Is Jack the Roofer any good?
Our verdict: mixed — #53 of 70 roofing contractors, better than 24%. Customers single out its momentum and track record; value is where it trails.
Momentum — better than 99% of peers
Track record — better than 72% of peers
Accountability — 26th percentile
Satisfaction — 14th percentile
Value — 9th percentile
Recent priced reviews
this is our first time using Jack the Roofer and was super impressed with the customer service and completed repair
I was very impressed with the whole process of working with Jack the roofer. Jake, the estimator came out and dressed my concerns. The price was fair and they did a fantastic job. Problem solved!
Super easy process, they handled everything with the insurance company and now I have a beautiful new roof.
Service was fast and efficient! We were able to get our roof inspected and corrected within less than a week! They were great with working with us on correcting what we needed. Thank you!!
Jake was BEYOND helpful and understanding in the situation of our roof! We were buying a home and it continued to be delayed. He was so very communicative and helpful!! Big thank you to the crew and completing the metal roof in ONE day!! It looks absolutely fantastic!! Thank you so much again!!
Trusted Jack the Roofer. They took photos of my roof to show the areas in need of repair. Work was done and I am pleased with the service provided.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Jack the Roofer
Is Jack the Roofer good?
Yes by most measures: 4.9★ from 346 Google reviews and an Experts Score of 39/100 (grade D), #53 of 70 roofing contractors we track. 1.1% of reviews in the last two years were 1–2★ (category average 1.5%).
How much does Jack the Roofer charge?
Customers reported a typical bill of $1.7k (middle half $539–$9.7k), 84% below the roofing contractors median of $10k.
What do customers hire Jack the Roofer for?
Mostly roof repair (42), roof installation (33), roof inspection (33), roof repair for storm & wind damage (28).
Does the owner respond to complaints?
The owner replied to 58% of 1–3★ reviews (category: 75%).