How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%87+12.3Replies to reviews 7%84+5.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREJackson Hewitt Tax Service
Denver, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 123 tax preparation services · 4.9★ from 243 Google reviews
Report card
Percentile vs other tax preparation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Jackson Hewitt Tax Service for 2 kinds of job.
Jackson Hewitt Tax Service for income tax return filing
Clear ✕All 44 Google reviews tagged “Income tax return filing”
Thank you Lacrissa for doing my taxes your . You are greatly appreciated. Thank you
She went beyond expectations to get the best out come .Very pleased thank you...
The young lady working with me was very knowledgeable, patient, and helpful.
Samantha has always helped me and my son out with our taxes and she does an amazing job! Been coming here for over 3 years and she’s always on top of it very kind sweet and great personality she def knows what she is doing!
Samantha was great!! Appreciate her
Super friendly and very proficient
Samantha was kind and very helpful! Everything was thorougly explained!
It was convenient to drop off, my agent was efficient and Ms Licricia, was super kind, personable, and professional. The entire staff was a help and a delight. My experience was great last year and this year.
Samantha was extremely helpful and thorough! She is very personable and made the whole process very easy. I will use her next year!
Outstanding customer service. Very helpful tips to use for the years coming. Very quick at her job all around amazing to work with
Lacrisia has done my taxes for years now, she’s good people! I always know my stuff’s done right and gets back to me ASAP. I won’t go to other locations because her and Samantha are so helpful & just a joy to be around!
Always excellent
Miss lacrisia was really kind and explained all the steps very clearly then even went the extra mile helping me with my id stuff . She was amazing and kind definitely coming back
Samanthantha was wonderful, she explained everything clearly and she was so friendly. This was my first time coming to Jackson Hewitt and will return next year to Ms Samantha wonderful experience 💖 ❤️ Thank you so much
Samantha was the best ever
Awesome
Samantha was kind and welcoming! She explained everything thoroughly and made this process so easy! Me and my husband will be coming back to file taxes again next year with this company!
Great service :)
Samantha is wonderful !!! Have been coming for years and wouldn’t think of going anywhere else!!!!
Samantha was very thorough and professional. The environment was so friendly and they made tax time a good time.
LaCrisia was fantastic and thorough in making sure my paperwork was properly filed! Lovely ladies working here, would highly recommend them both
Samantha with Jackson Hewitt was amazing! Super professional and friendly
My experience is always the best! I have been going to Jackson Hewitt for 10+ plus years. Samantha is the most amazing person you can meet. She definitely brings me back. I look forward to filing my taxes each year just to be able to see her and her smile. She is very knowledgeable. I love that she has seen my kids…
Wonderful experience as always. Samantha has a Great personality, Love making this visit a yearly trip. 10 Stars for her..
Always helpful, extremely knowledgeable and always my place to come get my taxes done!
Samantha is great ! If I can give her 10 stars I would if your looking for a friendly , a person that goes above and beyond go holla at Samantha over at the location on illiff
I thank Samantha for helping me for many years! Always so patient! I appreciate her professionalism very much!
I am so thankful to have been serviced by Ms. Howard. She is beyond thorough with making sure your taxes are done correctly and her customer service is impeccable. I will be returning next year because I feel safe with her as my tax advisor.
She was very professional and helped me out a lot for my first time Samantha
Samantha Santee was truly thorough and amazing Made my experience painless and memorable.
I have been going to ms Samantha for years never a dull moment always smiling and she get the job done more then 5 stars she rock and good at what she do
My preparer was great!!! She was friendly, down to earth and efficient. She laid it out in easy to understand English and made the whole process amazing.
LaCrista was amazing. I had a lot to go through and fix. She was a wonderful resources and someone you could easily talk to and relate with. I will definitely be going back!!
As we walked into this jackson hewitt, we noticed that the location was clean, they were not busy at all. The tax agent Samantha Santee was quick to greet and welcome us in. The customer service was top shelf and very friendly. We were in and out in no time. The tax agent was also professional and knowledgeable…
Samantha was so nice and very helpful
Mrs. Samantha is a very nice tax person and I really like her and she always gonna be my tax person. She does a good job and I give her a A-plus on her work.
Lacrisia was very friendly, helped me get the most out of my refund, made the whole process smooth.
I've been going to Samantha for years and she out does her job every time I see her. I just love her she's the reason I keep coming back.
Amazing
Samantha is an amazing person to have as someone who does your taxes my favorite
I’ve been filing with JH since 2016, and I don’t trust anyone else. Samantha, my tax pro, was incredibly kind and helpful—she made the whole process effortless for me.
Very professional and awesome service
Rating only, no written review.
Rating only, no written review.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Income tax return filing | 44 | — |
| Income tax return preparation | 8 | — |
