HVAC CONTRACTORS · PHOENIX, AZ
73SCORE
Promise Heating & Air
Better than 91% of hvac contractors · #6 of 67
5.0★237 Google reviews
5.00★last 12 months
0%1–2★ in 2 yrs (avg 2%)
100%complaints answered
Recent priced reviews
★★★★★ Bill · 3 months ago
Our A/C went out during a recent vacation. When we returned the house was over 100 degrees. Promise fixed it same day! Thank Gentlemen, you have a customer for life!
Paid $1–200Great priceHVAC system repair
★★★★★ Kenyon · 8 months ago
Love the team at Promise! They truly take care of their customers with integrity.
Paid $100–200Great priceHVAC system maintenance
★★★★★ Jonathan · a year ago
Jesus, was very professional and explained in detail what was wrong with my unit. My family appreciates the quick response on short notice. Will be calling on Promise for all of our A/C and heating needs.
Paid $200–300Great priceA/C system repair
vs category
Blue = Promise, grey = hvac contractors average
Rating over time
Price
$154-52% vs typical hvac contractors
Bar = middle half of what customers paid · gold mark = category median.
Great price 73%Reasonable 0%Overpriced 0%Not sure 27%
Score factors
Satisfaction
71
Reliability
78
Craft & service
94
Value
72
Momentum
75
Track record
23
Accountability
51
Praised for
Google highlights · percentile vs peers
Quality
+85 / −1
Professionalism
+105 / −0
Responsiveness
+83 / −0
Punctuality
+84 / −0
Value
+72 / −1