HVAC CONTRACTORS · PHOENIX, AZ
Island Breeze Air Conditioning & Heating LLC logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%49+17.2Reliability 15%51+7.7Craft & service 20%79+15.8Value 10%54+5.4Momentum 8%8+0.6Track record 7%46+3.2Accountability 5%86+4.3Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.54SCORE

Island Breeze Air Conditioning & Heating LLC

Better than 57% of HVAC contractors · #29 of 67

5.0★663 Google reviewsGoogle star rating as shown on Google Maps.
4.86★last 12 monthsAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Island Breeze Air Conditioning & Heating LLC for a/c system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.73
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$880
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 57
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 73 Google reviews tagged “A/C system repair” · showing 20

★★★★★ Bob · 2 months ago

Island Breeze is fantastic. We had service every time, the day of. Brandon, our tech is a pleasure to work with!

Reasonable priceA/C system maintenanceA/C system repair
★★★★★ Linda · 3 months ago

The weather has been so hot and humid - the a/c went out and we called Island Breeze - they had thier technician there in a few hours. Issac was fantastic at explaining all the details and had our system up and running I would very highly recommend Island Breeze.

Great priceA/C system repair
★★★★★ Michael · Edited 3 months ago

Island Breeze is amazing, simple as that. I returned home after a few days away and my AC was not working correctly. The house heated up quick. It was after noon when I called. To my delight they were able to.get a tech out to my house same day and solved my issue. The value was awesome, especially for the quick…

Paid $600–800Great priceA/C system repair
★★★★★ Matt · 3 months ago

Darrel was fantastic from start to finish. He was honest, straightforward, and took the time to explain everything in a way that was easy to understand. When an issue came up, he didn't make excuses he owned it, made it right, and went the extra mile to ensure everything was working properly before he left. It's…

HVAC system repairA/C system maintenanceA/C system repair
★★★★★ dcjack12 · 3 months ago

Great company with ethical practices and employees. Austin was great!

Reasonable priceA/C system maintenanceA/C system repair
★★★★★ Edward · Edited 4 months ago

The work was excellent, no issues to report

HVAC system repairA/C system repair+ Quality+ Professionalism
★★★★★ Tom · Edited 4 months ago

Brandon is always a pleasure to deal with. Very professional and friendly. Clearly explains the work to be done and explains everything once it's completed. No pressure sales.

Paid $200–400Reasonable priceHeating system maintenanceA/C system repair+ Responsiveness+ Quality+ Value
★★★★★ Jonathan · 4 months ago

Island Breeze always comes through. I’ve used them on 3 homes now, the most recent being a “summer emergency” - they were able to repair my unit until finally installing my new one all within the same week. Their customer service is amazing - communication is stellar and I’ll keep using them for all my HVAC needs.

Paid $2,000+Great priceA/C system maintenanceA/C system repairInstall AC
★★★★★ james · Edited 4 months ago

The entire experience, from initial contact to work performed, was beyond expectations. Isaac was professional, courteous, and engaging. He arrived at the beginning of the service appointment window! I continue to find Island Breeze, and technicians, a company that I can recommend. Well Done!

Paid $500–600Reasonable priceA/C system maintenanceA/C system repair
★★★★★ Benjamin · Edited 7 months ago

I have been a long time customer of Island Breeze and they never disappoint on any of their services, technicians, price, and they NEVER oversell parts or equipment you don’t need! I just recently had 18 year old unit blow and quickly during the heat wave had a new Trane AC unit installed and cold air in no time.…

Paid $1,000+Great priceA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Wes · Edited 11 months ago

Island Breeze Air Conditioning is very professional and knowledgeable. I have used them for several years and have had excellent work done. They are fair and honest and will treat you right....I highly recommend them

Reasonable priceA/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Chris · Edited 11 months ago

I can’t recommend Darrel and Island Breeze enough. Great service and totally reliable! Awesome company and people.

Paid $1,000+Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Andrea · Edited a year ago

This team has been so amazing. I’ve worked with other companies in the past and they by far are now my go to AC company. They educated us on our system and helped give us further direction to helping maintain and take care of our unit.

HVAC system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Orrin · Edited a year ago

They were prompt and professional. They explained everything they did, Very happy!!

A/C system repairInstall thermostat+ Professionalism
★★★★★ Jonathan · Edited a year ago

Amazing experience. Great and prompt customer service and fair prices. Highly recommend.

A/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Mike · Edited a year ago

Wonderful experience!! Highly recommend!!

HVAC system maintenanceA/C system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Morgan · Edited a year ago

I very much appreciated that the technician was friendly and honest! He was very clear about how our unit operated and was able to provide reassurance that our duct work was in decent condition after previously hearing it was not from another company. I am so thankful to have found this honest company! I also…

HVAC system maintenanceA/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Adam · Edited 2 years ago

Extremely fast response and excellent customer service. Brandon is amazing.

A/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Violet's · Edited 2 years ago

Excellent, trustworthy and professional air-conditioning service. A+ rating all day long...

HVAC system repairHVAC system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Chris · Edited 2 years ago

Island Breeze has me hooked up for the summer! New AC unit flawlessly installed! Can’t say enough about the quality, service, value and professionalism! Thank you Island Breeze!

A/C system repair+ Responsiveness+ Punctuality+ Quality

Show more a/c system repair reviews (53 more) →

vs category

Blue = Island, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (67 reviews)2024-Q2: 5.00★ (55 reviews)2024-Q3: 4.97★ (61 reviews)2024-Q4: 4.95★ (19 reviews)2025-Q1: 5.00★ (20 reviews)2025-Q2: 5.00★ (56 reviews)2025-Q3: 4.96★ (45 reviews)2025-Q4: 5.00★ (12 reviews)2026-Q1: 4.86★ (14 reviews)2026-Q2: 4.54★ (24 reviews)2026-Q3: 5.00★ (42 reviews)2026-Q4: 5.00★ (6 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$680+111% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 39%Reasonable 55%Overpriced 4%Not sure 2%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%49+17.2Reliability 15%51+7.7Craft & service 20%79+15.8Value 10%54+5.4Momentum 8%8+0.6Track record 7%46+3.2Accountability 5%86+4.3Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
49
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
51
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
79
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
54
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
8
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
46
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
86

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+183 / −1
Professionalism
+217 / −2
Responsiveness
+190 / −0
Punctuality
+190 / −0
Value
+160 / −0

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