How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%87+6.2Craft & service penalty97−0.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREIRBIS Air Plumbing Electrical
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 1,599 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired IRBIS Air Plumbing Electrical for 8 kinds of job.
IRBIS Air Plumbing Electrical for thermostat installation
Clear ✕All 45 Google reviews tagged “Thermostat installation”
Entire IRBIS team, the sales, the project team and the technicians were very knowledgeable and very polite. They have handled the whole project to replace our HVAC system very well. They also helped me in following up with HOA on required documents for architectural approval. I highly recommend IRBIS for any HVAC related repairs and new installations.
Installation of water heater was efficient and timely.
Ezequias and Anthony Sanchez were great technicians/installers, and pleasant to work with. High quality work, they explained everything well, and had great customer service. Every step of the job was great, and their techniques were precise. True professionals. I would recommend them to everyone.
We recently had IRBIS install a new heat pump system and a heat pump water heater, and we couldn't be happier with the entire experience from start to finish. A special shout out to the heat pump team — Christian Palomino and Alexander Lopez — and the water heater team — Rigoberto Rosales and Anthony Sanchez. Both…
Christian and Laki were exceptional from start to finish. They arrived promptly and handled the installation of our new HVAC system with great professionalism and a hardworking, polite attitude. After completing the work, they took the time to explain everything clearly and ensured the entire system was functioning…
Our 25 year old furnace stopped working abruptly so we called a couple outfits to come out to diagnose. IRBIS responded immediately and their technician did a thorough diagnosis; together we decided to replace it. We had four HVAC companies come out and were most impressed with the professionalism of IRBIS. Tim came…
Excellent job by IRBIS to upgrade our home HVAC! The project involved: (a) upgrading our electrical with smart SPAN panel (b) install new Carrier Air Handler + Heat Pump and (c) Rheems 65 gallon Hybrid Water Heater, and cutting off gas lines to make our house 100% electric. The estimate process was great, thanks…
IRBIS replaced our gas furnace with a heat pump and installed a Carrier air conditioner unit. The entire experience was professional—from the initial estimate and clear explanations to coordinating permits and rebates with the city. The installation went smoothly. Christian Palomino and Laki completed the work over…
Amazing job!! These guys are the best contractors I have ever worked with. They actually live up to and exceed all of their promises!
Amazing job!! These guys are the best contractors I have ever worked with. They actually live up to and exceed all of their promises!
IRBIS HVAC has professional and courtesy staffs to get the job done perfectly. I like the most is they have skilled staffs to file rebates for customers to make the service excellence a mile further.
Alonso provided excellent service — he explained through & validated all thermostat workflows. Job well done!
Chris was very helpful and knowledgeable . He replaced our thermostat within minutes .
Technician Jonathan arrived on time. Very courteous. Answered all of my questions and stayed to make sure my new Nest worked properly. Then asked If I had any further questions before he left. I will use IRBIS again in the future.
What can I say?? This company is great! Changed out our gas heater furnace and replaced with a heat pump. It works great. San Bruno only have some hot hot days/weeks but I’m so glad to have a/c whenever needed. Adds value to your home. Definitely a good investment.Tim was great at explaining the system to us before…
Jonathan from IRBIS was courteous, arrived early(not last minute), and wore shoe booties. He found the problem and took care of it. Will use them again.
We asked Irbis to check our HVAC system and install a new thermostat. Jonathan thoroughly inspected our 9-year-old system and made several recommendations to improve performance and enhance the equipment's longevity. He installed the new thermostat, reviewing its features and assisting with its programming. Jonathan…
They are wonderful workers, detail oriented, courteous, and very professional.
Once again IRBIS HVAC came through with excellent, timely, efficient service. We awoke to a toxic smell, called IRBIS and they immediately arranged to send a tech (Eduardo) who we met upon installing our Heat Pump. He diagnosed and fixed the problem quickly and dealt with our concerns. Eduardo seems typical of…
Their tech was very professional. Explain the options and stated the heating unit I have is a good unit that it is worth repairing.
I just had my heat pump installed by IRBIS. The entire process from start to finish was smooth and professional. They were quick to answer any questions and address concerns I had. Shoutout to a great job well done by Jose, Alberto, Edward and the entire crew to get the job done ahead of schedule working long…
I'm actually going to start with their parts and labor warranty. It's 10 full years, vs. 3 I was quoted from another company. That's amazing. I had them replace my ancient AC and furnace with a heat pump. They were professional from start to finish. Very satisfied. Highly recommend IRBIS--and the price quote was fair and below the other firm.
From the start, IRBIS has been a great company to work with when looking to install an electric heat pump to replace our old furnace and AC units. Ray took the time to explain the differences in the options so we could make an informed choice. The technicians who worked in our home were kind and personable, and…
IRBIS was great. They did a Fantastic job. They had to take out and install an entire house system. Top quality work from Jose, Hugo, Jonathan and Eduardo. I highly recommend them.
IRBIS service workers were professional, on time, and worked really hard to install a new heat hump and electric water heater. I highly recommend them!
During a hot party, the guests smashed the thermostat in my apartments. I have already said goodbye to my deposit... but the employee of Irbis fixed everything. He was able to find exactly the same model of thermostat, although it was no longer on sale and other companies offered more expensive options. Fantastic!
Branden provided amazing service! 10 out of 10 recommend .
Steven did a great job repairing our furnace. Very professional and courteous. Would recommend to friends and family.
Branden was great - came on time and did a great job on the inspection . He was professional and showed me all the problems with the heating units. Recommendations were to the point. Looking forward to work with him and co
Ken, the tech. did a fine job of explaining the nature of the issue, and took required steps to address the issue. He even installed a new thermostat with no additional charge. Ken used his AAA batterry to power the new thermostat to run a test. Ken stayed around to ensure the place is heating well before he…
Branden Quijas was the technician. Great service
Alonso showed up on time. Did a complete review of my 2 heating systems and discussed the results in terms that were understandable. He was professional and did excellent work on the new thermostat install. I was pleased with all aspects of the service call.
Amazing work, installers were very respectful to my home and family. Especially when the warehouse manager came to personally make sure I had the correct units and materials .
William Vazquez did a very good job. He called to ensure that the thermostat was compatible with our system and installed it within the time window provided. He tested the thermostat for proper functionality and advised us on the choice of proper furnace filter and even installed one. I commend William for his timely and excellent quality of work.
I engaged IRBIS HVAC to replace and install a new HVAC in May 2022. Very happy to have engaged them. Their installation is professionally done. Did a thorough clean up after the job was done! Excellent follow through until I got the City of San Jose permit. I highly recommend this company!!
We couldn’t be happier with our choice to have IRBIS install our brand new furnace, air conditioning unit, and thermostat. When most quotes came in at similar prices, we went with who made an impression on us and that was Raymond. Knowledgeable, friendly, professional. Then you add in a wonderful installation…
They were great!! Would definitely recommend to anyone looking for ac and/or heating.
They were very good when it came to their professionalism and they installed our AC and furnace very quickly. Joshua Martinez was one of the workers who installed our AC and furnace and he was very nice and considerate when it came to making decisions about where things should go and how they would look. Ac also works very good and heating as well.
From the beginning with Ray's detailed advice, we were served graciously, quickly, and efficiently by IRBIS for a complete HVAC installation. The process was much more extensive than we anticipated, and each member of the crew worked with precision and expertise. We hope to enjoy the comfort of our new system for many years to come.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 194 | $209–$1.2k |
| Ductless heating & A/C services | 60 | $414–$2.5k |
| Install AC | 53 | $1.6k–$3.7k |
| Heating system installation | 52 | $1.4k–$2.4k |
| HVAC system maintenance | 49 | $114–$453 |
| A/C system maintenance | 47 | $78–$351 |
| Thermostat installation | 45 | — |
| HVAC duct & vent repair | 45 | $275–$931 |
