Analyzing 8,555,4408.6M ReviewsFor 24,25324.3K Experts

Experts Reviews · Company report
Iron Range Plumbing & Heating Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%45+24.5Reliability 24%12+2.9Value 14%62+8.8Replies to reviews 7%100+7.1Craft & service penalty78−2.2Experts Score= 41Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.41SCORE

Iron Range Plumbing & Heating Inc

Hibbing, MN · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.5★ from 92 Google reviews

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Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Iron Range Plumbing & Heating Inc is better than 45% of leak detection services.C
45
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Iron Range Plumbing & Heating Inc is better than 12% of leak detection services.F
12
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Iron Range Plumbing & Heating Inc is better than 78% of leak detection services.B
78
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Iron Range Plumbing & Heating Inc is better than 62% of leak detection services.B
62
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Iron Range Plumbing & Heating Inc is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Iron Range Plumbing & Heating Inc is better than 100% of leak detection services.A
100

Reviews for your job

Customers hired Iron Range Plumbing & Heating Inc for 6 kinds of job.

Iron Range Plumbing & Heating Inc for heating system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.43
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$78–$441
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 47/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.50%

All 7 Google reviews tagged “Heating system repair”

AnthonyLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I've use IRPH for all my plumbing needs. They are prompt, reliable and easy to work with. Will definitely be using them in the future as well.

Paid $2,000+Heating system repair
JW6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★

Furnace went out Christmas morning. Called emergency number and found out it’s $200 an hour thru the weekend. Called back to main number and left a message. Monday comes and no call so I call back, ok we’ll get you on “the list.” Get a call in a couple of hours and tech shows up. We need to order a part that will…

Paid $1,000+OverpricedHVAC system repair
Lucy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Iron Range Plumbing and Heating resolved several key heating issues in my home. They were, responsive, professional and very knowledgeable, from the office to the field. I would definitely recommend them.

Reasonable priceHeating system repair
Ben12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very happy because they simply answer the phone, and show up to do the job on time. I haven't really had any issues with pricing as I always get a free estimate first, so I will still always recommend them.

HVAC duct & vent cleaningHeating system maintenanceHeating system installation+ Responsiveness
Mike11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were awesome

Ductless heating & A/C servicesHeating system repair+ Responsiveness+ Punctuality+ Quality
JulieLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent team of employees! Very professional and polite. Responded very quickly. I highly recommend them.

Heating system repair+ Responsiveness+ Quality+ Professionalism
Char3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Heating system maintenanceHeating system installationHeating system repair+ Responsiveness+ Punctuality+ Quality

Price

$828+99% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 67%Overpriced 8%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Heating system maintenance7$27–$176
Heating system repair6$78–$441
Heating system installation3$1.2k–$2.1k
HVAC system maintenance2$27–$216
A/C system maintenance2$37–$278
Water heater repair2$78–$466

Compare with

Excel Plumbing and Heating logoExcel Plumbing and HeatingExperts Score 76Hibbing · 4.91★Hibbing Heating & AC, Inc. logoHibbing Heating & AC, Inc.Experts Score 68Hibbing · 4.54★Approve Home Services logoApprove Home ServicesExperts Score 63Hibbing · 4.73★