Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCOREJ&J Exterminating Hammond
Killian, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #54Position by Experts Score among all companies we track in this category. of 63 cockroach control · 4.8★ from 114 Google reviews
Report card
Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.J&J Exterminating Hammond is better than 87% of cockroach control.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.J&J Exterminating Hammond is better than 82% of cockroach control.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.J&J Exterminating Hammond is better than 99% of cockroach control.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.J&J Exterminating Hammond is better than 100% of cockroach control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.J&J Exterminating Hammond is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.J&J Exterminating Hammond is better than 100% of cockroach control.A
100
Reviews for your job
Customers hired J&J Exterminating Hammond for 8 kinds of job.
J&J Exterminating Hammond for termite inspection
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$93–$181
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 46
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 19 Google reviews tagged “Termite inspection”
Carolyn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Alan arrived at my home and conducted a detailed inspection of my home. He listened carefully to my extermination concerns then made a recommendation for a plan that met my needs. Alan worked diligently with other staff to get me scheduled in a timely manner. He was knowledgeable and professional.
Paid $200+Reasonable priceRodent exterminationTermite inspectionTermite extermination
Kitty9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Alan was personable and professional and was very helpful in explaining the service and cost. J and J also have great reviews
Paid $200+Reasonable priceTermite inspection
Clay4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Paul came out same day! He was very knowledgeable and explained our options and offered a payment plan. Very pleased
Paid $200+Reasonable priceTermite inspection
Misty15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Very quick and easy to schedule an appointment. Barry did a great and thorough inspection on the property for my clients. Highly satisfied!
Great priceTermite inspection
wendy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
My first experience with a termite company and I couldn’t be happier with the experience excellent customer service provided by Alan! Alan was so professional, very knowledgeable and answered my questions before I had to ask them! J & J should be very proud to have such a professional in the Hammond department…
Great priceTermite inspection
Penny4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Fast response .
Termite inspectionTermite extermination+ Responsiveness+ Punctuality+ Professionalism
Albert10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★
I do not like their automatic scheduling system. However, once you are able to speak with someone in the office everything gets resolved and they are usually prompt and responsive to all of my needs.
Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Value
LeonardLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Dependable service at a good price. I highly recommend!
Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
JaeLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Flea & mite exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Professionalism
JudyLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Bug & insect exterminationHome inspectionTermite inspection+ Professionalism
Brenton3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Termite inspectionTermite extermination+ Professionalism
charles1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Home inspectionTermite inspectionTermite extermination+ Punctuality+ Professionalism
Brenda4 years ago★★★★★
Rating only, no written review.
General pest inspectionTermite inspection+ Professionalism
Angela4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Termite inspection+ Quality+ Professionalism
Harold2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Termite inspection+ Punctuality+ Professionalism+ Value
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
General pest inspectionTermite inspection+ Responsiveness+ Punctuality+ Quality
Sandi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Termite inspection+ Responsiveness+ Punctuality+ Quality
PatriciaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Termite inspection
Rose10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Cockroach exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Price
$206+74% vs typical cockroach control
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 56%Reasonable 44%Overpriced 0%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Termite inspection | 19 | $93–$181 |
| General pest inspection | 12 | $56–$139 |
| Termite extermination | 11 | $168–$426 |
| Bug & insect extermination | 10 | $56–$153 |
| Cockroach extermination | 7 | $91–$323 |
| Hornet & wasp extermination | 6 | $111–$371 |
| Rodent extermination | 6 | $81–$323 |
| Spider extermination | 6 | $56–$179 |
