How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%49+17.2Reliability 15%51+7.7Craft & service 20%79+15.8Value 10%54+5.4Momentum 8%8+0.6Track record 7%46+3.2Accountability 5%86+4.3Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.54SCOREIsland Breeze Air Conditioning & Heating LLC
Better than 57% of HVAC contractors · #29 of 67
Island Breeze Air Conditioning & Heating LLC for a/c system maintenance
Clear ✕All 101 Google reviews tagged “A/C system maintenance” · showing 60
Brandon a technician came today. He was exceptional, courteous and very thorough. He checked my unit, did some troubleshooting and was able to replace a needed part quickly and gave me a discount for my membership which was very welcomed. Island Breeze Air Conditioning Is excellent and I look forward to continue…
Island Breeze provided an awesome and fast service on our air conditioning unit.
Island Breeze Air Conditioning and Heating installed a new HVAC system in our home and they did an excellent job. The installers were very professional and provided a thorough clean up after the install. They have been servicing the HVAC system every six months and that service is thorough! Highly recommend!!
What a great company, Brandon Valdez was our HVAC Technician to come help with our AC problems. Super professional, very knowledgeable about AC systems, also fixed a problem that didn't even know was there. I will be referring and using Island Breeze moving forward with any Air Conditioning needs. Thank you…
Good communication, professional and go the extra mile. The owner, Darrel, was the most professional and personable contractor/vendor I’ve ever worked with; he was on time, respectful of me and the property and even gave attention to my dog. Not that he needed to do the latter but it was very nice of him.
Brandon did a great job of explaining the HVAC issues & offering solutions.
Darrel was great! He took the time to explain what the issues were and what to look for going forward. I really appreciate the service!
The service was wonderful service technician showed up a few minutes early went right to work did his best to get my air conditioning up and running explained everything he did every step of the way and even though they had some problems finding the part because my unit is an older unit they were able to keep my…
Island Breeze is fantastic. We had service every time, the day of. Brandon, our tech is a pleasure to work with!
Brandon was great!
I cannot say enough great things about this company! From the moment we called, everyone was professional, responsive, and genuinely cared about making sure our AC issue was taken care of quickly. A special thank you goes to Brandon Valdez, who went absolutely above and beyond. Brandon was incredibly knowledgeable,…
Brandon was prompt, efficient, knowledgeable, and a good communicator in that he translated the many diagnostic readings he took in a manner I could understand. It was obvious that Brandon enjoys what he does and takes pride in his work. We feel fortunate to have found Island Breeze for maintaining our HVAC.
Darrel was fantastic from start to finish. He was honest, straightforward, and took the time to explain everything in a way that was easy to understand. When an issue came up, he didn't make excuses he owned it, made it right, and went the extra mile to ensure everything was working properly before he left. It's…
Superior service and professionalism! I submitted a request late yesterday evening and Austin was at my house the next afternoon!! Quick AC service in AZ is a huge plus!!! He was honest and gave us some tips on how to help the units work more efficiently. Would definitely recommend and call for any future needs!
Highly recommended. Very professional. Prompt response. Great work. Honest and ethical.
The best! Industry standard pricing, extra labor warranties, honest techs wouldn’t go anywhere else
Great company with ethical practices and employees. Austin was great!
Very nice experience Technician was very polite and respectful --quick and easy
Isaac always does an excellent job, and I would highly recommend him and his company.
Very professional, took the time to explain the process and a fair rate.
Island Breeze always comes through. I’ve used them on 3 homes now, the most recent being a “summer emergency” - they were able to repair my unit until finally installing my new one all within the same week. Their customer service is amazing - communication is stellar and I’ll keep using them for all my HVAC needs.
The entire experience, from initial contact to work performed, was beyond expectations. Isaac was professional, courteous, and engaging. He arrived at the beginning of the service appointment window! I continue to find Island Breeze, and technicians, a company that I can recommend. Well Done!
I normally try to give companies the benefit of the doubt and address concerns privately first, but I want other homeowners to understand what they may be signing up for with the Peak Performance Plan at Island Breeze AC & Heating. My experience in September when I joined the Performance Plan for both my home and a…
Had ac tune up maintenance performed. Ask tech (about 1.5 years experience per the man himself) if evap coil cleaning is part of the tune up, found out that its just under $900 extra and if I sign up for the maintenance plan then it drops to about $700. Whatever, seems overpriced, not paying for that. When I asked…
To begin with I received a text that he was on his way. He arrived on time and he was very knowledgeable and answered all of our questions. He showed us what was going on with our system, now 6 years old. He told us what was a urgent need and also pointed out things we can do to help our units last longer. We will…
Island Breeze Air Conditioning is very professional and knowledgeable. I have used them for several years and have had excellent work done. They are fair and honest and will treat you right....I highly recommend them
I can’t recommend Darrel and Island Breeze enough. Great service and totally reliable! Awesome company and people.
Island Breeze A/C has always been very professional and prompt. They show up when scheduled and have that personal touch/feel as a business. Friendly, informative technicians and I appreciate the quality of their work. They always back up their work.
Very knowledgeable technicians, good customer service and affordable. My go to HVAC people
Had them out to perform a semi-annual inspection. The technician they sent out completed a thoroughly detailed inspection after testing voltages, pressures, temperatures, etc and came back with some recommendations. He was able to perform them same day, and I now have the confidence that the system will continue…
Wonderful experience!! Highly recommend!!
I very much appreciated that the technician was friendly and honest! He was very clear about how our unit operated and was able to provide reassurance that our duct work was in decent condition after previously hearing it was not from another company. I am so thankful to have found this honest company! I also…
Island Breeze was a "BREEZE" to work with, very knowledgeable, professional, hard working and willing to work with you. They completed everything I needed in a short time!
John is great! They always do a great job. Both explaining repairs and doing the repair. Thanks
Darrell has done a number of A/C jobs for us and has provided excellent customer service. If anyone in Phoenix ask who I recommend for any air conditioning service I always have them contact Island Breeze A/C.
The tech was very straight forward. No pressure. Learned alot about my system.Great experience. This company will be our go to for our hvac systems.
This is hands down the best A/C company I have ever dealt with. They are HONEST and don’t try to steal your money. I had called several companies to see what was wrong with my A/C (it was cooling off) ERNIE from island breeze was referred to me after 3 different companies came with no answers and charging me to…
Brandon was able to come out same day when our AC stopped cooling. He was incredibly thorough and honest about options for repairs/replacements since our unit is 15 years old. He gave it a good cleaning that got it back to cooling until we can determine what to replace.
Brandon was very knowledgeable and very helpful. No question was a stupid question. Had out 2 other companies one told me there was nothing wrong and the other told me it was installed wrong. Well im glad i got a third opinion thanks again for flipping my fan speed switch been running fine since. Would definitely recommend.
I've been calling on Island Breeze for several years to maintain my Air Conditioners, and I recently hired them to replace/install one that was past its prime. I could not be happier with this company. They are honest, professional, friendly and really know what they are doing. I highly recommend them for all your heating/cooling needs.
My AC unit went out yesterday (4th of July )in the middle of the day. Island Breeze not only took my call, they scheduled a technician to come out! I figured since it was the 4th of July and hottest temps all year it may be a few days…They told me the could have a technician out first thing in the morning between…
My tech was very professional, courteous, and responsive to my concerns. I recommend this company to anyone looking for a great experience!
We have used Island Breeze AC for our home and our rental home. The service is personal. They show up on time. They communicate easily with us on the services. Highly recommend!
Tech was professional, respectful and courteous. Highly recommend this company!
Tyler was my tech, he came out to maintenance my AC unit before the summer. He was very professional and very thorough on explaining the process and what he found during the maintenance process. We valued his professional opinion and went with his suggestion to upgrade our unit. I would definitely recommend island…
Very easy to communicate with and fast service and start date. I will definitely keep using them for my further needs !!!
I am buying a house and needed an HVAC inspection ASAP. Island Breeze responded to my inquiry fast and were able to get someone here the next day. The tech was great and very informative. Lots of pictures, which I like! They were also very affordable which was much appreciated. Highly recommend!
I would highly recommend.
As a Real Estate Agent since 2007, I can assure you Island Breeze and it’s owner and operator has your BEST interest. I choose Island Breeze not for the name, but for what they stands for. INTEGRITY and CUSTOMER SERVICE at its best. Give them a call and you will see.
Island Breeze is the best air conditioning company in Phoenix. I have been using them for more that 10 years and they always do an excellent job at a great price
Great quality work and the knowledge of Brandon was great as he also helped to install a hard start kit.
Knowledgeable and competent staff; highly recommended.
Darrel and Julie and Brandon - the entire Island Breeze Team was so friendly and provided amazing customer service right off the bat. I just bought an older home so I called island breeze to come and check out the AC before real summer hits. Darrell came within a couple days and walked me through everything he found…
My technician was very knowledgeable and explained everything he was doing as he did it. He explained all of the available options to fix the issue and explained what the costs of each would be before fixing the problem. I was very satisfied with the solution and will be using the company again for any issues that arise with my HVAC system.
We are so happy with our new HVAC units and whole-home air purification system! Darrel is honest and professional. Highly recommend! Thank you Island Breeze!
As always, excellent experience. Love how they explain everything about our ac performance at every single visit. Highly trusted professionals.
Island Breeze offers excellent services at fair and reasonable prices. Two technicians that I have dealt with are Darrel, the owner and Moe who are both friendly and pleasant but always professional. Both men are very knowledgeable and explain when something needs to be done in terms that I can understand, which…
This is a great company! I would recommend them to anyone. Good , honest, reliable people.
Incredible Customer service Kept me informed of the problem, what caused the problem, what needs to be done to fix the problem and how much it will cost to fix the problem no hidden cost. The tech made me feel like Family Thank you Island Breeze Air Conditioning and Heating.
Fast. Reliable. Punctual. Fair. Quality work. Thank you Island Breeze!!!!
vs category
Blue = Island, grey = HVAC contractors average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%49+17.2Reliability 15%51+7.7Craft & service 20%79+15.8Value 10%54+5.4Momentum 8%8+0.6Track record 7%46+3.2Accountability 5%86+4.3Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
