HVAC CONTRACTORS · PHOENIX, AZ
Island Breeze Air Conditioning & Heating LLC logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%49+17.2Reliability 15%51+7.7Craft & service 20%79+15.8Value 10%54+5.4Momentum 8%8+0.6Track record 7%46+3.2Accountability 5%86+4.3Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.54SCORE

Island Breeze Air Conditioning & Heating LLC

Better than 57% of HVAC contractors · #29 of 67

5.0★663 Google reviewsGoogle star rating as shown on Google Maps.
4.86★last 12 monthsAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Island Breeze Air Conditioning & Heating LLC for heating system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$54–$292
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#36 / 47
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.67%

All 17 Google reviews tagged “Heating system maintenance”

★★★★★ Tom · Edited 4 months ago

Brandon is always a pleasure to deal with. Very professional and friendly. Clearly explains the work to be done and explains everything once it's completed. No pressure sales.

Paid $200–400Reasonable priceHeating system maintenanceA/C system repair+ Responsiveness+ Quality+ Value
★★★ Matthew · 5 months ago

I normally try to give companies the benefit of the doubt and address concerns privately first, but I want other homeowners to understand what they may be signing up for with the Peak Performance Plan at Island Breeze AC & Heating. My experience in September when I joined the Performance Plan for both my home and a…

Paid $200–300OverpricedA/C system maintenanceHeating system maintenance
★★★★★ Wes · Edited 11 months ago

Island Breeze Air Conditioning is very professional and knowledgeable. I have used them for several years and have had excellent work done. They are fair and honest and will treat you right....I highly recommend them

Reasonable priceA/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Mike · Edited a year ago

Wonderful experience!! Highly recommend!!

HVAC system maintenanceA/C system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ George · Edited 3 years ago

Darrel and his Team provide excellent tech service and costumer care. Special thanks to Brandon who performed our services today. He was polite and informative, taking the time to explain his inspection and showed pictures of items tested/reviewed during inspection. This is an attribute to Darrel and the training…

Heating system maintenanceInstall ACHeating system installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Maureen · 3 years ago

This is my second time using Island Breeze. I am very my happy with their service. The rep who came out answered all my questions and even took photos to explain what was going on with my unit. I will definitely use them again. Maureen Yaneck

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Vicky · Edited 3 years ago

I would highly recommend.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Nate · 3 years ago

Great people and a great job!

Heating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Joseph · 4 years ago

As a Real Estate Agent since 2007, I can assure you Island Breeze and it’s owner and operator has your BEST interest. I choose Island Breeze not for the name, but for what they stands for. INTEGRITY and CUSTOMER SERVICE at its best. Give them a call and you will see.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Josh · 4 years ago

Island Breeze is the best air conditioning company in Phoenix. I have been using them for more that 10 years and they always do an excellent job at a great price

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Barbara · Edited 4 years ago

Island Breeze offers excellent services at fair and reasonable prices. Two technicians that I have dealt with are Darrel, the owner and Moe who are both friendly and pleasant but always professional. Both men are very knowledgeable and explain when something needs to be done in terms that I can understand, which…

A/C system maintenanceHeating system maintenanceInstall thermostat+ Responsiveness+ Punctuality+ Quality
★★★★★ Deb · Edited 4 years ago

Trust worthy, described everything that needed done and why. Checking warranty on product needed. I'm very happy and satisfied.

Heating system maintenanceService not listed+ Responsiveness+ Punctuality+ Quality
★★★★★ Karen · Edited 4 years ago

Brandon was very professional and answered all my questions and concerns. He was very knowledgeable with all the information. I highly recommend this company!

Heating system maintenance+ Punctuality+ Professionalism
★★★★★ paul · 4 years ago

Rating only, no written review.

Heating system maintenance+ Punctuality+ Quality+ Professionalism
★★★★★ Mike · 4 years ago

Rating only, no written review.

HVAC duct & vent cleaningHeating system maintenanceHVAC system maintenance
★★★★★ Joseph · Edited 5 years ago

Rating only, no written review.

A/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
★★★★★ sean · 5 years ago

Rating only, no written review.

Heating system maintenance

vs category

Blue = Island, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (67 reviews)2024-Q2: 5.00★ (55 reviews)2024-Q3: 4.97★ (61 reviews)2024-Q4: 4.95★ (19 reviews)2025-Q1: 5.00★ (20 reviews)2025-Q2: 5.00★ (56 reviews)2025-Q3: 4.96★ (45 reviews)2025-Q4: 5.00★ (12 reviews)2026-Q1: 4.86★ (14 reviews)2026-Q2: 4.54★ (24 reviews)2026-Q3: 5.00★ (42 reviews)2026-Q4: 5.00★ (6 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$680+111% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 39%Reasonable 55%Overpriced 4%Not sure 2%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%49+17.2Reliability 15%51+7.7Craft & service 20%79+15.8Value 10%54+5.4Momentum 8%8+0.6Track record 7%46+3.2Accountability 5%86+4.3Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
49
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
51
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
79
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
54
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
8
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
46
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
86

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+183 / −1
Professionalism
+217 / −2
Responsiveness
+190 / −0
Punctuality
+190 / −0
Value
+160 / −0

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