How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%61+4.3Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREJ&J Appliance Service
Denton, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 5.0★ from 499 Google reviews
Report card
Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired J&J Appliance Service for 8 kinds of job.
J&J Appliance Service for washer/dryer repair
Clear ✕All 20 Google reviews tagged “Washer/dryer repair”
John the owner is fantastic!! So HONEST, competent, fair and informative. He has repaired every singe one of our appliances.We have been using him for years. He will honestly tell you to replace something if it's not cost effective.He is very reasonable! I cannot recommend him enough!
Without a shadow of a doubt, I recommend!!!J&J appliance is By far, the best Service that I have had come out to fix an appliance, you can definitely tell that Mr. John is Very skilled and very knowledgeable about what he does! J&J appliance is very professional. Customer Service is A1 💯 I would not call any…
Repairman knows his stuff Got in fixed in hardly any time Very polite n nice
Amazing service! They fixed 4 of my appliances in one trip. Will definitely use again.
The company was very nice and professional from the young lady that answered the phone to scheduling the appointment. The service technician called and sent a text 30 before he arrived. He was able to diagnose the issue, took the dryer apart, replace the part and put the dryer back together. There is no sign…
J&J was able to respond in one day due to our urgency. They were on time and extremely professional. They were able to diagnose the problem promptly and efficiently. We used them previously for our Bosch Dishwasher, same thing. Amazing service. I will continue to request J&J for all of my appliance repairs!…
The tech was amazing. He communicated step by step of what he was doing. Very professional.
I highly recommend J&J Appliance Service. Very responsive and knowledgeable.
They make an excellent team. Trustworthy, honest, good advice, extremely organized, competent and efficient. They kept me informed every inch of the way. I was never in doubt about the progress of my repair or when the repairman would arrive. If i could give six stars I would. Thank you J&J.
John is very professional. He shows up on time, provides good communication regarding the repairs needed. Works efficiently and guarantees his work.
Always fast response and awesome service!
They answer the phone, listen to the customer, make the appointment, and then actually show up on time with an intelligent, competent serviceman. We have used them several times and they have never let us down. This is a great local company.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Dishwasher repair | 47 | $153–$340 |
| Refrigerator/freezer repair | 42 | $196–$536 |
| Washing machine repair | 38 | $132–$365 |
| Dryer repair | 29 | $146–$334 |
| Refrigerator repair | 25 | $209–$379 |
| Washer/dryer repair | 20 | $225–$377 |
| Oven repair | 18 | $221–$506 |
| Microwave repair | 16 | $209–$297 |
