How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%90+12.7Replies to reviews 7%89+6.3Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREJackson Hewitt Tax Service
Austin, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 50 tax services · 4.9★ from 310 Google reviews
Report card
Percentile vs other tax services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Jackson Hewitt Tax Service for 2 kinds of job.
Jackson Hewitt Tax Service for income tax return filing
Clear ✕All 26 Google reviews tagged “Income tax return filing”
It was very nice to talk to her she did my taxes was very good and she got me more than I’ve gotten in the past . Thank you very much
Tiana went above and beyond for not just is, but everyone she came in contact with.
a very pleasnt and relaxing experince, the youg lady was very polite and caring, ill definetly continue with your excellent serive and quality attention to detail and help with a seniior citizen god bless your staff
Very friendly staff.
I have been telling everybody about u guys and I will be staying with you guys from now on her block messed me up 2 years ago and I think I needed to get some answers from u guys about my W2
She explained everything that we now understand! Excellent service!
Ben White location the lady was very patient and kind to me and my 18 month old daughter. She keep me informed the entire time we were filing my taxes and let me know what to expect and how long the process would take.
Was a complex tax return made simple with the help of celeste villafranca 10/10 would recommend with getting the most of your refund
Sundok Lee helped me today and she offered great customer service and great tax advice and service
Sundok Lee was very nice and helpful with everything! She made it such an easy process!
A1 customer service
Great experience Tiana was very nice and helped me through it the process
Tiana was fantastic! Quick and easy service! See you next year!
Very helpful and patient
Tiana was Very helpful
Great service, seen on time by Mrs Tiana; she was very professional and helpful and very patient with me. I’ll be coming back here!
Tiana and Lizbeth were amazing
Celeste was quick and awesome and understanding and made filing easy!
took care of us and they did a good job ,just wish filing for 10-99s was cheaper
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Income tax return filing | 26 | — |
| Income tax return preparation | 3 | — |
