My therapist was Tomasz and he was extremely helpful in helping me and guiding me through tips with anxiety and other topics. When I came in I was struggling and now I have plenty of tips and tricks to get past the rough moments. I 10000% recommend

IShine Behavioral Health
IShine Behavioral Health at a glance
Google reviewers rate IShine Behavioral Health 4.6 out of 5 based on 56 reviews. Patients frequently praise the therapeutic approach for anxiety, ADHD, and depression, noting that providers use clear analogies and maintain a supportive, non-judgmental environment. The front desk staff is also commended for helpful scheduling and communication. However, some customers criticize the office for long waiting times, unexplained cancellation fees, and mandatory drug testing for individuals without substance abuse histories.
- Google rating: 4.6 out of 5 from 56 reviews (88% five-star).
- Reviews on this page: 56 Google reviews (51 with written comments).
- Owner responses: the business replied to 82% of reviews.
- Most recent review: October 12, 2026.
- Service: Psychiatrist serving Schaumburg, Illinois.
Data from Google, last updated November 1, 2026.
Score profile vs other psychiatrists
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Bar = this company · dark tick = category median.
Star ratings
56 Google reviews we collected
- 5 stars4988%
- 4 stars12%
- 3 stars12%
- 2 stars00%
- 1 star59%
Praise vs complaints
Phrases our text analysis found in 51 written reviews
- Praise7796%
- Complaints34%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude2936%
- Would recommend1924%
- Honesty & trust1114%
- Quality & results79%
- Speed & response79%
- Communication56%
- Price & value23%
What customers talk about
We read 51 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“My therapist was Tomasz and he was extremely helpful in helping me and guiding me through tips with anxiety and other topics.”
“I feel supported, understood, and empowered, and I highly recommend their services.”
“Tomasz is compassionate, patient, understanding, and genuinely cares about his clients.”
“Devika has also done an excellent job in managing my medication and showing a caring & compassionate attitude during our monthly sessions.”
“…phone has always been professional, helpful and answers my inquiries promptly.…”
“He is able to explain how stuff works in the brain better than any therapist I’ve ever seen and offers suggestions for managing symptoms that make sen…”
“…asy to make/change appointments, contact to ask questions, and handle billing with no issues.…”
People customers mention
- Tomasz 17 reviews
- Patel 11 reviews
- Devika 5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
My therapist was Tomasz and he was extremely helpful in helping me and guiding me through tips with anxiety and other topics. When I came in I was struggling and now I have plenty of tips and tricks to get past the rough moments. I 10000% recommend
Working with iShine Behavioral Health has been one of the best decisions I've made for my mental well-being. My therapy sessions have helped me develop a new perspective on life, process challenges more effectively, and find clarity during uncertain times. I feel supported, understood, and empowered, and I highly recommend their services.
I am incredibly grateful to have Tomasz as my therapist. From the very beginning, he has made me feel heard, understood, and supported without judgment. He has created a safe and comfortable space where I can openly talk about some of the most difficult experiences of my life. Tomasz is compassionate, patient,…
Sat in the waiting room with my son for 25 minutes and not a single person came out. No one. We ended up walking out. Seems unprofessional to me.
Super helpful! Tomasz has helped me significantly and makes sure every session leads to real progress, along with a clear understanding of how to move forward and apply what we discuss in everyday life.
I’ve been seeing Tomasz Jurczak for ADHD, OCD, and depression, and I’m really happy with him. He is able to explain how stuff works in the brain better than any therapist I’ve ever seen and offers suggestions for managing symptoms that make sense and are approachable. I’m grateful for his patience when I’m…
Photos
Customer reviews
4.6 ★★★★★ 56 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Working with iShine Behavioral Health has been one of the best decisions I've made for my mental well-being. My therapy sessions have helped me develop a new perspective on life, process challenges more effectively, and find clarity during uncertain times. I feel supported, understood, and empowered, and I highly recommend their services.
I shine Behavioral health has helped me immensely with therapy and medication management. My sessions, with my counselor Tomasz, have always been comforting and enlightening. Tomasz is a great listener with an incredible memory. He’s able to make me understand complex therapy concepts by using analogies that relate to my life experiences. He has a calm and compassionate demeanor that makes me feel like he cares about my wellbeing. My therapy sessions are interesting, informative, enjoyable and the conversations flow smoothly since Tomasz is so well read and experienced in mental health treatments. I’m grateful to have found Tomasz and that I didn’t have to go through trial & error to find a therapist that is helpful and that I feel comfortable telling my personal life experiences. Devika has also done an excellent job in managing my medication and showing a caring & compassionate attitude during our monthly sessions. Also, since receptionist are always the first point of contact in any business, I’m compelled to say that the male receptionist who answers the phone has always been professional, helpful and answers my inquiries promptly. I’m sorry I don’t remember his name, but he deserves my positive recognition.
I am incredibly grateful to have Tomasz as my therapist. From the very beginning, he has made me feel heard, understood, and supported without judgment. He has created a safe and comfortable space where I can openly talk about some of the most difficult experiences of my life. Tomasz is compassionate, patient, understanding, and genuinely cares about his clients. During some very difficult moments, he has helped me understand my emotions, recognize my own strength, and continue moving forward in my healing journey. Therapy isn’t always easy, but having someone like Tomasz who truly listens and treats you with kindness and respect makes such a difference. I am very thankful for the support and guidance he has given me, and I would highly recommend him to anyone looking for a therapist who genuinely cares about helping people heal and grow.
Sat in the waiting room with my son for 25 minutes and not a single person came out. No one. We ended up walking out. Seems unprofessional to me.
Hello Breanna, We’re sorry to hear about your experience and appreciate the opportunity to clarify what happened. Our office operates strictly by appointment only, and appointments are considered confirmed only after all required intake paperwork is completed. Your son’s appointment was scheduled for 12:45 PM; however, the intake forms had not been completed despite multiple attempts by our office to contact you beforehand. We also provided an alternative PDF version of the forms in an effort to make the process easier, but the required paperwork was still not submitted prior to the appointment time. As a result, the appointment was not confirmed and had to be cancelled according to office policy. If you wished to keep the appointment, we would have gladly assisted had we been contacted prior to arrival. In situations where paperwork is incomplete, patients are typically advised to arrive at least 30 minutes early to complete the intake process before the scheduled appointment time. We understand this was frustrating, and we would still be happy to help. Please feel free to contact our office to reschedule, and we will do our best to make the process as smooth as possible. Thank You and have an IShine Day
Super helpful! Tomasz has helped me significantly and makes sure every session leads to real progress, along with a clear understanding of how to move forward and apply what we discuss in everyday life.
Thank you so much for your kind words, Connor! We truly appreciate you taking the time to share your experience. We’re very happy to hear that Tomasz has been able to support you in a meaningful way and help provide practical tools and guidance you can apply in everyday life. Your feedback means a lot to our team, and we’re grateful to be part of your journey toward continued growth and progress.
IShine is the best. I have been in and out of therapy most of my adult life, IShine is by far the standout of the group. Devika is amazing with medication management. She found the perfect combination of meds for me. She is also the very definition of compassion. She is not my regular therapist, but I do see her once or twice a month for medication management. I don't talk to her very long, but she will do a mini session. I feel like she genuinely cares about me. and has offered me some very useful advice. From Devika to the therapists to the gentleman who answers the phone, they will always bend over backwards and go the extra mile to help you. I I loved the therapist that i had for about a year, but unfortunately she is no longer with the company. However, Devika matched me up with another therapist and it has worked out perfectly! I don't think I could ever show enough gratitude to IShine for helping me improve my life by leaps and bounds.
Thank you so much for your incredibly thoughtful and heartfelt review. It truly means a lot to our entire team to hear how positive your experience has been with Devika Patel and our staff at IShine Behavioral Health. We are grateful for the trust you’ve placed in us throughout your journey. Hearing that you’ve felt genuinely supported, cared for, and matched with the right treatment and therapy services is exactly why we do what we do. Your kind words about Devika’s compassion, medication management, and dedication — as well as your recognition of our therapists and front office staff — truly mean the world to us. We’re especially happy to hear that your transition to a new therapist has been a great fit and that you continue to feel supported every step of the way. Thank you again for allowing us to be part of your progress and growth. We wish you continued success and wellness on your journey.
I’ve been seeing Tomasz Jurczak for ADHD, OCD, and depression, and I’m really happy with him. He is able to explain how stuff works in the brain better than any therapist I’ve ever seen and offers suggestions for managing symptoms that make sense and are approachable. I’m grateful for his patience when I’m struggling to explain myself and for his ability to fill in the gaps with attention not just to my diagnoses, but also to parts of my life I didn’t even consider played a role in mental health. I was honestly worried about having a male therapist, but talking to Tomasz feels like talking to a friend. Highly recommend. If you are considering iShine for yourself but not necessarily Tomasz, know that they make it very easy to make/change appointments, contact to ask questions, and handle billing with no issues.
Thank you so much, Sarah, for your thoughtful and detailed review. We truly appreciate you sharing your experience with Tomasz Jurczak and our team at IShine Behavioral Health. We’re very happy to hear that Tomasz has helped create a comfortable, supportive environment where you feel understood and supported while working through ADHD, OCD, and depression. His ability to explain concepts clearly, provide approachable coping strategies, and genuinely listen with patience and compassion is something we greatly value. It also means a lot to hear your kind words about our scheduling, communication, and billing process. We work hard to make the entire experience as smooth and stress-free as possible for our clients. Thank you again for your recommendation and for trusting us to be part of your mental health journey.
I was diagnosed with ADHD about nine months ago and initially had a hard time accepting it. Like many people, I’d believed a lot of myths and misinformation about ADHD my whole life. After my diagnosis, I tried a couple of different online therapists but just couldn’t connect. I didn’t feel like they were really invested or took their roles seriously. I was close to giving up and going back to figuring it out on my own, which hadn’t worked so far. I felt pretty down about my work, art, and relationships. Working with Tomasz at iShine Behavioral Health has truly been life-changing. He’s an amazing therapist who genuinely cares about his clients. He combines his personal insights and experiences with a deep understanding of different therapies and clear, practical education about how the brain works. That mix has helped me better understand myself and accept my own neurodivergence. Tomasz does his homework—he comes prepared for each session with new ideas, often building on what we discussed in the last one, while also staying flexible when something new comes up. Every session feels supportive and relevant to where I’m at in my life. He’s warm, passionate, encouraging, and truly goes above and beyond. Since working with him, I’ve seen real growth in my art, career, and home life. I’m so grateful for his help and couldn’t recommend him more highly.
Thank you so much, Matthew, for taking the time to share such a thoughtful and meaningful review. We truly appreciate your openness about your journey and are honored that Tomasz Jurczak and our team at IShine Behavioral Health have been able to support you during such an important chapter in your life. We know that receiving an ADHD diagnosis and navigating the misconceptions surrounding it can feel overwhelming, and we’re incredibly glad to hear that Tomasz helped create a space where you felt understood, supported, and empowered. His dedication to tailoring sessions to each client’s needs, combining practical education with compassion and flexibility, is something we deeply value. It’s especially rewarding to hear about the positive changes you’ve experienced in your art, career, relationships, and overall self-understanding. Thank you again for your trust, your kind words, and your recommendation. We wish you continued growth and success on your journey forward.
Thomasz is the best! He listens and engages EXACTLY like I need!! This was the best decision I have ever made!!
Thank you so much for your kind words, Jennifer! We’re thrilled to hear that your experience with Tomasz Jurczak has been such a positive one. Creating a supportive environment where clients feel heard, understood, and genuinely engaged is incredibly important to us, and we’re so happy to know Tomasz has been able to provide that for you. Thank you again for trusting IShine Behavioral Health with your care. We truly appreciate your support and look forward to continuing to be part of your journey.
Business details
- Address: 2800 W Higgins Rd Ste 650, Hoffman Estates, IL 60169
- Phone: (815) 947-4463
- Website: myishine.com
- Service area: Schaumburg, IL