HVAC CONTRACTORS · PHOENIX, AZ
Island Breeze Air Conditioning & Heating LLC logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%49+17.2Reliability 15%51+7.7Craft & service 20%79+15.8Value 10%54+5.4Momentum 8%8+0.6Track record 7%46+3.2Accountability 5%86+4.3Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.54SCORE

Island Breeze Air Conditioning & Heating LLC

Better than 57% of HVAC contractors · #29 of 67

5.0★663 Google reviewsGoogle star rating as shown on Google Maps.
4.86★last 12 monthsAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Island Breeze Air Conditioning & Heating LLC for HVAC system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.88
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$192–$955
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 60
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 88 Google reviews tagged “HVAC system repair” · showing 20

PatriciaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

Brandon a technician came today. He was exceptional, courteous and very thorough. He checked my unit, did some troubleshooting and was able to replace a needed part quickly and gave me a discount for my membership which was very welcomed. Island Breeze Air Conditioning Is excellent and I look forward to continue…

Paid $1,000+Great priceHVAC system maintenanceHVAC system repairA/C system maintenance
Sharon13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Brandon from Island Breeze Air came out to fix my AC. It’s hard to get five star service. But I believe that’s what he gave. He was friendly, knowledgeable, informative, answered all my questions, diagnosed the problem and fixed it. Highly recomend.

Paid $1,800–2,000Reasonable priceHVAC system repair
KyleLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

What a great company, Brandon Valdez was our HVAC Technician to come help with our AC problems. Super professional, very knowledgeable about AC systems, also fixed a problem that didn't even know was there. I will be referring and using Island Breeze moving forward with any Air Conditioning needs. Thank you…

Great priceHVAC system repairA/C system maintenance
YoLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Called at 7AM Saturday morning and was out same day at 5PM. Diagnostic and replaced dead capacitor and burnt contact terminal and AC is blowing ice cold once again. Recommend the Peak Protection Program for $240.00 yearly gets two maintenance / cleaning visits and - 20% off all repairs.

Paid $600–800Reasonable priceHVAC system repair
Lynn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Good communication, professional and go the extra mile. The owner, Darrel, was the most professional and personable contractor/vendor I’ve ever worked with; he was on time, respectful of me and the property and even gave attention to my dog. Not that he needed to do the latter but it was very nice of him.

Not sureHVAC system repairA/C system maintenance
Patrick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Island Breeze Air Conditioning, and specifically technician Tyler, were fantastic. I had my AC go out while I was away on vacation and they were able to get my parts ordered and system fixed in ~2 days (after another HVAC company told me it would be at least 5-7 days). Thank you Tyler and Island breeze air for such…

HVAC system repair
Jeremy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

It took longer to get an appointment than I would have liked since they didn't have techs available. As a result the AC was out a few days. But once we did get an appointment they were able to quickly diagnose the problem (bad compressor fan - $1,063) and fix it to get the system back up and running. Communication was very good!

Paid $1,000–1,200Reasonable priceHVAC system repair
Pat2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Brandon was very knowledgeable about what the problem was. Diagnosed it quickly and wasted no time fixing the unit.I would highly recommend him to anyone that has a air conditioner problem.

Paid $400–600Reasonable priceHVAC system repair
Janice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great guy! glad to be part of the neighborhood. Will be getting more services from you. I

HVAC system repair
Shelle11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I cannot say enough great things about this company! From the moment we called, everyone was professional, responsive, and genuinely cared about making sure our AC issue was taken care of quickly. A special thank you goes to Brandon Valdez, who went absolutely above and beyond. Brandon was incredibly knowledgeable,…

Paid $1,200–1,400Great priceHVAC system repairA/C system maintenance
Matt3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Darrel was fantastic from start to finish. He was honest, straightforward, and took the time to explain everything in a way that was easy to understand. When an issue came up, he didn't make excuses he owned it, made it right, and went the extra mile to ensure everything was working properly before he left. It's…

HVAC system repairA/C system maintenanceA/C system repair
Colleen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Highly recommended. Very professional. Prompt response. Great work. Honest and ethical.

Not sureHVAC system repairA/C system maintenance
Christopher12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Austin was great. Fast prompt service. I had my unit fail yesterday and island breeze was out here the next morning. AC is working great now. It sucks that repairs cost so much these days but I know the owner personally and he is reputable and fair. I’d recommend island breeze, Austin and all of their techs to help you with your AC issues.

Paid $1,000–1,200Reasonable priceHVAC system repair
Bruce9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This technician knows what he is doing. I was a bit surprised at the cost of a capacitor replacement. Not cheap for a $50 part.

Paid $600–800OverpricedHVAC system repair
Edward9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

The work was excellent, no issues to report

HVAC system repairA/C system repair+ Quality+ Professionalism
AZNicole8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very professional, took the time to explain the process and a fair rate.

Paid $600–800Reasonable priceHVAC system repairA/C system maintenance
Brett7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Darrel was a BLESSING to have at our home today. He is genuine and respectful. Was informative and knowledgeable, fixed our AC unit. He is welcome in our home anytime.

Paid $1,000+Great priceHVAC system repair
Kalie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★

My husband and I reached out to Island Breeze after learning they supported the Phoenix Cat Cafe with a new HVAC system. A tech came out to our historical home in April to investigate an attic that was somehow cooler than the home. The tech found tape on our duct work and after taking the tape off, left us with a…

Paid $900–1,000OverpricedHVAC system repair
Manuel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Brandon was professional, plight quick efficient showed integrity. Trust worthy if i owned a company he would make top dollar for sure

Paid $200–300Great priceHVAC system repair
jaredLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Best deal around town. The techs are always the best.

Paid $1,000+Reasonable priceHVAC system repairHVAC system maintenanceInstall AC

Show more HVAC system repair reviews (68 more) →

vs category

Blue = Island, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (67 reviews)2024-Q2: 5.00★ (55 reviews)2024-Q3: 4.97★ (61 reviews)2024-Q4: 4.95★ (19 reviews)2025-Q1: 5.00★ (20 reviews)2025-Q2: 5.00★ (56 reviews)2025-Q3: 4.96★ (45 reviews)2025-Q4: 5.00★ (12 reviews)2026-Q1: 4.86★ (14 reviews)2026-Q2: 4.54★ (24 reviews)2026-Q3: 5.00★ (42 reviews)2026-Q4: 5.00★ (6 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$680+111% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 39%Reasonable 55%Overpriced 4%Not sure 2%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%49+17.2Reliability 15%51+7.7Craft & service 20%79+15.8Value 10%54+5.4Momentum 8%8+0.6Track record 7%46+3.2Accountability 5%86+4.3Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
49
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
51
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
79
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
54
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
8
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
46
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
86

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+183 / −1
Professionalism
+217 / −2
Responsiveness
+190 / −0
Punctuality
+190 / −0
Value
+160 / −0

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