Experts Reviews · Company report
Jackson Plumbing Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%90+12.7Replies to reviews 7%84+5.9Craft & service penalty91−0.9Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Jackson Plumbing Inc.

Erie, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 10 sink installation services · 4.9★ from 865 Google reviews

Report card

Percentile vs other sink installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jackson Plumbing Inc. is better than 94% of sink installation services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jackson Plumbing Inc. is better than 93% of sink installation services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jackson Plumbing Inc. is better than 91% of sink installation services.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jackson Plumbing Inc. is better than 90% of sink installation services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jackson Plumbing Inc. is better than 100% of sink installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Jackson Plumbing Inc. is better than 84% of sink installation services.A
84

Reviews for your job

Customers hired Jackson Plumbing Inc. for 8 kinds of job.

Jackson Plumbing Inc. for faucet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.49
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$145–$322
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 49 Google reviews tagged “Faucet repair”

Dave2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jackson Plumbing is fantastic. The communication is impeccable from beginning to end. Chris did a great job fixing our leaky bathtub faucet. I would highly recommend Jackson Plumbing to anyone!

Paid $200–400Reasonable priceFaucet repair
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Good knowledgeable service. Respect and cleanliness for our carpets. Definitely the plumbers to call.

Faucet repair
Brett2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ryan was great. Answered all of my questions and fixed the leak quickly. Well done and thank you

Plumbing pipe repairFaucet repair
larry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Very satisfied with the Jackson Plumbing employee! Yes very much so.

Paid $200–400Reasonable priceToilet repairFaucet repair
Darlene8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

A++++++. Applause! So professional AND SO NICE! That matters big time. Give them a call!!!

Great priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
Donald2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

they are excellcentpeople

Paid $200–400Great pricePlumbing leak detectionPlumbing pipe repairFaucet repair
Claudia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Ryan was here promptly and quickly installed the new toilet. Then he commented on its features which we greatly appreciated.

Toilet repairFaucet repair
Dawna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Easy scheduling. Flexible for change in my time plan Crew arrived on time and stayed longer than expected to complete the work. -Apprentice, supervised by an experienced tech, did the work to learn the "fine points" of the trade. I support mentoring and educating learners, So this was OK. Two pieces of work:…

Paid $400–600Reasonable priceFaucet repairFaucet installationService not listed
Jennifer14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ryan and his helper were amazing..Very friendly and explained everything..Quick to get here..Definitely would recommend..

Paid $200–400Reasonable priceFaucet repair
Aaron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Fast. Friendly. Reasonably priced.

Reasonable priceFaucet repair
James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very knowledgeable and polite technician.

Paid $1–200Reasonable priceFaucet repair
MATT2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

great service , arrived on time, completed all repairs, cleaned up prior to leaving , very professional and friendly

Paid $300–400Great priceToilet repairPlumbing pipe repairFaucet repair
Sheeple6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Jackson plumbing always does a great job. Fair prices and pleasant workers

Reasonable pricePlumbing pipe repairFaucet repair
Dave5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Quick and professional

Faucet repair
Sharon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Great response and service. The pluming tech was efficient, knowledgeable and pleasant to work with.

Paid $400–500Plumbing pipe repairFaucet repair
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★

Andres was very nice and knowledgeable. He explained to me what he was going to do and gave me recommendations. Would have been 5 stars but he left boot prints on our white tile floor

Paid $500–600Reasonable pricePlumbing pipe repairFaucet repairFaucet installation
Sharon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

In my experience they've always been swift and helpful.

Faucet repair
Todd1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The men came in on time ,did the job in a timely manner, were very professional..

Paid $200–300Not sureFaucet repair
MatthewLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Chris S. arrived on time as scheduled and promptly got to work. He was not only knowledgeable and very efficient, but also amiable and good-natured. He completed all the necessary repairs and adjustments with exceptional precision and speed! I highly recommend Jackson Plumbing for their outstanding service and…

Paid $200–300Reasonable pricePlumbing pipe repairFaucet repairFaucet installation
Katie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Jackson Plumbing has been amazing to work with for our personal home as well as my clients. Recommend them every time!

Plumbing leak detectionPlumbing pipe repairFaucet repair
JeremyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Got a text that they were on their way and they showed up on time. Chris came in and had me walk him through my issue and explained his plan to tackle it. Completed the work, put things back where they belonged even though some were out of place before he arrived, and had me check over the work before he wrote up…

Paid $200–300Reasonable pricePlumbing pipe repairFaucet repairFaucet installation
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Chris did a wonderful job and he was a joy to watch.

Paid $500–600Reasonable pricePlumbing pipe repairFaucet repair
Jeff4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Jackson Plumbing did a great job at a reasonable price. Highly recommend their services.

Faucet repair
Pat4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

The email was great. The repair person showed up on time. The repair person was very polite and explained what needed to be fixed and what might not be able to be fixed at this time but was able to fix everything was very good at explaining the bill and very nice breakdown overall a very nice experience. I had a…

Paid $300–400Reasonable pricePlumbing leak detectionFaucet repairOutdoor plumbing system repair
DebbieLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

They responded to my call quickly and took care of the situation quickly.

Paid $500–600Not sureFaucet repair
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The Jackson employee arrived on time, checked what needed to be done, and got to work. He was friendly, competent and professional. He replaced my disposal and a bathroom faucet. Great service.

Reasonable priceFaucet repairService not listed
Ted11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

We had a leaky shower faucet that needed repaired. We are grateful that Jackson came to our assistance within a few hours after our call and took care of the issue. Ryan and Connor took the time to answer all of our questions and made certain that the project was completed to our satisfaction.Thank you so much!

Not sureFaucet repair
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always on time. No need for a call back after service is completed. Timely, courteous, and customer friendly.

Toilet repairDrain cleaningFaucet repair
Carolyn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

JR was very knowledgeable and he was very polite.

Paid $100–200Faucet repair
Dennis10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Awesome as always they show up and get it done

Paid $200–300Reasonable priceFaucet repair
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chris was very prompt and explained things as he went along with the installation of our new sink and vanity. He also showed me the problem with our upstairs sink and fixed that problem.

Paid $400–500Reasonable priceFaucet repairFaucet installation
Mike3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They were early to arrive. Work was done quickly and efficiently. Minimal disruption from the work being done. The plumbers were friendly and knowledgeable.

Great priceFaucet repairService not listed
Karen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Prompt, professional and very polite and helpful staff from Jackson Plumbing did work at my home. I highly recommend them for any needs you might have.

Great priceFaucet repairFaucet installation
RonLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Matt was outstanding! Very thorough and explained everything very well. I highly recommend.

Faucet repair+ Responsiveness+ Punctuality+ Quality
Theresa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Matt and Seth were both very professional, prompt and quick with completing the jobs! They both explained the procedures that would remedy my situations. They were both understanding and very helpful. I would highly recommend this company for any of your plumbing needs!

Faucet repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Professionalism
Terri5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service and professional employees! Have used their services for a number of issues and they always show up on time Thanks guys!

Faucet repair+ Punctuality+ Professionalism
Helena month ago★★★★★

Rating only, no written review.

Paid $200–400Reasonable priceToilet repairDrain cleaningFaucet repair
Kathleen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Paid $200–400Reasonable priceFaucet repairService not listed
Chuck2 months ago★★★★★

Rating only, no written review.

Paid $200–400Reasonable priceToilet repairFaucet repair
Jill3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $200–400Great pricePlumbing leak detectionFaucet repair
Virginia2 months ago★★★★★

Rating only, no written review.

Paid $200–400Reasonable priceFaucet repair
Stephen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Paid $200–400Reasonable priceFaucet repair
Mel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Rating only, no written review.

Paid $200–400Reasonable priceFaucet repair
Linda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Rating only, no written review.

Paid $200–400Reasonable pricePlumbing leak detectionFaucet repairOutdoor plumbing system repair
Molly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Reasonable priceToilet repairFaucet repairOutdoor plumbing system repair
MikeEdited a year ago★★★★★

Rating only, no written review.

Paid $200–300Reasonable priceFaucet repair
Brenda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $1–100Reasonable priceFaucet repair
Joshua7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Faucet repair+ Punctuality+ Quality+ Professionalism
AnnLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★

Rating only, no written review.

Faucet repair+ Responsiveness+ Punctuality+ Professionalism

Price

$295-16% vs typical sink installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 69%Overpriced 1%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair100$227–$880
Toilet repair81$209–$383
Drain cleaning70$148–$353
Plumbing leak detection58$114–$308
Water heater installation57$1.3k–$2.1k
Faucet repair49$145–$322
Faucet installation48$276–$611
Sump pump repair20$248–$921

Compare with