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How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%26+9.1Reliability 15%39+5.9Craft & service 20%37+7.4Value 10%99+9.9Momentum 8%39+3.1Track record 7%86+6Accountability 5%1+0.1Experts Score= 41Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.41Charlotte, NC · 4.9★ (1,941)
RankPosition by Experts Score among all companies we track in this category.#32
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).—
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.2.5%
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Why it scores 41How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%26+9.1Reliability 15%39+5.9Craft & service 20%37+7.4Value 10%99+9.9Momentum 8%39+3.1Track record 7%86+6Accountability 5%1+0.1Experts Score= 41Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Satisfaction26
Reliability39
Craft & service37
Value99
Momentum39
Track record86
Accountability1
