HVAC CONTRACTORS · PHOENIX, AZ
Island Breeze Air Conditioning & Heating LLC logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%49+17.2Reliability 15%51+7.7Craft & service 20%79+15.8Value 10%54+5.4Momentum 8%8+0.6Track record 7%46+3.2Accountability 5%86+4.3Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.54SCORE

Island Breeze Air Conditioning & Heating LLC

Better than 57% of HVAC contractors · #29 of 67

5.0★663 Google reviewsGoogle star rating as shown on Google Maps.
4.86★last 12 monthsAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

★★★★★ Wendy · 2 days ago

I cannot list all the positive adjectives for Darrel D and my experience with him. He was patient, thorough, showed pictures with explanations - everything you could ask for with an extensive repair. He is a dog person, so our dog was over the moon as we are with his HVAC service. Truly enjoying the service - so…

Paid $1,800–2,000Reasonable price
★★★★★ Patricia · Edited 2 days ago

Brandon a technician came today. He was exceptional, courteous and very thorough. He checked my unit, did some troubleshooting and was able to replace a needed part quickly and gave me a discount for my membership which was very welcomed. Island Breeze Air Conditioning Is excellent and I look forward to continue…

Paid $1,000+Great priceHVAC system maintenanceHVAC system repairA/C system maintenance
★★★★★ Gary · Edited 2 weeks ago

Island Breeze Air Conditioning and Heating installed a new HVAC system in our home and they did an excellent job. The installers were very professional and provided a thorough clean up after the install. They have been servicing the HVAC system every six months and that service is thorough! Highly recommend!!

Paid $200–400Great priceA/C system maintenance
★★★★★ Sharon · Edited 4 weeks ago

Brandon from Island Breeze Air came out to fix my AC. It’s hard to get five star service. But I believe that’s what he gave. He was friendly, knowledgeable, informative, answered all my questions, diagnosed the problem and fixed it. Highly recomend.

Paid $1,800–2,000Reasonable priceHVAC system repair
★★★★★ Yo · a month ago

Called at 7AM Saturday morning and was out same day at 5PM. Diagnostic and replaced dead capacitor and burnt contact terminal and AC is blowing ice cold once again. Recommend the Peak Protection Program for $240.00 yearly gets two maintenance / cleaning visits and - 20% off all repairs.

Paid $600–800Reasonable priceHVAC system repair
★★★★★ Mark · Edited 2 months ago

Tyler was great. Fast friendly service. Done right the first time, explains everything thoroughly and makes sure that we are happy. I would highly recommend Island Breeze Air Conditioning and Heating.Thank you Tyler!

Paid $1–200Reasonable priceService not listed

vs category

Blue = Island, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (67 reviews)2024-Q2: 5.00★ (55 reviews)2024-Q3: 4.97★ (61 reviews)2024-Q4: 4.95★ (19 reviews)2025-Q1: 5.00★ (20 reviews)2025-Q2: 5.00★ (56 reviews)2025-Q3: 4.96★ (45 reviews)2025-Q4: 5.00★ (12 reviews)2026-Q1: 4.86★ (14 reviews)2026-Q2: 4.54★ (24 reviews)2026-Q3: 5.00★ (42 reviews)2026-Q4: 5.00★ (6 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$680+111% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 39%Reasonable 55%Overpriced 4%Not sure 2%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%49+17.2Reliability 15%51+7.7Craft & service 20%79+15.8Value 10%54+5.4Momentum 8%8+0.6Track record 7%46+3.2Accountability 5%86+4.3Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
49
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
51
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
79
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
54
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
8
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
46
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
86

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+183 / −1
Professionalism
+217 / −2
Responsiveness
+190 / −0
Punctuality
+190 / −0
Value
+160 / −0

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