How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%61+4.3Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREJ&J Appliance Service
Denton, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 5.0★ from 499 Google reviews
Report card
Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired J&J Appliance Service for 8 kinds of job.
J&J Appliance Service for oven repair
Clear ✕All 18 Google reviews tagged “Oven repair”
John the owner is fantastic!! So HONEST, competent, fair and informative. He has repaired every singe one of our appliances.We have been using him for years. He will honestly tell you to replace something if it's not cost effective.He is very reasonable! I cannot recommend him enough!
First of all they actually answered their phone. The dispatcher was friendly and helpful. I was kept informed of when the technician would arrive. The technician was knowledgeable and repaired my stove in a timely manner. I’m VERY PLEASED with “J&J Appliance”!!! They will be my first call when I need an appliance looked at or repaired.
J & J helpe me put my oven back together after I removed the doors for cleaning! Great job!
Just what you want an appointment to be. Quick and smooth. Even the cat locked John.
Was on time and completed the job in a timely manner!
J&J had great customer service and completed the job in a timely manner.
Absolutely fantastic customer service, professionalism and attention to detail when repairing our oven, dishwasher and refrigerator! Highly recommended!...keep up the great work!! Nowel Whitehouse
On time friendly service tech. Repaired oven as discussed and for estimated price. Great job!
This fix was quick, painless, and priced honestly. They attempted deducing the resolution ahead of my appointment, and had the required replacement part on hand. The oven is fairly unique, which probably means it's obscure (small, gas, built into the wall). I assumed that would make this a complicated repair. But…
Cannot tell you how wonderful the service on every dimension truly was. What a delight to work with this wonderful team at J&J. GREAT PEOPLE!!!!!! I can't overemphasize the delight and the pleasure of their craftsmanship. Even provided "therapy" to a head case like me! 😊😊😊😊😊😊😊👏👏👏👏👏👏👏
The man who came was very kind, on time, and wore a mask! Great service
Rating only, no written review.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Dishwasher repair | 47 | $153–$340 |
| Refrigerator/freezer repair | 42 | $196–$536 |
| Washing machine repair | 38 | $132–$365 |
| Dryer repair | 29 | $146–$334 |
| Refrigerator repair | 25 | $209–$379 |
| Washer/dryer repair | 20 | $225–$377 |
| Oven repair | 18 | $221–$506 |
| Microwave repair | 16 | $209–$297 |
