How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%87+6.2Craft & service penalty97−0.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREIRBIS Air Plumbing Electrical
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 1,599 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired IRBIS Air Plumbing Electrical for 8 kinds of job.
IRBIS Air Plumbing Electrical for heating system installation
Clear ✕All 52 Google reviews tagged “Heating system installation” · showing 40
IRBIS installed a new heat pump system in my house. They were extremely helpful in providing information about my options, their price was competitive, and their workmen were friendly, professional, on time, quick, and cleaned up very well afterwards. I also am comforted by their ten year "anything breaks" parts…
excellent. IRBIS employees are knowledgeable service veterans who keep my system running perfectly all the time
Very professional and respectful of my home. Sergei was able to get a full heat pump install finished in a day and left the area nice and clean.
Once again IRBIS HVAC came through with excellent, timely, efficient service. We awoke to a toxic smell, called IRBIS and they immediately arranged to send a tech (Eduardo) who we met upon installing our Heat Pump. He diagnosed and fixed the problem quickly and dealt with our concerns. Eduardo seems typical of…
Timely, polite, efficient. We’ve been using them for years.
Hugo and Jose, the technicians who installed a new furnace in our attic, were on time, courteous, professional, friendly, and patient. At first the designated furnace turned out to be too big to fit through the opening up to our attic. They did not leave us, but waited for over 2 hours for a replacement furnace of…
We had two complete systems ( heat pumps and condensers ) installed for our home. The IRBIS team was a pleasure to work with. Sonny explained the entire system options and followed through with Daniel's Installation team. The removal of the old systems and the installing the new went perfectly. The crew was great…
Very quick and professional install! Left the place nice and clean after, no evidence they were even there.
We chose IRBIS as our vendor for a fully electric heat pump and AC. Jose and Alberto got the job done in 3 days. They are on time and very professional. They made sure all my questions were answered and were very mindful during installation about the amount of noise as we have a baby at home. They made me feel…
System installation was quick and clean.
I'm actually going to start with their parts and labor warranty. It's 10 full years, vs. 3 I was quoted from another company. That's amazing. I had them replace my ancient AC and furnace with a heat pump. They were professional from start to finish. Very satisfied. Highly recommend IRBIS--and the price quote was fair and below the other firm.
Because our gas bills were astronomical, my husband and I wanted to move to electric heating/air conditioning. We contacted IRBIS, and received a quick response. They guided (actually hand-held) us through all the discussion of the many rebates you are entitled to for getting off gas. DANIEL, the beast, was our…
From the start, IRBIS has been a great company to work with when looking to install an electric heat pump to replace our old furnace and AC units. Ray took the time to explain the differences in the options so we could make an informed choice. The technicians who worked in our home were kind and personable, and…
My furnace would not turn on. William from IRBIS inspected and gave recommendations. The estimate was very reasonable. I decided to have the furnace replaced. As scheduled two technicians, Jonathan and Edwardo came on time. Both of them know what they are doing, are very efficient, respectful, answered all my…
IRBIS was great. They did a Fantastic job. They had to take out and install an entire house system. Top quality work from Jose, Hugo, Jonathan and Eduardo. I highly recommend them.
Great work! Great people!
We used Irbis for replacing our old furnace with a new one. Raymond was very professional with his communication and answered all my queries. Their estimate was reasonable. They were able to setup a date quickly to replace the old one since we were having issues with our old furnace. The technicians who did the job…
IRBIS service workers were professional, on time, and worked really hard to install a new heat hump and electric water heater. I highly recommend them!
Branden did a great job! Appreciate his service ! This company is a company I definitely recommend !
My heater stopped working and with this cold weather I needed to make sure it gets fixed. A big thank you to Pedro and Oscar R. they got it done in a professional and timely manner.
They did a great job. Very professional I really recommend them they won’t disappoint.
We decided to select IRBIS to provide and install our new furnace. They presented the information I needed to make a decision on which furnace very well. The installation team of Oscar and Ivan were punctual and very professional. The installation was clean and made sure it was up to current code. Oscar was very…
Installation, follow through and personnel are all outstanding. Highly recommend.
Branden was great - came on time and did a great job on the inspection . He was professional and showed me all the problems with the heating units. Recommendations were to the point. Looking forward to work with him and co
Josh and Daniel were outstanding!
We were looking into adding A/C to our gas furnace. Ended up replacing the furnace with a hybrid system. Loved the process from start to finish. From pre-sales to permitting, every process was a smooth sailing. System and cost analysis, offer, installation, financing, and permit application; each was done customer…
Branden Quijas was the technician. Great service
Competitive pricing, outstanding service
Wow! Just an Outstanding Job! IRBIS installed a variable speed heat pump for us and I can’t express how impressed I am with the outcome of my project. From the initial no pressure consultation, to the expertise, knowledge, advice, and system options provided by Raymond, to the end results of the install provided by…
Great communication. All decisions were consulted with me. Installers provided opportunities to inspect the quality of their work regularly. And they stayed late the second day to finish up a day early. I will be using these guys again.
The technicians were knowledgeable and explained the maintenance that they were doing so that my HVAC and heaters operate at their optimal condition.
IRBIS customer service is exceptional. They own end to end what they install and without being too boastful about it. I hope they stay that way as the business grows.
They did and excellent job replacing our existing HVAC system for a very reasonable price.
Great experience from beginning to end. Theses guys are on it: form the installers to the sales team. Richard was awesome. Since I was at work I didn’t meet the installers but my son was raving about them!!! Very professional.
We couldn’t be happier with our choice to have IRBIS install our brand new furnace, air conditioning unit, and thermostat. When most quotes came in at similar prices, we went with who made an impression on us and that was Raymond. Knowledgeable, friendly, professional. Then you add in a wonderful installation…
From the beginning with Ray's detailed advice, we were served graciously, quickly, and efficiently by IRBIS for a complete HVAC installation. The process was much more extensive than we anticipated, and each member of the crew worked with precision and expertise. We hope to enjoy the comfort of our new system for many years to come.
I found out about IRBIS through Yelp after deciding to replace our old furnace and air ducts. I am very impressed with how they professionally sweat through the little details and how they deal with larger ones that arose. From respectfully donning masks and shoe covers, I could sense a respect for the customer. I…
This company did excellent job installing a new furnace at our home. Josh was very professional and get the installation done in 1 day. Ray provided a couple quotations for us to evaluate and pricing were competitive. I would highly recommend this company. 👌
I had installed a new AC and replaced the old furnace with IRBIS. love the whole team, Raymond, Derek, Eric and his crew, everyone is so friendly and professional, they are very honest and everything is transparent, no hidden fees. already recommended several friends. Thank you so much!
Amazing job completed on Xmas eve by a professional team of technicians. My parents heating system failed 4 days before the holiday break. Tim and his team stepped up and sourced a complete heat pump system out of thin air, worked for two days, stayed up late to install the unit as they wanted my parents to be…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 194 | $209–$1.2k |
| Ductless heating & A/C services | 60 | $414–$2.5k |
| Install AC | 53 | $1.6k–$3.7k |
| Heating system installation | 52 | $1.4k–$2.4k |
| HVAC system maintenance | 49 | $114–$453 |
| A/C system maintenance | 47 | $78–$351 |
| Thermostat installation | 45 | — |
| HVAC duct & vent repair | 45 | $275–$931 |
