Experts Reviews · Company report
Jackson Plumbing Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%90+12.7Replies to reviews 7%84+5.9Craft & service penalty91−0.9Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Jackson Plumbing Inc.

Erie, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 10 sink installation services · 4.9★ from 865 Google reviews

Report card

Percentile vs other sink installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jackson Plumbing Inc. is better than 94% of sink installation services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jackson Plumbing Inc. is better than 93% of sink installation services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jackson Plumbing Inc. is better than 91% of sink installation services.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jackson Plumbing Inc. is better than 90% of sink installation services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jackson Plumbing Inc. is better than 100% of sink installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Jackson Plumbing Inc. is better than 84% of sink installation services.A
84

Reviews for your job

Customers hired Jackson Plumbing Inc. for 8 kinds of job.

Jackson Plumbing Inc. for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.70
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$148–$353
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 70 Google reviews tagged “Drain cleaning” · showing 20

Tracey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Jackson Plumbing did a great job. My kitchen sink was clogged. We tried everything before calling Jackson. They showed up on time and went to work. It took very little time for them to solve my problem. The men were very professional and friendly. They explained what cause the clog and how to prevent it from…

Drain cleaning
Keith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Fast service, professional, affordable, absolutely knew how to tackle my drain issues. I will using them in future if I even need a plumber again.

Great priceDrain cleaning
Andrea3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Very polite guys and took their time explaining everything that they were doing, we definitely will be using Jackson Plumbing again. Thank you Andrea Ely

Paid $200–400Reasonable priceDrain cleaningPlumbing pipe repair
bob4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Have not received bill, as of yet. However, repair man was prompt, friendly, respectful of our property, and open to discussion of his task. He also left a clean job site, and said to call as needed.

Not sureDrain cleaning
Pitstoppat1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

On time- efficient, great service!

Paid $1–200Great priceDrain cleaning
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Nice job, professional and knowledgeable

Paid $200–400Reasonable priceDrain cleaning
Barbara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great job. Very courteous and fast service.

Paid $200–400Great priceDrain cleaningPlumbing pipe repairFaucet installation
William8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Fast and complete. Even took time to answer all my many questions. What's not to like?

Paid $200–400Reasonable priceWater heater installationDrain cleaningToilet installation
Darlene8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

A++++++. Applause! So professional AND SO NICE! That matters big time. Give them a call!!!

Great priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
Pauline10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Came in the time frame given finished the job on a reasonable time. Very nice technician.

Paid $200–300Reasonable priceDrain cleaning
Ron4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Seth was prompt, fast, knowledgeable and got the job done.

Paid $1–200Reasonable priceDrain cleaning
KevinLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very prompt service and scheduling to meet an important request. Communication was excellent from start to finish and all the problems were solved.

Paid $400–600Toilet repairDrain cleaning
Shaun1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Fantastic work. Diagnosed the problem and solved it in record time. We’ve had Jackson Plumbing for all of our issues since we bought our 1931 home seven years ago. We trust no one else.

Great priceDrain cleaningPlumbing pipe repair
Jean4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

We have been customers of Jackson Plumbing since early 1980s and have been completely satisfied and we would not have anyone else. They are prompt ,courteous, and do the job right!

Drain cleaning
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

He was quick, helpful and friendly!

Paid $1–200Reasonable priceDrain cleaning
Debbie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Everything went well and very appreciative. Within 25 minutes drain was unclogged and they were gone. Got a little education along the way to help in the future. Thank you. This is third time toilet needed a plumber. Said toilet might not be getting pressure it needs so new toilet might be necessary. Appreciate plumbers advice and service.

Paid $100–200Reasonable priceToilet repairDrain cleaning
Maria6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I can always count on Jackson Plumbing to get the job done quickly and right. Very happy with them again

Paid $200–300Reasonable priceDrain cleaningPlumbing pipe repair
Steven7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Replaced drain lever tub assembly and removed hair ball blockage from J trap

Drain cleaningShower repair
KassiLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

We have used Jackson Plumbing for a couple of different jobs and they have never disappointed us. Same day service and easy to work with. We will continue to use them for future plumbing work.

Paid $100–200Reasonable priceDrain cleaningService not listed
rosalind5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Ryan was very nice and polite and on time. He completed the job perfectly and was respectful of me and my home. I will definitely use Jackson’s for any future plumbing issues that I have.

Paid $100–200Not sureDrain cleaning

Show more drain cleaning reviews (50 more) →

Price

$295-16% vs typical sink installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 69%Overpriced 1%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair100$227–$880
Toilet repair81$209–$383
Drain cleaning70$148–$353
Plumbing leak detection58$114–$308
Water heater installation57$1.3k–$2.1k
Faucet repair49$145–$322
Faucet installation48$276–$611
Sump pump repair20$248–$921

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