How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%61+4.3Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREJ&J Appliance Service
Denton, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 5.0★ from 499 Google reviews
Report card
Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired J&J Appliance Service for 8 kinds of job.
J&J Appliance Service for refrigerator repair
Clear ✕All 25 Google reviews tagged “Refrigerator repair”
John the owner is fantastic!! So HONEST, competent, fair and informative. He has repaired every singe one of our appliances.We have been using him for years. He will honestly tell you to replace something if it's not cost effective.He is very reasonable! I cannot recommend him enough!
J&J did good work for us! Our fridge was leaking water. John was able to stop by and quickly diagnose the problem with our filter housing. He also recommended replacing the motor, since it was making a loud noise. They quickly sourced the parts and made a follow up appointment. The total time to fix both things took…
J&J Appliance’s Technician was extremely knowledgeable about each of our appliances and was able to repair each of them on a timely basis. Based on our personal experience, we would highly recommend their services.
Just what you want an appointment to be. Quick and smooth. Even the cat locked John.
Amazing service! They fixed 4 of my appliances in one trip. Will definitely use again.
They did a wonderful job. The technician was very nice and explained everything about the repairs. Best service technician that I’ve ever used. I would definitely recommend their service for anyone needing appliances repairs.
Absolutely fantastic customer service, professionalism and attention to detail when repairing our oven, dishwasher and refrigerator! Highly recommended!...keep up the great work!! Nowel Whitehouse
Great service and communication.
Friendly, on time, easily diagnosed issue and explained repair. Will definitely use again.
John was very informative, obviously knows what he's doing, very knowledgeable and professional. In and out service which I like. No I'll be getting back to you type of service which I don't like. I called for an appointment Jennifer, very friendly called me back almost immediately and I got an appointment. Easy Peasey. Haven Manabat
J & J Appliance Service was great. They were professional and courteous. Even the lady I spoke to who helped me set up the appointment was awesome. I will definitely use this company again. Thanks John for fixing my fridge!!
J and J is great. John did a great job and I have already recommended them to neighbors
Issue was diagnosed quickly. Repairman was knowledgeable and friendly. Returned with the necessary parts sooner than anticipated and made the repairs quickly.
John repaired the microwave and replaced the ice maker in less the 1.5 hours. He did a great job. I would use J&J again.
Fixed IceMaker in Refrigerator. On time and professional.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Dishwasher repair | 47 | $153–$340 |
| Refrigerator/freezer repair | 42 | $196–$536 |
| Washing machine repair | 38 | $132–$365 |
| Dryer repair | 29 | $146–$334 |
| Refrigerator repair | 25 | $209–$379 |
| Washer/dryer repair | 20 | $225–$377 |
| Oven repair | 18 | $221–$506 |
| Microwave repair | 16 | $209–$297 |
