Is Promise Heating & Air any good?
Our verdict: a strong choice — #6 of 67 hvac contractors, better than 91%. Customers single out its craft & service and reliability; track record is where it trails.
Craft & service — better than 94% of peers
Reliability — better than 78% of peers
Momentum — better than 75% of peers
Track record — 23th percentile
Recent priced reviews
Our A/C went out during a recent vacation. When we returned the house was over 100 degrees. Promise fixed it same day! Thank Gentlemen, you have a customer for life!
Love the team at Promise! They truly take care of their customers with integrity.
Jesus, was very professional and explained in detail what was wrong with my unit. My family appreciates the quick response on short notice. Will be calling on Promise for all of our A/C and heating needs.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Promise Heating & Air
Is Promise Heating & Air good?
Yes by most measures: 5.0★ from 237 Google reviews and an Experts Score of 73/100 (grade B), #6 of 67 hvac contractors we track. 0% of reviews in the last two years were 1–2★ (category average 2%).
How much does Promise Heating & Air charge?
Customers reported a typical bill of $154 (middle half $98–$219), 52% below the hvac contractors median of $322.
What do customers hire Promise Heating & Air for?
Mostly a/c system repair (35), hvac system maintenance (28), a/c system maintenance (27), hvac system repair (24).
Does the owner respond to complaints?
The owner replied to 100% of 1–3★ reviews (category: 63%).