Experts Reviews · Company report
Jackson Plumbing Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%90+12.7Replies to reviews 7%84+5.9Craft & service penalty91−0.9Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Jackson Plumbing Inc.

Erie, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 10 sink installation services · 4.9★ from 865 Google reviews

Report card

Percentile vs other sink installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jackson Plumbing Inc. is better than 94% of sink installation services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jackson Plumbing Inc. is better than 93% of sink installation services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jackson Plumbing Inc. is better than 91% of sink installation services.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jackson Plumbing Inc. is better than 90% of sink installation services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jackson Plumbing Inc. is better than 100% of sink installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Jackson Plumbing Inc. is better than 84% of sink installation services.A
84

Reviews for your job

Customers hired Jackson Plumbing Inc. for 8 kinds of job.

Jackson Plumbing Inc. for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.59
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$308
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 59 Google reviews tagged “Plumbing leak detection” · showing 20

Dorothy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Ms Karen that answers the phone and schedules the appointment is very kind and accommodating. I’ve had 2 workers, one named Ryan the other JR all i can say about these two is OMG .. they are knowledgeable, kind, explains things and i’m always full of questions that they take the time to explain ..if I could give…

Paid $2,000+Reasonable pricePlumbing leak detectionFaucet installationShower repair
Bronny4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Always very respectful and efficient highly recommend Jackson Plumbing

Paid $200–400Reasonable pricePlumbing leak detection
Tsrif4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

10-06-2026 Service Date: This plumber who serviced my home today was very, very good. He performed the work as per our agreed upon Estimate to replace our old leaky outdoor spigots and install shut-off valves for them so they don't freeze in the winter. His explanations of the work he performed were excellent. All…

Paid $400–600Reasonable pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
Sue3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great awesome clean job well done. Would recommend Jackson Plumbing for any job.

Plumbing leak detectionFaucet installationShower repair
Karen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Always exceptional!!!!!!

Toilet repairPlumbing leak detection
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Good job by Andrea and co-worker. Difficult area to work in and did a great job!

Paid $300–400Reasonable pricePlumbing leak detectionPlumbing pipe repairSump pump repair
Darlene8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

A++++++. Applause! So professional AND SO NICE! That matters big time. Give them a call!!!

Great priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
Donald2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

they are excellcentpeople

Paid $200–400Great pricePlumbing leak detectionPlumbing pipe repairFaucet repair
Kennedy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Totally Professional and Knowledgeable.

Paid $200–400Plumbing leak detectionPlumbing pipe repair
Pam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Had a new toilet installed by another plumber in the master bedroom upstairs. It started leaking downstairs they fixed it twice until they stopped taking my calls. I called Jackson plumbing because my parents had always used them. Someone came right over the next few days and have not had a problem since. I have found my new plumber!

Paid $200–400Not sureToilet repair
Rose4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Andres was very helpful - courteous - and upfront about possible options. I really appreciated his suggestions. He was a pleasure to work with.

Paid $200–400Reasonable priceToilet repairPlumbing leak detection
Diane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great experience with Jackson Plumbing! First, Seth came, diagnosed the issue, and explained what needed to be done. Then, JR came and installed the new tub/shower fixtures. Everyone was very friendly and professional, and service was scheduled promptly. Would highly recommend!

Paid $800–1,000Not surePlumbing leak detectionFaucet installation
Jillian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very efficient and got the job done! Staff was kind and respectful both at the office and in person!

Plumbing leak detectionPlumbing pipe repair
szieglerLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Im impressed with the technicians and customer service. After several challenging experiences trying to hire repair services over the past 3 years, there team was a breath of fresh air. They arrived promptly, provided a quote, and repaired the cold water line within the wall spanning 3 floors in record time.…

Great pricePlumbing leak detectionPlumbing pipe repair
Kenneth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★

Water heater was swapped out quickly; 90 minutes. Initial thermostat setting at "A" was too hot (129°F); we have reset to "HOT". Small dent on top of our new dryer where Seth had to stand to drill hole for exhaust.

Customer photo from Kenneth's review
Paid $1,200–1,400Not surePlumbing leak detectionPlumbing pipe repair
Patty6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

JR was great! Explained and showed pictures of the problems and what he replaced. Very professional. I will highly recommend Jackson Plumbing and use again if needed.

Paid $200–300Great priceToilet repairPlumbing leak detection
Bob11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Andres and Bruce were excellent!! Very professional and great personalities!!

Paid $400–500Great priceToilet repairPlumbing leak detectionPlumbing pipe repair
Ritas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I called first thing in the morning with an urgent issue. They fit me right in that morning. Within just a few minutes Seth had the issue identified. He was extremely knowledgeable and professional. I highly recommend Jackson Plumbing!

Reasonable pricePlumbing leak detectionPlumbing pipe repair
Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

If writing an ad, I'd say. "Jackson Plumbing. For those who want the very best."

Paid $100–200Reasonable pricePlumbing leak detectionPlumbing pipe repair
Sandy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Speedy service! Great plumbing company to work with!

Paid $300–400Reasonable pricePlumbing leak detectionPlumbing pipe repair

Show more plumbing leak detection reviews (39 more) →

Price

$295-16% vs typical sink installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 69%Overpriced 1%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair100$227–$880
Toilet repair81$209–$383
Drain cleaning70$148–$353
Plumbing leak detection58$114–$308
Water heater installation57$1.3k–$2.1k
Faucet repair49$145–$322
Faucet installation48$276–$611
Sump pump repair20$248–$921

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