Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%45+24.5Reliability 24%12+2.9Value 14%62+8.8Replies to reviews 7%100+7.1Craft & service penalty78−2.2Experts Score= 41Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.41SCOREIron Range Plumbing & Heating Inc
Hibbing, MN · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.5★ from 92 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Iron Range Plumbing & Heating Inc is better than 45% of leak detection services.C
45
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Iron Range Plumbing & Heating Inc is better than 12% of leak detection services.F
12
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Iron Range Plumbing & Heating Inc is better than 78% of leak detection services.B
78
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Iron Range Plumbing & Heating Inc is better than 62% of leak detection services.B
62
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Iron Range Plumbing & Heating Inc is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Iron Range Plumbing & Heating Inc is better than 100% of leak detection services.A
100
Reviews for your job
Customers hired Iron Range Plumbing & Heating Inc for 6 kinds of job.
Iron Range Plumbing & Heating Inc for a/c system maintenance
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$37–$278
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 2 Google reviews tagged “A/C system maintenance”
Carol1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
My air conditioning unit was not working correctly. They came the same day I called. Told me why it wasn’t working, cleaned it out, And Replaced a part. Pricing was way less than I thought it would be. I have also called them when my furnace broke down in the middle of winter. They had to order the parts so they…
Paid $200–400Reasonable priceHVAC system maintenanceA/C system maintenance
JerryLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Rating only, no written review.
Paid $200–400Reasonable priceA/C system maintenance
Price
$828+99% vs typical leak detection services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 17%Reasonable 67%Overpriced 8%Not sure 8%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Heating system maintenance | 7 | $27–$176 |
| Heating system repair | 6 | $78–$441 |
| Heating system installation | 3 | $1.2k–$2.1k |
| HVAC system maintenance | 2 | $27–$216 |
| A/C system maintenance | 2 | $37–$278 |
| Water heater repair | 2 | $78–$466 |
