Analyzing 7,273,9057.3M ReviewsFor 20,60220.6K Experts

Experts Reviews · Company report
Jackson Plumbing Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%90+12.7Replies to reviews 7%84+5.9Craft & service penalty91−0.9Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Jackson Plumbing Inc.

Erie, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 10 sink installation services · 4.9★ from 865 Google reviews

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Report card

Percentile vs other sink installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jackson Plumbing Inc. is better than 94% of sink installation services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jackson Plumbing Inc. is better than 93% of sink installation services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jackson Plumbing Inc. is better than 91% of sink installation services.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jackson Plumbing Inc. is better than 90% of sink installation services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jackson Plumbing Inc. is better than 100% of sink installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Jackson Plumbing Inc. is better than 84% of sink installation services.A
84

Reviews for your job

Customers hired Jackson Plumbing Inc. for 8 kinds of job.

Jackson Plumbing Inc. for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.100
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$227–$880
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 100 Google reviews tagged “Plumbing pipe repair” · showing 20

Donald2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Everything went great. Ryan listened to what I wanted to do and in no time he was finished. Gave me information on what I needed to do in the future for a possible job. I will continue to give you my business for any plumbing issues that I have.

Reasonable pricePlumbing pipe repairFaucet installation
Dawn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Jackson Plumbing is a 5 star company From the time you call for an appointment to having our faucet installed by Andres it was a great experience Good prices and good employees

Paid $200–400Reasonable pricePlumbing pipe repair
Tsrif4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

10-06-2026 Service Date: This plumber who serviced my home today was very, very good. He performed the work as per our agreed upon Estimate to replace our old leaky outdoor spigots and install shut-off valves for them so they don't freeze in the winter. His explanations of the work he performed were excellent. All…

Paid $400–600Reasonable pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
Janet3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Ryan was very proficient at unclogging a very clogged drain. Knowledgeable and friendly. Definitely use Jackson Plumbing every time.

Paid $1–200Reasonable pricePlumbing pipe repair
Andrea3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Very polite guys and took their time explaining everything that they were doing, we definitely will be using Jackson Plumbing again. Thank you Andrea Ely

Paid $200–400Reasonable priceDrain cleaningPlumbing pipe repair
Brett2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ryan was great. Answered all of my questions and fixed the leak quickly. Well done and thank you

Plumbing pipe repairFaucet repair
Pat9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Jackson Plumbing is Awesome!! Fast, friendly and highly professional. They completed our repair quickly and efficiently. Our technician, JR, was excellent. I highly recommend this organization. Thanks, Jackson Plumbing!

Paid $200–300Great pricePlumbing pipe repairOutdoor plumbing system repair
Barbara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great job. Very courteous and fast service.

Paid $200–400Great priceDrain cleaningPlumbing pipe repairFaucet installation
Michelle10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Andres was on time, kind, and new his stuff. I will always recommend Jackson Plumbing!

Plumbing pipe repair+ Punctuality+ Professionalism
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Good job by Andrea and co-worker. Difficult area to work in and did a great job!

Paid $300–400Reasonable pricePlumbing leak detectionPlumbing pipe repairSump pump repair
Joseph4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Excellent response time to my emergency. Quality work, well trained and polite crew that went the extra mile. Would highly recommend.

Reasonable pricePlumbing pipe repair
Darlene8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

A++++++. Applause! So professional AND SO NICE! That matters big time. Give them a call!!!

Great priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
Anne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

As always, a great job done by Jackson Plumbing! Ryan arrived, assessed the issue and got to work with a solution. He and his apprentice not only fixed the pipe/valve but improved the shut off valve location to be more convenient. Pricing is very reasonable. Always professional, polite, pleasant and work…

Paid $200–400Reasonable pricePlumbing pipe repair
Steve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They were extremely knowledgeable, determined the problem and a practical solution. Great job!

Paid $200–400Reasonable pricePlumbing pipe repair
Donald2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

they are excellcentpeople

Paid $200–400Great pricePlumbing leak detectionPlumbing pipe repairFaucet repair
Linda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Andres is a great young man. Third time he has been here & he does a great job. Jackson Plumbing is so easy to deal with.

Paid $200–400Reasonable pricePlumbing pipe repairFaucet installation
Kennedy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Totally Professional and Knowledgeable.

Paid $200–400Plumbing leak detectionPlumbing pipe repair
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great work and friendliness as always!

Paid $100–200Reasonable pricePlumbing pipe repairService not listed
Julianne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Professional and very quick!

Paid $200–400Reasonable pricePlumbing pipe repair
Shaun1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Fantastic work. Diagnosed the problem and solved it in record time. We’ve had Jackson Plumbing for all of our issues since we bought our 1931 home seven years ago. We trust no one else.

Great priceDrain cleaningPlumbing pipe repair

Show more plumbing pipe repair reviews (80 more) →

Price

$295-16% vs typical sink installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 69%Overpriced 1%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair100$227–$880
Toilet repair81$209–$383
Drain cleaning70$148–$353
Plumbing leak detection58$114–$308
Water heater installation57$1.3k–$2.1k
Faucet repair49$145–$322
Faucet installation48$276–$611
Sump pump repair20$248–$921

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