How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%87+6.2Craft & service penalty97−0.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREIRBIS Air Plumbing Electrical
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 1,599 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired IRBIS Air Plumbing Electrical for 8 kinds of job.
IRBIS Air Plumbing Electrical for HVAC duct & vent repair
Clear ✕All 45 Google reviews tagged “HVAC duct & vent repair” · showing 40
I am updating my review and increasing my satisfaction rating. After I updated my previous review and downgraded my overall satisfaction, Tim, the owner, reached out to me directly to discuss my concerns about the installation and service. He explained that top-quality service is always IRBIS's priority, and they…
Had great experience having our house's ductwork replaced and new heat pump installed by IRBIS. Great thanks to comfort advisor Matthew for his thoroughness during initial inspection and the patience of handling our questions and adjustments. Also thanks to the project team: Hilal, Sofia and team for clear…
The whole Irbis team was such a pleasure to work with from start to finish for our whole system project being abatement, new hvac system with duct work & attic insulation. We got a few quotes & weren't sure we'd be able to do as the financing is so high with most companies, but IRBIS surpassed all expectations and…
Our old gas furnace/AC setup finally died, and IRBIS HVAC handled the full switch to a heat pump system. The original installation (done before we bought the house) was botched, so this wasn't a simple swap - they had to redo sections of ductwork and move the unit up to the attic. Once Rigoberto and his team…
Ezequias and Anthony Sanchez were great technicians/installers, and pleasant to work with. High quality work, they explained everything well, and had great customer service. Every step of the job was great, and their techniques were precise. True professionals. I would recommend them to everyone.
IRBIS website details of the company’s services including plumbing and electrical are detailed and seemed to good to be real. It's is all real and simplified our needs...that we only need the one company. My husband and I are exceptionally satisfied with our first IRBIS home services and inspection. Our technician,…
I hired them to fix a broken pipe. Not only did they fix the pipe but they also fixed an issue with my dryer that 2 other HVAC people couldnt resolve. They charged a very reasonable rate and came up with reasonable solutions as opposed to very expensive, complicated ones. I will definitely use them again for my plumbing and HVAC needs.
Rodolfo (Rudy) from IRBIS provided an outstanding experience during our HVAC maintenance visit today. He was thorough, professional, and took the time to clearly explain how to use our system more efficiently, which was extremely helpful. While discussing indoor air quality, he introduced us to the Air Knight…
Our 25 year old furnace stopped working abruptly so we called a couple outfits to come out to diagnose. IRBIS responded immediately and their technician did a thorough diagnosis; together we decided to replace it. We had four HVAC companies come out and were most impressed with the professionalism of IRBIS. Tim came…
I was very happy with my experience with Irbis. Christian arrived on time. We had a problem in the crawl space with a duct that needed repaired. He did a thorough inspection, identified the problem, and made the repair in a timely manner. Great job Christian!
IRBIS replaced our gas furnace with a heat pump and installed a Carrier air conditioner unit. The entire experience was professional—from the initial estimate and clear explanations to coordinating permits and rebates with the city. The installation went smoothly. Christian Palomino and Laki completed the work over…
Amazing job!! These guys are the best contractors I have ever worked with. They actually live up to and exceed all of their promises!
Amazing job!! These guys are the best contractors I have ever worked with. They actually live up to and exceed all of their promises!
Mr.Eduardo Loera Geata came visit our house and fixed all problems very quickly. He cleaned up thoroughly after finishing repair. I really appreciate his work and highly recommend him
Christian was a great resource in getting my HVAC System remediated and modernized
Eduardo was great and thorough
Miles is the adviser who came to our house for free estimate. Nice gentleman not only knowledgeable but also practical, effective, and provided the most feasible solution to what I need with very competitive price in the end.
Jonathan from IRBIS was courteous, arrived early(not last minute), and wore shoe booties. He found the problem and took care of it. Will use them again.
Jonathan C came to my home to fix a HVAC issue for me. My machine is of an old model so it was not easy to target the issue with a few tries, but Jonathan took great patience to check almost every point he could reach to finally figure out the problem, which demonstrated his tremendous expertise in diagnosis and…
great experience with Irbis. They use servicetitan, so you can see exactly when they will arrive. AC wasn’t really functioning before they came and now it’s almost too cold for us. they found and resolved multiple issues: old parts, clogged filters, and faulty ductwork. great work! update: 5/10/2025 just had a heat…
I’d like to thank Daniel R. and Crescencio from replacement part, Alonso from repairment part, Firstly, thank them to be gentle all the time during the visit. They always wear shoe covers everytime they come into my house. They are all very punctual I didn’t have to be worried about delaying. They also clean all…
We have had the IRBIS team out several times, always professional and high quality. Recently we needed several ducts added and Oscar did an amazing job, terrific work and excellent communication. I felt like he cared more about the job and my own house more than I did.
Alonso was friendly and skilled! He showed me exactly what was wrong and explained it clearly. He was timely and polite too.
Alonso came over and tested AC system damper motor today. He shared detailed knowledge and helped us understand the system, also some helpful photos.
I was in a bind, because my heater went out about two weeks ago. I check the reviews and found this company to have amazing reviews. I felt very skeptical, but thought I would give them a call anyways. Now I know why they have amazing reviews. They were very communicative, on time and knowledgeable. When they came…
Everyone is friendly, helpful and responsive. Excellent communication and prices are fair.
Amazing service, great work and reasonable prices! Definitely will be back for your service when needed. Thank you so much.
I just want to say the service here is amazing. Krystal was super professional and very helpful. She help me with all my questions even got me on a good time before the holidays. I will always give her a call for all my help and questions.
Wall furnace hasn’t b Ed N used for a year. Kenneth checked all parts all in working order. Vent has log or issue I will haven’t Maintanance man check out on roof
Reliable company very professional
Amazing work, installers were very respectful to my home and family. Especially when the warehouse manager came to personally make sure I had the correct units and materials .
William Vazquez with IRBIS provided service and repaired my HVAC equipment today. He found the issue, provided a quote, repaired and maintained it in a couple of hours. Excellent Service.
Great presentation, timely notification, extremely professional, thorough, clean and hard working technicians. Overall, very impressive 5 STARS! Thank you, IRBIS.
On time, professional crew yet friendly and answered all my questions. I will definitely call IRBIS if I need any of the services they provide.
Kenny from IRBIS did a great job! Took pictures of before/after to document the air duct repair.
Excellent response and reasonable pricing. Photos used to back up duct repair estimate. Their card is taped to our furnace for future reference.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 194 | $209–$1.2k |
| Ductless heating & A/C services | 60 | $414–$2.5k |
| Install AC | 53 | $1.6k–$3.7k |
| Heating system installation | 52 | $1.4k–$2.4k |
| HVAC system maintenance | 49 | $114–$453 |
| A/C system maintenance | 47 | $78–$351 |
| Thermostat installation | 45 | — |
| HVAC duct & vent repair | 45 | $275–$931 |
