How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%87+6.2Craft & service penalty97−0.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREIRBIS Air Plumbing Electrical
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 1,599 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired IRBIS Air Plumbing Electrical for 8 kinds of job.
IRBIS Air Plumbing Electrical for thermostat installation
Clear ✕All 45 Google reviews tagged “Thermostat installation” · showing 20
Entire IRBIS team, the sales, the project team and the technicians were very knowledgeable and very polite. They have handled the whole project to replace our HVAC system very well. They also helped me in following up with HOA on required documents for architectural approval. I highly recommend IRBIS for any HVAC related repairs and new installations.
Installation of water heater was efficient and timely.
Ezequias and Anthony Sanchez were great technicians/installers, and pleasant to work with. High quality work, they explained everything well, and had great customer service. Every step of the job was great, and their techniques were precise. True professionals. I would recommend them to everyone.
We recently had IRBIS install a new heat pump system and a heat pump water heater, and we couldn't be happier with the entire experience from start to finish. A special shout out to the heat pump team — Christian Palomino and Alexander Lopez — and the water heater team — Rigoberto Rosales and Anthony Sanchez. Both…
Christian and Laki were exceptional from start to finish. They arrived promptly and handled the installation of our new HVAC system with great professionalism and a hardworking, polite attitude. After completing the work, they took the time to explain everything clearly and ensured the entire system was functioning…
Our 25 year old furnace stopped working abruptly so we called a couple outfits to come out to diagnose. IRBIS responded immediately and their technician did a thorough diagnosis; together we decided to replace it. We had four HVAC companies come out and were most impressed with the professionalism of IRBIS. Tim came…
Excellent job by IRBIS to upgrade our home HVAC! The project involved: (a) upgrading our electrical with smart SPAN panel (b) install new Carrier Air Handler + Heat Pump and (c) Rheems 65 gallon Hybrid Water Heater, and cutting off gas lines to make our house 100% electric. The estimate process was great, thanks…
IRBIS replaced our gas furnace with a heat pump and installed a Carrier air conditioner unit. The entire experience was professional—from the initial estimate and clear explanations to coordinating permits and rebates with the city. The installation went smoothly. Christian Palomino and Laki completed the work over…
Amazing job!! These guys are the best contractors I have ever worked with. They actually live up to and exceed all of their promises!
Amazing job!! These guys are the best contractors I have ever worked with. They actually live up to and exceed all of their promises!
IRBIS HVAC has professional and courtesy staffs to get the job done perfectly. I like the most is they have skilled staffs to file rebates for customers to make the service excellence a mile further.
Alonso provided excellent service — he explained through & validated all thermostat workflows. Job well done!
Chris was very helpful and knowledgeable . He replaced our thermostat within minutes .
Technician Jonathan arrived on time. Very courteous. Answered all of my questions and stayed to make sure my new Nest worked properly. Then asked If I had any further questions before he left. I will use IRBIS again in the future.
What can I say?? This company is great! Changed out our gas heater furnace and replaced with a heat pump. It works great. San Bruno only have some hot hot days/weeks but I’m so glad to have a/c whenever needed. Adds value to your home. Definitely a good investment.Tim was great at explaining the system to us before…
Jonathan from IRBIS was courteous, arrived early(not last minute), and wore shoe booties. He found the problem and took care of it. Will use them again.
We asked Irbis to check our HVAC system and install a new thermostat. Jonathan thoroughly inspected our 9-year-old system and made several recommendations to improve performance and enhance the equipment's longevity. He installed the new thermostat, reviewing its features and assisting with its programming. Jonathan…
They are wonderful workers, detail oriented, courteous, and very professional.
Once again IRBIS HVAC came through with excellent, timely, efficient service. We awoke to a toxic smell, called IRBIS and they immediately arranged to send a tech (Eduardo) who we met upon installing our Heat Pump. He diagnosed and fixed the problem quickly and dealt with our concerns. Eduardo seems typical of…
Their tech was very professional. Explain the options and stated the heating unit I have is a good unit that it is worth repairing.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 194 | $209–$1.2k |
| Ductless heating & A/C services | 60 | $414–$2.5k |
| Install AC | 53 | $1.6k–$3.7k |
| Heating system installation | 52 | $1.4k–$2.4k |
| HVAC system maintenance | 49 | $114–$453 |
| A/C system maintenance | 47 | $78–$351 |
| Thermostat installation | 45 | — |
| HVAC duct & vent repair | 45 | $275–$931 |
