Experts Reviews · Company report
Jackson Plumbing Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%90+12.7Replies to reviews 7%84+5.9Craft & service penalty91−0.9Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Jackson Plumbing Inc.

Erie, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 10 sink installation services · 4.9★ from 865 Google reviews

Report card

Percentile vs other sink installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jackson Plumbing Inc. is better than 94% of sink installation services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jackson Plumbing Inc. is better than 93% of sink installation services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jackson Plumbing Inc. is better than 91% of sink installation services.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jackson Plumbing Inc. is better than 90% of sink installation services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jackson Plumbing Inc. is better than 100% of sink installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Jackson Plumbing Inc. is better than 84% of sink installation services.A
84

Reviews for your job

Customers hired Jackson Plumbing Inc. for 8 kinds of job.

Jackson Plumbing Inc. for outdoor plumbing system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Outdoor plumbing system repair”

Rick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

They installed a drainage system to take rain water away from the house. We were getting water in the basement during hard downpours.

Paid $2,000+Reasonable priceOutdoor plumbing system repair
Tsrif4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

10-06-2026 Service Date: This plumber who serviced my home today was very, very good. He performed the work as per our agreed upon Estimate to replace our old leaky outdoor spigots and install shut-off valves for them so they don't freeze in the winter. His explanations of the work he performed were excellent. All…

Paid $400–600Reasonable pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
Pat9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Jackson Plumbing is Awesome!! Fast, friendly and highly professional. They completed our repair quickly and efficiently. Our technician, JR, was excellent. I highly recommend this organization. Thanks, Jackson Plumbing!

Paid $200–300Great pricePlumbing pipe repairOutdoor plumbing system repair
Joan14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great company professional on time great to work with recommend to everyone I know.

Reasonable priceOutdoor plumbing system repair
Kathleen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Aiways polite, efficient and respectful Jackson Plumbing has always been our go to for all our plumbing issues.

Outdoor plumbing system repairSump pump repair
RonLocal Guide · 85 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Chris and RJ? Both did a great job and were very customer svc oriented. Got a great price and prompt service. Very happy!

Paid $400–500Great pricePlumbing pipe repairOutdoor plumbing system repairFaucet installation
Nancy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Jackson Plumbing is always great. Chris was here today and was courteous, knowledgeable and kind. The workforce at Jackson plumbing are this way. The staff at the office are too. I highly recommend Jackson Plumbing to everyone.

Reasonable priceToilet repairOutdoor plumbing system repair
Mike3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Fair pricing and quality work

Reasonable priceOutdoor plumbing system repair
BrianLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Wonderful at explaining our issue and then proceeded to fix it.

Sewer cleaningOutdoor plumbing system repair
Marlene2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Responded to our call promptly, mens were very helpful and problem was fixed same day

Paid $900–1,000Great pricePlumbing leak detectionOutdoor plumbing system repair
Pat4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

The email was great. The repair person showed up on time. The repair person was very polite and explained what needed to be fixed and what might not be able to be fixed at this time but was able to fix everything was very good at explaining the bill and very nice breakdown overall a very nice experience. I had a…

Paid $300–400Reasonable pricePlumbing leak detectionFaucet repairOutdoor plumbing system repair
Brad3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Chris was friendly, knowledgeable and efficient. He explained things to me in a way I could understand and he laid out what the next steps are to make sure that everything is good in the end. He fixed a small problem while we wait to fix the big problem and that is going above and beyond. Much appreciated.

Outdoor plumbing system repairSump pump repair
GARY1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jackson Plumbing knows what they're doing when they replace well water submersible pumps and water tanks-they're on time and do the job right at a reasonable price.

Paid $1,000+Reasonable priceOutdoor plumbing system repair
Theresa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Matt and Seth were both very professional, prompt and quick with completing the jobs! They both explained the procedures that would remedy my situations. They were both understanding and very helpful. I would highly recommend this company for any of your plumbing needs!

Faucet repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Professionalism
DustinLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris arrived right on-time and his work far exceeded my expectations. I'm a stickler on how contractors clean-up "post-job" and when he was done, it looked as if he was never there. He is a true craftsman to his trade. Highly recommend the company.

Outdoor plumbing system repair+ Quality+ Professionalism
Linda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Rating only, no written review.

Paid $200–400Reasonable pricePlumbing leak detectionFaucet repairOutdoor plumbing system repair
Molly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Reasonable priceToilet repairFaucet repairOutdoor plumbing system repair
Jean5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Paid $1,000+Reasonable priceOutdoor plumbing system repair
Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $200–300Great pricePlumbing leak detectionOutdoor plumbing system repairSewer repair

Price

$295-16% vs typical sink installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 69%Overpriced 1%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair100$227–$880
Toilet repair81$209–$383
Drain cleaning70$148–$353
Plumbing leak detection58$114–$308
Water heater installation57$1.3k–$2.1k
Faucet repair49$145–$322
Faucet installation48$276–$611
Sump pump repair20$248–$921

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