ATTORNEYS · CHARLOTTE, NC
iTicket.law - Powered by Hatley Law Office logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%26+9.1Reliability 15%39+5.9Craft & service 20%37+7.4Value 10%99+9.9Momentum 8%39+3.1Track record 7%86+6Accountability 5%1+0.1Experts Score= 41Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.41SCORE

iTicket.law - Powered by Hatley Law Office

Better than 33% of attorneys · #32 of 48

4.9★1,941 Google reviewsGoogle star rating as shown on Google Maps.
4.83★last 12 monthsAverage stars on reviews from the last 12 months only.
2.5%1–2★ in 2 yrs (avg 1.9%)Share of reviews from the last 24 months that gave 1 or 2 stars.
2%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent reviews

Mariah12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Such a great experience! They made the whole process stress-free and were communicative from beginning to end. I’m really happy with the outcome and highly recommend them if you need help!

Loretta3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

This was an amazing law firm! They handled my case without me ever having to step into court. I am very grateful for all they had done to get my case dismissed! I was extremely anxious to have to deal with this on my own and would HIGHLY recommend attorney Rorie! Hope I will never need them again, but if I do, HIRED!!

MommaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

They make life easier! There is very little you have to do after you upload your documents and pay for the service. After that you are free to go on without worrying about court appearance or your court date. Will definitely use them in the future.

Felix7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Definitely recommend. Always happy with the outcome weve used them 6 times . They are awesome, reliable, and dependable. Helped me out of a few jams. Always get a lawyer. And I ticket law is #1 . Price is good and service I gotta say hands down is amazing.

sylvester6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

This firm was available and handle my case immediately which was comfort and a peace of mind knowing you could trust those you may have to depend on from time to time

AbdulrhmanLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★

Good communication but I will give 2 starts because they promote they take only $120 then ask you to take unnecessary course to pay extra $100 and waste 8 hours on it, in the course registration form they ask if you are iticket.law client.

vs category

Blue = iTicket.law, grey = attorneys average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.87★ (60 reviews)2024-Q2: 4.97★ (36 reviews)2024-Q3: 4.96★ (50 reviews)2024-Q4: 4.88★ (127 reviews)2025-Q1: 4.90★ (110 reviews)2025-Q2: 4.81★ (108 reviews)2025-Q3: 4.91★ (76 reviews)2025-Q4: 4.95★ (75 reviews)2026-Q1: 4.73★ (94 reviews)2026-Q2: 4.86★ (100 reviews)2026-Q3: 4.86★ (59 reviews)2026-Q4: 4.83★ (18 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%26+9.1Reliability 15%39+5.9Craft & service 20%37+7.4Value 10%99+9.9Momentum 8%39+3.1Track record 7%86+6Accountability 5%1+0.1Experts Score= 41Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
26
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
39
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
37
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
99
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
39
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
86
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
1

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+109 / −0
Professionalism
+134 / −1
Responsiveness
+124 / −0
Punctuality
+0 / −0
Value
+111 / −0

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