How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%87+6.2Craft & service penalty97−0.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREIRBIS Air Plumbing Electrical
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 1,599 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired IRBIS Air Plumbing Electrical for 8 kinds of job.
IRBIS Air Plumbing Electrical for HVAC system repair
Clear ✕All 195 Google reviews tagged “HVAC system repair” · showing 20
Rodrigo came and quickly showed the system is running fine
Each tech was outstanding and worked hard to resolve our a/c issues (inherited from another installer). Couldn’t ask for better service or a more reasonable fee.
Entire IRBIS team, the sales, the project team and the technicians were very knowledgeable and very polite. They have handled the whole project to replace our HVAC system very well. They also helped me in following up with HOA on required documents for architectural approval. I highly recommend IRBIS for any HVAC related repairs and new installations.
Pablo, Jose and Fernando did a terrific job and finished the job in 2 days. I will refer IRBIS for HVAC services!
I am updating my review and increasing my satisfaction rating. After I updated my previous review and downgraded my overall satisfaction, Tim, the owner, reached out to me directly to discuss my concerns about the installation and service. He explained that top-quality service is always IRBIS's priority, and they…
Pablo and Jose installed a new AC unit in my apartment. They were fast and efficient and I highly recommend IRBIS!
Had great experience having our house's ductwork replaced and new heat pump installed by IRBIS. Great thanks to comfort advisor Matthew for his thoroughness during initial inspection and the patience of handling our questions and adjustments. Also thanks to the project team: Hilal, Sofia and team for clear…
The whole Irbis team was such a pleasure to work with from start to finish for our whole system project being abatement, new hvac system with duct work & attic insulation. We got a few quotes & weren't sure we'd be able to do as the financing is so high with most companies, but IRBIS surpassed all expectations and…
Bahruz was very professional and expert. He quickly diagnosed this issue, got parts and fixed it quickly. I am sitting in nice AC because of his visit. Thank you Bahruz. Because of my experience today I will use IRBIS again. He also helped me get an appointment for a plumber that I need for a different issue at home. IRBIS is amazing
Bahruz was fantastic! He showed up right on time, was extremely friendly and professional, and got our AC repaired quickly. He was clean, respectful of our home, and had a great attitude throughout the entire process. It’s refreshing to work with someone who is reliable, knowledgeable, and takes pride in his work. I…
Excellent, professional service! Jonathan came out to help me with a refrigerant leak, and he was amazing! He was upfront about the scope of the problem, walked me through the various options in a clear and understandable, and was very thorough in fixing it. I will definitely be calling him again!
Christian showed up early for the job. He did his inspection of our system, told us what was wrong and fixed the problem. He explained the problem in ways we understood and gave us some options to help the life of our A/C. Good price and thanks Christian and IRBIS.
The technician Christian Lopez did an excellent and extensive maintenance job on our home. He communicated well and was honest and hard-working. Can't say enough good things about Christian and the work he and his company Irbis did for our home's heating/cooling systems. Thanks so much!
Irbis came and diagnosed a recurring problem that turned out to be a condenser return line that was the wrong size for the compressor (mistake during an installation a few years ago). Repair was spot on and the unit runs fine with much better performance. We're very happy.
Quality service by Ivan. He found the gas leak in our furnace that PG&E couldn't find. He didn't have the proper tools on initial inspection but another was quickly scheduled. He quickly fixed the leak. He was knowledgeable and answered all questions. He is a clean worker, very efficient and pleasure to work with.…
My technician Almaz was phenomenal. I have had multiple technicians from other companies come out previously who were unable to identify the problem. Almaz was able to properly diagnose the problem within 20 minutes. Just as importantly he was friendly and professional. I enrolled in a service plan due to the trust…
Our old gas furnace/AC setup finally died, and IRBIS HVAC handled the full switch to a heat pump system. The original installation (done before we bought the house) was botched, so this wasn't a simple swap - they had to redo sections of ductwork and move the unit up to the attic. Once Rigoberto and his team…
We highly recommend IRBIS for your next project! We had a wonderful experience hiring them to replace our ancient, inefficient gas heater with a modern heat pump. From start to finish, Jorge and Alberto were amazing. They were incredibly timely and did a fantastic job of communicating daily progress and how each…
I can't say enough great things about IRBIS HVAC and especially Jonathan. We originally had another HVAC company service our AC, but less than three weeks later it stopped cooling again. Getting help from that company was frustrating - they were extremely difficult to work with, so we decided to get a second…
I reached out regarding a problem with our furnace on yelp and IRBIS was one of the companies who reached out. They were patient, helped with accommodating my schedule, and sent out an expert (Johnathan) to diagnose the furnace. Johnathan was very detailed and thorough in his inspection and methodically identified…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 194 | $209–$1.2k |
| Ductless heating & A/C services | 60 | $414–$2.5k |
| Install AC | 53 | $1.6k–$3.7k |
| Heating system installation | 52 | $1.4k–$2.4k |
| HVAC system maintenance | 49 | $114–$453 |
| A/C system maintenance | 47 | $78–$351 |
| Thermostat installation | 45 | — |
| HVAC duct & vent repair | 45 | $275–$931 |
