Experts Reviews · Company report
J&K Exteriors logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

J&K Exteriors

Lincoln, NE · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 35 window replacement services · 5.0★ from 170 Google reviews

Report card

Percentile vs other window replacement services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.J&K Exteriors is better than 100% of window replacement services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.J&K Exteriors is better than 99% of window replacement services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.J&K Exteriors is better than 99% of window replacement services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.J&K Exteriors is better than 100% of window replacement services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.J&K Exteriors is better than 100% of window replacement services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.J&K Exteriors is better than —% of window replacement services.–
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Reviews for your job

Customers hired J&K Exteriors for 8 kinds of job.

J&K Exteriors for roof repair for storm & wind damage

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Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$20,000–25,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$2.4k–$18k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof repair for storm & wind damage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Roof repair for storm & wind damage” · showing 20

Tricia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I had a great experience with J&K Exteriors! After we had a wind and hail storm roll through our area my neighbor referred me to Chris, one of J&Ks project managers. He was here for me from day one til after the project was finished! He was very personable and easy to work with! He spent a lot of time…

Customer photo from Tricia's review
Paid $45,000–50,000Great priceRoof repair for storm & wind damageGutter installationRoof inspection
Joy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We had the greatest experience with Chad and his crew. From beginning to end he took care of everything! He was great to work with and knew exactly what I needed and expected! He went above and beyond in every way . Definitely pleased

Gutter repairsRoof repair for storm & wind damageRoof inspection
Connie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We just had our roof replaced due to storm damage. We are very happy with the results. Chad Heusinkvelt does an excellent job keeping us informed on the job. Also they work with our insurance company to make everything easy.

Paid $15,000–20,000Reasonable priceRoof repair for storm & wind damage
Russ1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Excellent performance, great people to work with, recommend you to contact

Paid $20,000–25,000Great priceRoof repair for storm & wind damageGutter installationRoof damage repair
Julie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

JK did and excellent job reroofing our house and installing new gutters. Chad H supervised the project and keep it moving forward and addressed any questions we had.

Paid $20,000–25,000Reasonable priceRoof repair for storm & wind damageGutter installationRoof damage repair
Timothy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

In one day, the crew tore off our old roof from the house and garage and re-roof it even with the rain delay they got it done in one day very professional very polite. At the end of the day when they were done cleaned up the yard you hardly even knew they were here except for the new roof. We would definitely use this company again

Paid $10,000–15,000Great priceRoof repair for storm & wind damageRoof inspectionRoof repair
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Our church, Plymouth Church in Crete, Nebraska chose J & K Exteriors for the following reasons. 1. They did quality work. They were on time and did what they said they would do. 2. Their communication was top notch, which sadly doesn't happen too often. Also, Chad Heusinkvelt was very easy to work with and easy to…

Paid $20,000–25,000Great priceRoof repair for storm & wind damageGutter installationRoof inspection
Carolyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

As a woman, and not really understanding insurance or construction I left it up to J&K Exteriors (Chad Heusinkvelt) and the hubby to handle the details of what was needed to replace/repair the damage to our home from the hail storm on May 16th 2026 Naturally, my input involved choosing the color of shingles, giving…

Reasonable priceRoof repair for storm & wind damageGutter installationRoof inspection
Patrick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My contactor Erik made this process very easy. Really impressed with the quality of work they do. They go above and beyond to make sure that you are satisfied with every step of the construction process. The clean up is quick and nothing is left behind. I highly recommend J&K Exteriors!

Great priceRoof repair for storm & wind damageGutter installationRoof inspection
Beth9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

From the beginning to the end of the entire roofing process Chad made it a quick and easy process which is SO appreciated. Plus was just a really great person to get to know! We were on vacation when the roofing crew came but when we got home it was done, looked great and they cleaned up everything really well. We…

Paid $20,000+Reasonable priceRoof repair for storm & wind damage
Bruce8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great people to work with and did a great job!!

Paid $20,000+Great priceRoof repair for storm & wind damageGutter installation
Jill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Excellent customer service and accommodating scheduling. Results look terrific!

Paid $16,000–18,000Great priceRoof repair for storm & wind damage
Zoraida1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chad was great at explaining the process with insurance and the pre-op before the crew showed up to install our new roof and gutters. He showed us great aerial footage of our roof and surrounding area. We are very happy with our new roof!

Paid $12,000–14,000Reasonable priceGutter repairsRoof repair for storm & wind damage
Jessica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had an great experience working with J&K Exteriors. From start to finish, they made the entire insurance process completely stress-free. What really stood out was their professionalism and communication. They kept us in the loop, but never overwhelmed us with the back-and-forth. It was such a relief not having to…

Paid $2,000–4,000Great priceRoof repair for storm & wind damageRoof installation
Jess1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

J&K Exteriors made the entire insurance process completely stress-free! I can’t say enough good things about J&K Exteriors and how smoothly they handled the insurance side of our home repairs. From the very beginning, they took the lead in working directly with our insurance company, explaining everything clearly,…

Paid $2,000–4,000Great priceRoof repair for storm & wind damageRoof installation
Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chad and Kenny at J and K are super-fantastic, real, talented, and kind guys! They know what they are doing and helped talked to insurance, explained what needed to be done, and worked well with other teams when necessary without egos getting in the way. As a single female, they have my trust and exceeded my…

Great priceGutter repairsRoof repair for storm & wind damageGutter installation
Kara8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

J&K Exteriors went above and beyond our expectations in helping us secure a roof replacement after storm damage. It took over 6 months of back and forth with our homeowners insurance before approval, but Chad and Kenny documented the damages, communicated with the third party inspector and our agent AND kept us…

Reasonable priceGutter repairsRoof repair for storm & wind damageGutter installation
Shawna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fantastic company—reliable, timely, and truly professional. They made the whole experience feel like working with family and friends. Highly recommend!

Great priceGutter repairsRoof repair for storm & wind damageGutter installation
Ashley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Highly recommend!! Easy to work with! Everyone was very knowledgeable and professional.

Great priceRoof repair for storm & wind damage
Lacie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great company very easy to work with and did a great job!! Highly recommend

Roof repair for storm & wind damage+ Responsiveness+ Quality+ Professionalism

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Price

$17k+11% vs typical window replacement services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 35%Overpriced 0%Not sure 5%

Jobs customers hired them for

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