Analyzing 8,555,4408.6M ReviewsFor 24,25324.3K Experts

Experts Reviews · Company report
Iron Range Plumbing & Heating Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%45+24.5Reliability 24%12+2.9Value 14%62+8.8Replies to reviews 7%100+7.1Craft & service penalty78−2.2Experts Score= 41Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.41SCORE

Iron Range Plumbing & Heating Inc

Hibbing, MN · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.5★ from 92 Google reviews

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Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Iron Range Plumbing & Heating Inc is better than 45% of leak detection services.C
45
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Iron Range Plumbing & Heating Inc is better than 12% of leak detection services.F
12
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Iron Range Plumbing & Heating Inc is better than 78% of leak detection services.B
78
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Iron Range Plumbing & Heating Inc is better than 62% of leak detection services.B
62
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Iron Range Plumbing & Heating Inc is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Iron Range Plumbing & Heating Inc is better than 100% of leak detection services.A
100

Reviews for your job

Customers hired Iron Range Plumbing & Heating Inc for 6 kinds of job.

Iron Range Plumbing & Heating Inc for heating system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$27–$176
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 31/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 8

All 7 Google reviews tagged “Heating system maintenance”

phil2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★

Just like MJ and I’m sure many others, I feel like a throughly squeezed orange drained for every drop they could get. The service was fine, the billing of your community is disgusting. And the cost of your services are criminal. I could afford at least, god forbid if you are elderly or have a bunch of kids of…

Heating system maintenance− Value
Ben12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very happy because they simply answer the phone, and show up to do the job on time. I haven't really had any issues with pricing as I always get a free estimate first, so I will still always recommend them.

HVAC duct & vent cleaningHeating system maintenanceHeating system installation+ Responsiveness
NealLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

My elderly father was on their “emergency list” for 4 weeks. We had no idea when they would come to service heating system. After 3 weeks a tech just showed up, my father is deaf and didn’t hear him and they left. Terrible communication! A week later the tech called from the office at 7:10am and said he would be…

Heating system maintenance− Responsiveness− Professionalism
JennaLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had a bad leak in my heating system on a holiday weekend and they came out in less than an hour to fix it. Then my water heater stopped working in my new house and they came the next business day to replace it. Not only that, but they took me through my entire basement to tell me what all wasn't up to code and…

Heating system maintenanceWater heater repair+ Responsiveness+ Punctuality+ Quality
Jake10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were responsive and finished our repairs quickly. Ended up being a great value, as they were able to provide a better diagnostic than I was able to myself and figured out how to fix everything doing less things than I thought we needed.

Heating system maintenanceWater heater repairService not listed+ Responsiveness+ Punctuality+ Quality
Janice3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They are the BEST!!!!!!!Nick was great at what we needed. Highly recommend them!!!!!!!!

Heating system maintenanceInstall thermostat
Char3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Heating system maintenanceHeating system installationHeating system repair+ Responsiveness+ Punctuality+ Quality

Price

$828+99% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 67%Overpriced 8%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Heating system maintenance7$27–$176
Heating system repair6$78–$441
Heating system installation3$1.2k–$2.1k
HVAC system maintenance2$27–$216
A/C system maintenance2$37–$278
Water heater repair2$78–$466

Compare with

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