Experts Reviews · Company report
Jackson Plumbing Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%90+12.7Replies to reviews 7%84+5.9Craft & service penalty91−0.9Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Jackson Plumbing Inc.

Erie, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 10 sink installation services · 4.9★ from 865 Google reviews

Report card

Percentile vs other sink installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jackson Plumbing Inc. is better than 94% of sink installation services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jackson Plumbing Inc. is better than 93% of sink installation services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jackson Plumbing Inc. is better than 91% of sink installation services.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jackson Plumbing Inc. is better than 90% of sink installation services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jackson Plumbing Inc. is better than 100% of sink installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Jackson Plumbing Inc. is better than 84% of sink installation services.A
84

Reviews for your job

Customers hired Jackson Plumbing Inc. for 8 kinds of job.

Jackson Plumbing Inc. for faucet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.48
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$300–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$276–$611
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 48 Google reviews tagged “Faucet installation”

Donald2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Everything went great. Ryan listened to what I wanted to do and in no time he was finished. Gave me information on what I needed to do in the future for a possible job. I will continue to give you my business for any plumbing issues that I have.

Reasonable pricePlumbing pipe repairFaucet installation
Dorothy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Ms Karen that answers the phone and schedules the appointment is very kind and accommodating. I’ve had 2 workers, one named Ryan the other JR all i can say about these two is OMG .. they are knowledgeable, kind, explains things and i’m always full of questions that they take the time to explain ..if I could give…

Paid $2,000+Reasonable pricePlumbing leak detectionFaucet installationShower repair
White4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★

Very nice and knowledgeable on checking out the problem. The Installation looks good, we bought the faucet and hired Jackson Plumbing to install only. I thought it was a little bit higher than what I thought. But I know we couldn't have installed it ourselves.

Paid $200–400OverpricedFaucet installation
Tsrif4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

10-06-2026 Service Date: This plumber who serviced my home today was very, very good. He performed the work as per our agreed upon Estimate to replace our old leaky outdoor spigots and install shut-off valves for them so they don't freeze in the winter. His explanations of the work he performed were excellent. All…

Paid $400–600Reasonable pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
Sue3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great awesome clean job well done. Would recommend Jackson Plumbing for any job.

Plumbing leak detectionFaucet installationShower repair
GaryLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ryan did a great job and explained really well on what needed done and even what didn't need done. Even saved me some on the bill for what didn't need done originally stated. Jackson plumbing did do a previous plumbing job for me and was reasonable in price and was done quickly. So,I kept them in mind for this job…

Paid $600–800Reasonable priceFaucet installation
Barbara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great job. Very courteous and fast service.

Paid $200–400Great priceDrain cleaningPlumbing pipe repairFaucet installation
William8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Fast and complete. Even took time to answer all my many questions. What's not to like?

Paid $200–400Reasonable priceWater heater installationDrain cleaningToilet installation
Tony4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great job by Andres !

Faucet installation
Darlene8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

A++++++. Applause! So professional AND SO NICE! That matters big time. Give them a call!!!

Great priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
Linda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Andres is a great young man. Third time he has been here & he does a great job. Jackson Plumbing is so easy to deal with.

Paid $200–400Reasonable pricePlumbing pipe repairFaucet installation
Dawna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Easy scheduling. Flexible for change in my time plan Crew arrived on time and stayed longer than expected to complete the work. -Apprentice, supervised by an experienced tech, did the work to learn the "fine points" of the trade. I support mentoring and educating learners, So this was OK. Two pieces of work:…

Paid $400–600Reasonable priceFaucet repairFaucet installationService not listed
Diane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great experience with Jackson Plumbing! First, Seth came, diagnosed the issue, and explained what needed to be done. Then, JR came and installed the new tub/shower fixtures. Everyone was very friendly and professional, and service was scheduled promptly. Would highly recommend!

Paid $800–1,000Not surePlumbing leak detectionFaucet installation
MATT2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

great service , arrived on time, completed all repairs, cleaned up prior to leaving , very professional and friendly

Paid $300–400Great priceToilet repairPlumbing pipe repairFaucet repair
Darlene5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

New faucet in bathroom sink. Our bathroom Is very small and it’s a pedestal sink, so not much room to work. To top it off, the shut-off was corroded and not usable so water had to be shut off at the main. Ryan replaced the corroded parts, installed the new faucet efficiently and quickly, and is always cheerful. We strongly recommend Jackson Plumbing!

Customer photo from Darlene's review
Paid $300–400Great priceFaucet installation
Daniel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great job! Rerouted toilet plumbing from wall mounted toilet to floor and replaced shower hardware. Very clean job. Picked up and cleaned everything. The job looks great. I highly recommend them.

Paid $1,000+Great priceToilet installationFaucet installation
RonLocal Guide · 85 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Chris and RJ? Both did a great job and were very customer svc oriented. Got a great price and prompt service. Very happy!

Paid $400–500Great pricePlumbing pipe repairOutdoor plumbing system repairFaucet installation
Karen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I have always used Jackson Plumbing because they are professional and respectful. Seth and Chris are very knowledgeable and they take the time to explain the job process.

Great priceToilet installationFaucet installation
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★

Jackson didn’t have a similar single hole faucet after taking out our existing unit. Andres reinstalled the old unit and I contacted Delta. They sent a new replacement faucet at no charge and Jackson was contacted to install the new faucet. Andres showed up with a helper this time and they removed old unit and…

Paid $300–400OverpricedFaucet installation
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★

Andres was very nice and knowledgeable. He explained to me what he was going to do and gave me recommendations. Would have been 5 stars but he left boot prints on our white tile floor

Paid $500–600Reasonable pricePlumbing pipe repairFaucet repairFaucet installation
MatthewLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Chris S. arrived on time as scheduled and promptly got to work. He was not only knowledgeable and very efficient, but also amiable and good-natured. He completed all the necessary repairs and adjustments with exceptional precision and speed! I highly recommend Jackson Plumbing for their outstanding service and…

Paid $200–300Reasonable pricePlumbing pipe repairFaucet repairFaucet installation
Richard4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very friendly did a great job looks great!! Will call in the future with anything else that comes up

Faucet installation
Katie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Jackson Plumbing has been amazing to work with for our personal home as well as my clients. Recommend them every time!

Plumbing leak detectionPlumbing pipe repairFaucet repair
Eric1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We’ve had a great experience working with Jackson’s Plumbing. They came in to fix work that was done incorrectly by a previous contractor, and from the start, they were extremely professional and helpful. They took the time to identify the issues and correct them the right way. Their attention to detail and…

Reasonable priceToilet installationFaucet installationService not listed
Robin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Called for service in the morning, tech showed up by noon and finished in about a half hour!!! Excellent service!!!!

Paid $300–400OverpricedFaucet installation
JeremyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Got a text that they were on their way and they showed up on time. Chris came in and had me walk him through my issue and explained his plan to tackle it. Completed the work, put things back where they belonged even though some were out of place before he arrived, and had me check over the work before he wrote up…

Paid $200–300Reasonable pricePlumbing pipe repairFaucet repairFaucet installation
Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

This is the absolute best plumbing company I have ever dealt with. Second time they have been to my home to do repairs. Always honest, pricing comes in lower than initial quotes, and only doing the repairs that are absolutely necessary. I never have to question anything nor need to because they always take the time…

Paid $700–800Reasonable priceFaucet installationShower repairService not listed
kathleen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Chris from Jackson Plumbing was stellar. He thoroughly explained everything when he was evaluating the work which needed to be done. He also did outstanding work on the actual plumbing job which he completed. I highly recommend Jackson Plumbing!

Paid $900–1,000Great pricePlumbing leak detectionPlumbing pipe repairFaucet installation
Jack2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Prompt and courteous! Great service!

Not sureFaucet installation
Matt4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I had a new kitchen faucet installed by Chris. He is very efficient and knowledgeable. I would recommend Jackson Plumbing to anyone . Reasonable prices also.

Paid $200–300Reasonable priceFaucet installation
Pat4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

The email was great. The repair person showed up on time. The repair person was very polite and explained what needed to be fixed and what might not be able to be fixed at this time but was able to fix everything was very good at explaining the bill and very nice breakdown overall a very nice experience. I had a…

Paid $300–400Reasonable pricePlumbing leak detectionFaucet repairOutdoor plumbing system repair
Paula3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Chris S was SO EASY to work with!!! Also very pleasant, polite, and respectful to me and my property. There were a few small extras that were needed, which he was happy to do, and was prepared with everything on hand. The office staff was also exceptional and communicated wiith reminders and updates. Best…

Reasonable priceToilet repairFaucet installation
Dale5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We were so impressed with Chris S. He is extremely professional, knowledgeable, neat and a genuinely nice guy! We are very thankful for Jackson Plumbing Inc. and Chris's services today.

Paid $300–400Great priceFaucet installationService not listed
kim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was so very pleased with your prompt response. You were able to do my repairs the same day that I called.

Paid $500–600Reasonable priceToilet repairFaucet installation
ShawnLocal Guide · 144 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had three separate plumbing jobs completed, and each one was handled quickly, professionally, and with great care. The team was very friendly and upfront about the cost and the work required — no surprises. Everything was finished on time, and the quality of the work was excellent. I’ll definitely be using their…

Paid $800–900Great priceToilet repairPlumbing leak detectionFaucet installation
Dennis8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chris installed bathroom faucet. Great job ! Courteous and expert job. Satisfied!

Paid $300–400Reasonable priceFaucet installation
DianeLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chris was very knowledgeable and did a great job!

Paid $200–300Reasonable priceFaucet installation
JackLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Contacted Jackson Plumbing about having a toilet plumbed and installed in the basement of our home. We can't say enough about the fantastic job they have done. Both getting us a quote and getting it installed in a timely manner. We will definitely be using them again for any of our future needs. Very polite, honest, and trustworthy.

Not sureFaucet installation
Dee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I couldn’t be more pleased. The guys were right on time, courteous, professional, and knowledgeable. They explained their work, and cleaned up when finished. Thank you Chris and Konnor! I can always rely on Jackson Plumbing.👍🏻👍🏻

Paid $200–300Great priceFaucet installationService not listed
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chris was very prompt and explained things as he went along with the installation of our new sink and vanity. He also showed me the problem with our upstairs sink and fixed that problem.

Paid $400–500Reasonable priceFaucet repairFaucet installation
Karen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Prompt, professional and very polite and helpful staff from Jackson Plumbing did work at my home. I highly recommend them for any needs you might have.

Great priceFaucet repairFaucet installation
Ken2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Technician was knowledgeable and an all around great guy. Fixed everything we asked and checked to make sure everything worked.

Reasonable priceFaucet installationPlumbing leak repair
DaveLocal Guide · 82 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Anyone needing plumbing work done this is the go to company! The two tech's (Ryan and Seth) did a GREAT JOB!! professional, courteous,and knowledgeable at their craft! HIGHLY RECOMMEND JACKSON PLUMBING! Thank you again for a great job👍👍👍

Faucet installationPlumbing pipe repair+ Quality+ Professionalism+ Value
ScottLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We recently had Jackson Plumbing remodel the main bathroom in our house. The entire process from original bid to finished project was painless. The quality of work and materials is excellent. The crew that did the work consisted of Ryan and Josh. Both were extremely professional and polite. We have hired…

Faucet installationShower installationToilet installation+ Responsiveness+ Punctuality+ Quality
Vince1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We have used Jackson Plumbing for various jobs for about 25 years. The jobs ranged from complete bathroom update to resinking a toilet. The last job was performed by Seth Jackson and we couldn't be happier to see another generation taking the reins. We have always been happy with the work and would absolutely recommend JP.

Faucet installationShower installationToilet installation+ Responsiveness+ Punctuality+ Quality
MelanieEdited 2 months ago★★★★★

Rating only, no written review.

Reasonable priceFaucet installation
PaulineEdited 4 months ago★★★★★

Rating only, no written review.

Faucet installation
Judy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $500–600Reasonable priceDrain cleaningFaucet installationService not listed

Price

$295-16% vs typical sink installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 69%Overpriced 1%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair100$227–$880
Toilet repair81$209–$383
Drain cleaning70$148–$353
Plumbing leak detection58$114–$308
Water heater installation57$1.3k–$2.1k
Faucet repair49$145–$322
Faucet installation48$276–$611
Sump pump repair20$248–$921

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