HVAC CONTRACTORS · PHOENIX, AZ
Island Breeze Air Conditioning & Heating LLC logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%49+17.2Reliability 15%51+7.7Craft & service 20%79+15.8Value 10%54+5.4Momentum 8%8+0.6Track record 7%46+3.2Accountability 5%86+4.3Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.54SCORE

Island Breeze Air Conditioning & Heating LLC

Better than 57% of HVAC contractors · #29 of 67

5.0★663 Google reviewsGoogle star rating as shown on Google Maps.
4.86★last 12 monthsAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Island Breeze Air Conditioning & Heating LLC for install AC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.37
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.5k–$3.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Install AC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 59
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 37 Google reviews tagged “Install AC” · showing 20

★★★★★ Jonathan · 4 months ago

Island Breeze always comes through. I’ve used them on 3 homes now, the most recent being a “summer emergency” - they were able to repair my unit until finally installing my new one all within the same week. Their customer service is amazing - communication is stellar and I’ll keep using them for all my HVAC needs.

Paid $2,000+Great priceA/C system maintenanceA/C system repairInstall AC
★★★★★ Benjamin · Edited 7 months ago

I have been a long time customer of Island Breeze and they never disappoint on any of their services, technicians, price, and they NEVER oversell parts or equipment you don’t need! I just recently had 18 year old unit blow and quickly during the heat wave had a new Trane AC unit installed and cold air in no time.…

Paid $1,000+Great priceA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ jared · Edited 7 months ago

Best deal around town. The techs are always the best.

Paid $1,000+Reasonable priceHVAC system repairHVAC system maintenanceInstall AC
★★★★★ Dale · Edited 9 months ago

I enjoyed their "no pressure" discussion and insightful suggestions. Of 3 dealers, theirs was the best combination of price vs equipment features.

Paid $1,000+Reasonable priceHeating system installationInstall thermostatHVAC duct & vent installation
★★★★★ Wes · Edited 11 months ago

Island Breeze Air Conditioning is very professional and knowledgeable. I have used them for several years and have had excellent work done. They are fair and honest and will treat you right....I highly recommend them

Reasonable priceA/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Danielle · a year ago

Excellent service and pricing! Replaced my old unit and it was an extremely smooth process!

Great priceInstall thermostatInstall AC
★★★★★ Karl · a year ago

Island Breeze replaced two roof ac units at our home. Their communication was excellent, and the tech even used FaceTime with me to answer questions and give me visuals on what wasn’t working and what needed to be done. He was extremely patient with me as I asked many questions and left me feeling very confident…

InstallationInstall ACThermostat installation
★★★★★ Chance · a year ago

Highly recommend this company, great communication, friendly and knowledgeable technicians, they stay until the job is done!

Reasonable priceA/C system dismantlementInstallationHeating system installation
★★★★★ Paul · Edited 2 years ago

They are nice people who know what they are doing. Have been using then for a few years. They do very good work efficiently without drama or hype.

HVAC system repairHVAC system maintenanceInstallation+ Responsiveness+ Punctuality+ Quality
★★★★★ Violet's · Edited 2 years ago

Excellent, trustworthy and professional air-conditioning service. A+ rating all day long...

HVAC system repairHVAC system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Joe · Edited 2 years ago

Darrel’s technicians did a great job installing my new AC. They were on time, efficient and professional. Darrel was super knowledgeable about any questions I had during the process. This is the best HVAC company in the valley!

Install ACInstall thermostat
★★★★★ Marty · Edited 3 years ago

John Baca was great. Explained everything. Install today went flawlessly. Highly recommend.

HVAC system repairInstall AC
★★★★★ Gary · Edited 3 years ago

I've been calling on Island Breeze for several years to maintain my Air Conditioners, and I recently hired them to replace/install one that was past its prime. I could not be happier with this company. They are honest, professional, friendly and really know what they are doing. I highly recommend them for all your…

A/C system maintenanceInstall ACInstall thermostat+ Responsiveness+ Punctuality+ Quality
★★★★★ Makenzee · 3 years ago

After my original AC unit gave out in the middle of the summer. Island breeze was able to visit my property quickly to get me an estimate for a new system. Despite the manufacturer being on back order, they were able to get me on the schedule very next day. They had the best price of the 4 quotes I got and am very…

Install AC+ Responsiveness+ Punctuality+ Quality
★★★★★ larrin · 3 years ago

I was dealing with old AC units that made so much noise and wasn’t trusting them heading into this years summer. I gathered multiple quotes and Island breeze was the best price and had great reviews. They were so easy to work with they were able to get to my HVAC within a week. Installed of two units took under 8…

HVAC system repairInstall AC+ Punctuality+ Professionalism+ Value
★★★★★ Esaubro · 3 years ago

What can I say? Excellent service, friendly and proffesional technicians and a company that puts integrity and a fair price first. HIGHLY RECOMEND!

Install ACA/C system repair+ Responsiveness+ Quality+ Professionalism
★★★★★ Emily · 3 years ago

I recommend using Island Breeze for your heating and cooling needs. The staff is responsive and helpful. Brandon was the technician that helped me both times — he is professional and courteous , and he was very communicative. He took the time to listen to my concerns and talk me through the options. The team will…

Install AC+ Responsiveness+ Punctuality+ Quality
★★★★★ Sarah · 3 years ago

I'm soooo happy with the experience of getting a mini split added to my house with this company. I got estimates from several different companies and this was the only one with a sales professional who had a background of installing these and knew what he was talking about. The installers showed up on time and even…

Install AC+ Responsiveness+ Punctuality+ Quality
★★★★★ George · Edited 3 years ago

Darrel and his Team provide excellent tech service and costumer care. Special thanks to Brandon who performed our services today. He was polite and informative, taking the time to explain his inspection and showed pictures of items tested/reviewed during inspection. This is an attribute to Darrel and the training…

Heating system maintenanceInstall ACHeating system installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Josh · 4 years ago

Island Breeze is the best air conditioning company in Phoenix. I have been using them for more that 10 years and they always do an excellent job at a great price

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality

Show more install AC reviews (17 more) →

vs category

Blue = Island, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (67 reviews)2024-Q2: 5.00★ (55 reviews)2024-Q3: 4.97★ (61 reviews)2024-Q4: 4.95★ (19 reviews)2025-Q1: 5.00★ (20 reviews)2025-Q2: 5.00★ (56 reviews)2025-Q3: 4.96★ (45 reviews)2025-Q4: 5.00★ (12 reviews)2026-Q1: 4.86★ (14 reviews)2026-Q2: 4.54★ (24 reviews)2026-Q3: 5.00★ (42 reviews)2026-Q4: 5.00★ (6 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$680+111% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 39%Reasonable 55%Overpriced 4%Not sure 2%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%49+17.2Reliability 15%51+7.7Craft & service 20%79+15.8Value 10%54+5.4Momentum 8%8+0.6Track record 7%46+3.2Accountability 5%86+4.3Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
49
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
51
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
79
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
54
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
8
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
46
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
86

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+183 / −1
Professionalism
+217 / −2
Responsiveness
+190 / −0
Punctuality
+190 / −0
Value
+160 / −0

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