Experts Reviews · Company report
J&K Exteriors logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

J&K Exteriors

Lincoln, NE · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 35 window replacement services · 5.0★ from 170 Google reviews

Report card

Percentile vs other window replacement services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.J&K Exteriors is better than 100% of window replacement services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.J&K Exteriors is better than 99% of window replacement services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.J&K Exteriors is better than 99% of window replacement services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.J&K Exteriors is better than 100% of window replacement services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.J&K Exteriors is better than 100% of window replacement services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.J&K Exteriors is better than —% of window replacement services.–
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Reviews for your job

Customers hired J&K Exteriors for 8 kinds of job.

J&K Exteriors for roof inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$20,000–25,000
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “Roof inspection”

Tricia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I had a great experience with J&K Exteriors! After we had a wind and hail storm roll through our area my neighbor referred me to Chris, one of J&Ks project managers. He was here for me from day one til after the project was finished! He was very personable and easy to work with! He spent a lot of time…

Customer photo from Tricia's review
Paid $45,000–50,000Great priceRoof repair for storm & wind damageGutter installationRoof inspection
Steward5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We are very pleased with the new roof project by J & K Exteriors. From the inspection, quoting to installation we really appreciated their constant communication. Plus the job crew was in/out efficiently & quickly and cleaned up the premises very good. We also appreciated they took pictures before & after to make…

Reasonable priceRoof inspectionRoof installation
Joy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We had the greatest experience with Chad and his crew. From beginning to end he took care of everything! He was great to work with and knew exactly what I needed and expected! He went above and beyond in every way . Definitely pleased

Gutter repairsRoof repair for storm & wind damageRoof inspection
Tom2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

J&K Exteriors was responsive, honest, knowledgeable, trustworthy and reasonably priced. I would highly recommend their services and products to anyone in need of them.

Paid $20,000–25,000Reasonable priceRoof inspectionRoof repairRoof installation
Timothy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

In one day, the crew tore off our old roof from the house and garage and re-roof it even with the rain delay they got it done in one day very professional very polite. At the end of the day when they were done cleaned up the yard you hardly even knew they were here except for the new roof. We would definitely use this company again

Paid $10,000–15,000Great priceRoof repair for storm & wind damageRoof inspectionRoof repair
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Our church, Plymouth Church in Crete, Nebraska chose J & K Exteriors for the following reasons. 1. They did quality work. They were on time and did what they said they would do. 2. Their communication was top notch, which sadly doesn't happen too often. Also, Chad Heusinkvelt was very easy to work with and easy to…

Paid $20,000–25,000Great priceRoof repair for storm & wind damageGutter installationRoof inspection
Ron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

A severe thunderstorm dropped golfball/baseball sized hail in Crete on May 16th, 2026.  The next day began the parade of roofing companies knocking on our door and call after call to give us free estimates.  In the world today, we became concerned about the level of trust from some of these out of state “storm…

Paid $1–5,000Reasonable priceVinyl window installation & replacementGutter installationRoof inspection
Carolyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

As a woman, and not really understanding insurance or construction I left it up to J&K Exteriors (Chad Heusinkvelt) and the hubby to handle the details of what was needed to replace/repair the damage to our home from the hail storm on May 16th 2026 Naturally, my input involved choosing the color of shingles, giving…

Reasonable priceRoof repair for storm & wind damageGutter installationRoof inspection
Patrick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My contactor Erik made this process very easy. Really impressed with the quality of work they do. They go above and beyond to make sure that you are satisfied with every step of the construction process. The clean up is quick and nothing is left behind. I highly recommend J&K Exteriors!

Great priceRoof repair for storm & wind damageGutter installationRoof inspection
Bruce1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Highly recommended Chris Duffek to come to your location and do inspection or repair

Roof inspection
Andee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We noticed a water spot on our ceiling. Kenny from J&K exteriors inspected our roof, determined the source of the leak, and fixed it on the spot. He was prompt and professional. Excellent service!

Roof inspectionRoof damage repair
Amy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our roof developed a leak and we could see moisture coming through the inside ceiling. We contacted J&K late Friday afternoon and by 8:00am the following Monday, our roof leak was assessed and fully fixed! We were in awe and very pleased with their thoroughness, service and expertise. As a former business owner and…

Paid $1–2,000Great priceRoof inspectionRoof repairRoof damage repair
Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chad and Kenny at J and K are super-fantastic, real, talented, and kind guys! They know what they are doing and helped talked to insurance, explained what needed to be done, and worked well with other teams when necessary without egos getting in the way. As a single female, they have my trust and exceeded my…

Great priceGutter repairsRoof repair for storm & wind damageGutter installation
Shawna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fantastic company—reliable, timely, and truly professional. They made the whole experience feel like working with family and friends. Highly recommend!

Great priceGutter repairsRoof repair for storm & wind damageGutter installation
Awink5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I called my friend, Chris Duffek to come out and inspect my roof after a storm. He gave me a fair and honest opinion. I would recommend Chris and J&K for all your roofing and exterior needs.

Roof inspection
Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Highly recommend Chris Duffek. He came out and gave me an honest assessment of my roof.

Roof inspection
PaulLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent communication throughout the process and straightforward pricing and invoicing. They did what they said they'd do and they kept me in the loop the whole time. Definitely recommend!

Gutter installationGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality
JosephLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Great priceGutter repairsRoof repair for storm & wind damageGutter installation

Price

$17k+11% vs typical window replacement services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 35%Overpriced 0%Not sure 5%

Jobs customers hired them for

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