.34
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$163–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 78
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 34 Google reviews tagged “Termite extermination” · showing 20

KimLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Great job and very friendly

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationTermite extermination
Brandy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Camrin saved my life this morning by coming at a moment's notice and killing a beast of a spider for me. To me, it was an emergency, so I'm greatly appreciative of him and Cori helping me out with the quick scheduling. Camrin then proceeded to expertly spray the exterior and recommended a very thorough spraying of…

Great priceTermite extermination
Jesus9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Josh was amazing and very helpful and professional with a positive and great attitude and wonderful communication! 10/10

Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
Brian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service, all pest gone within days, even the little black ants! Wish we did it sooner rather than wasting time and money on conventional store-bought methods.

Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
TraceyLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

As always, the technician was on time, friendly, thorough and made me feel heard and understood. My questions were answered and my concerns addressed. I'll never use anyone else for my pest related issues.Yaro was incredible to work with and very personable! Such a pleasant experience!

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Skip6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always does a good job. How do I know? No pests!!!!

Ant exterminationBat exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Monique9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Was very polite and explained what he was going to do.

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Alyssa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing work!

Flea & mite exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
Joshua5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Had a carpenter and sugar ant issue as well as rodents in the attic. Interstate Pest has done a great job getting rid of these problems. We continue to use them as an ongoing deterent for ants and rodents!

General pest inspectionRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Gary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service.

Bed bug exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Gerry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Justin was very punctual. He is very knowledgeable about these services provided by Interstate Pest Management. He explained the difference between rodents and wildlife in their habitat and how to get rid of these pest. He examined the parameters of my home which involves get on the roof, checking the attic and…

Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Collin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris did a great job setting up our initial service and pointed out several small fixes that will help improve the buildings pest control. Thanks for your help!

Ant exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
MarshaLocal Guide · 69 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Bryce Vaughn was excellent today. He checked an area that was new to us for "animal droppings" and let us know that they were from bats. He let us know that he would alert "headquarters" of the problem and that someone would contact us to do an inspection for bats and give us a bid for work to be done to solve the…

Bug & insect exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Jen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fantastic, knowledgeable, gave me all the answers I needed. I enjoyed having his brain to pick regarding my pests. Five star service. Have been using Interstate Pest for years and love it.

Ant exterminationHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Tara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Kevin was very thorough and took his time. When he was done he explained everything and answered all of our questions. He was very friendly, polite, and professional. I would highly recommend him.

Ant exterminationGeneral pest inspectionRodent extermination+ Quality+ Professionalism
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ben was great, drove all the way from Longview to Vancouver on a friday afternoon, listened to me rant about my pest issue, and then gave me a idea of what the plan would entail. Side note, Interstate correctly identified my pest issue where THREE other local big time pest companies did not. Interstate actually…

General pest inspectionTermite extermination+ Responsiveness+ Punctuality+ Professionalism
Bernadette13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent service. Not only did a great job but took the time to calm down a hysterical homeowner that now has mice as residents.

General pest inspectionRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Rating only, no written review.

Home inspectionRodent exterminationTermite extermination
Cap10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $40–60Reasonable priceHome inspectionRodent exterminationTermite extermination
Huaimei4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Home inspectionHornet & wasp exterminationRodent extermination

Show more termite extermination reviews (14 more) →

Price

$108+2% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 69%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection507$56–$128
Rodent extermination480$76–$282
Ant extermination377$76–$246
Bug & insect extermination334$61–$133
Spider extermination312$61–$128
Home inspection292$71–$159
Hornet & wasp extermination167$96–$323
General wildlife removal56$195–$426

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