How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%87+6.2Craft & service penalty97−0.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREIRBIS Air Plumbing Electrical
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 1,599 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired IRBIS Air Plumbing Electrical for 8 kinds of job.
IRBIS Air Plumbing Electrical for HVAC system maintenance
Clear ✕All 50 Google reviews tagged “HVAC system maintenance” · showing 20
It was great! Alonso was friendly, and very open and transparent with services and pricing. He was quick and also very informative.
Christian Lopez is amazing. Scheduling was really fast (less than a week). He answered all my questions and took time explaining all details of his work. Great service.
This is an awesome company. Jeff came out and ran a complete diagnostic on my AC, and helped me diagnose the problem within 40 mins. I will definitely use them again when I need them!
excellent. IRBIS employees are knowledgeable service veterans who keep my system running perfectly all the time
Very knowledgeable and courteous technician
They were on time, thorough and seemed very professional.
Alonso came out on time and was very professional, courteous, and pleasant in communication. I liked his service very much and I am giving him highest professional marks possible.
Once again IRBIS HVAC came through with excellent, timely, efficient service. We awoke to a toxic smell, called IRBIS and they immediately arranged to send a tech (Eduardo) who we met upon installing our Heat Pump. He diagnosed and fixed the problem quickly and dealt with our concerns. Eduardo seems typical of…
Christian and Brandon were my technicians. They continually kept me updated on their arrival times, which was very helpful since the house is a rental property. They were great communicators, explaining in detail what maintenance was needed and why.
Ryan was excellent. On time, very professional, yet down to earth. He took time to answer my questions and explained things very well.
I would like to acknowledge Christian Garcia for his exceptional professional and expertise regarding the service on our heating system. Not only was he on time and responsive to our needs, he made sure that everything that was needed to ensure the operation of our unit. I congratulate you on having him work for…
Hugo and Jose, the technicians who installed a new furnace in our attic, were on time, courteous, professional, friendly, and patient. At first the designated furnace turned out to be too big to fit through the opening up to our attic. They did not leave us, but waited for over 2 hours for a replacement furnace of…
Great experience, very professional maintenance visit from Alonso. Recommended
Request service for the issue with AC. guy came in and identified the issue. Effectively solved it. Great service and very professional. Thanks Kenneth!!
Our AC was blowing warm air intermittently, and I tried everything to fix it myself — changing air filters, cleaning the compressor radiator, etc. I finally called IRBIS and I’m glad I did! I wish I called them sooner. Not only was Joy in the dispatch office super responsive and communicative, our tech Alonso was…
Alonso was on time and very professional. Answered all question and did a great job!
Alonso was great and did a good job explaining all the options.
Technician was able to provide professional advices. He made sure all the appliances were back in the places and area was clean before leaving.
Helpful knowledgeable service technicians are great and Julie is very pleasant to deal with on the phone
Branden did a great job! Appreciate his service ! This company is a company I definitely recommend !
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 194 | $209–$1.2k |
| Ductless heating & A/C services | 60 | $414–$2.5k |
| Install AC | 53 | $1.6k–$3.7k |
| Heating system installation | 52 | $1.4k–$2.4k |
| HVAC system maintenance | 49 | $114–$453 |
| A/C system maintenance | 47 | $78–$351 |
| Thermostat installation | 45 | — |
| HVAC duct & vent repair | 45 | $275–$931 |
