How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%90+12.7Replies to reviews 7%84+5.9Craft & service penalty91−0.9Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREJackson Plumbing Inc.
Erie, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 10 sink installation services · 4.9★ from 865 Google reviews
Report card
Percentile vs other sink installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Reviews for your job
Customers hired Jackson Plumbing Inc. for 8 kinds of job.
Jackson Plumbing Inc. for plumbing pipe repair
Clear ✕All 100 Google reviews tagged “Plumbing pipe repair”
Everything went great. Ryan listened to what I wanted to do and in no time he was finished. Gave me information on what I needed to do in the future for a possible job. I will continue to give you my business for any plumbing issues that I have.
Jackson Plumbing is a 5 star company From the time you call for an appointment to having our faucet installed by Andres it was a great experience Good prices and good employees
10-06-2026 Service Date: This plumber who serviced my home today was very, very good. He performed the work as per our agreed upon Estimate to replace our old leaky outdoor spigots and install shut-off valves for them so they don't freeze in the winter. His explanations of the work he performed were excellent. All…
Ryan was very proficient at unclogging a very clogged drain. Knowledgeable and friendly. Definitely use Jackson Plumbing every time.
Very polite guys and took their time explaining everything that they were doing, we definitely will be using Jackson Plumbing again. Thank you Andrea Ely
Ryan was great. Answered all of my questions and fixed the leak quickly. Well done and thank you
Jackson Plumbing is Awesome!! Fast, friendly and highly professional. They completed our repair quickly and efficiently. Our technician, JR, was excellent. I highly recommend this organization. Thanks, Jackson Plumbing!
Great job. Very courteous and fast service.
Andres was on time, kind, and new his stuff. I will always recommend Jackson Plumbing!
Good job by Andrea and co-worker. Difficult area to work in and did a great job!
Excellent response time to my emergency. Quality work, well trained and polite crew that went the extra mile. Would highly recommend.
A++++++. Applause! So professional AND SO NICE! That matters big time. Give them a call!!!
As always, a great job done by Jackson Plumbing! Ryan arrived, assessed the issue and got to work with a solution. He and his apprentice not only fixed the pipe/valve but improved the shut off valve location to be more convenient. Pricing is very reasonable. Always professional, polite, pleasant and work…
They were extremely knowledgeable, determined the problem and a practical solution. Great job!
they are excellcentpeople
Andres is a great young man. Third time he has been here & he does a great job. Jackson Plumbing is so easy to deal with.
Totally Professional and Knowledgeable.
Great work and friendliness as always!
Professional and very quick!
Fantastic work. Diagnosed the problem and solved it in record time. We’ve had Jackson Plumbing for all of our issues since we bought our 1931 home seven years ago. We trust no one else.
No place else you should go than to Jackson Plumbing in Erie! From the friendliness of the office staff to the expertise and availability of the technicians they are THE BEST IN ERIE ! I had to work with Carlin Plumbing in Erie due to a contract they had with the bureau. It was the most alarming, unprofessional and…
Seth was very good and accommodating. He figured out the problem and fixed it very happy with Jackson . I would definitely use Jackson plumbing in the future
Very professional, done in a timely manner, reasonable, and very knowledgeable. We had Chris and Bruce service us. Would highly recommend.
Seth arrived early. He was very friendly and explained what he would be doing to get my piping ready to have my new dryer ready for installation. I will definitely use Jackson Plumbing on any other plumbing problems. Thank you.
Very efficient and got the job done! Staff was kind and respectful both at the office and in person!
Im impressed with the technicians and customer service. After several challenging experiences trying to hire repair services over the past 3 years, there team was a breath of fresh air. They arrived promptly, provided a quote, and repaired the cold water line within the wall spanning 3 floors in record time.…
Timely, professional, and high quality work at a great price ! Added 3/4" supply line and a hose fitting valve !
I highly recommend their work.
We went to TJ's Plumbing - and for a small leak, he wanted to replace the entire counter top and quoted us something like $1700. Jackson plumbing helped us replace a pipe in under an hour for a much more reasonable price. Jackson Plumbing is now our go-to.
great service , arrived on time, completed all repairs, cleaned up prior to leaving , very professional and friendly
Everyone at Jackson plumbing was kind and professional. JR arrived on time for the scheduled repair. Work was done fast and correct.
Water heater was swapped out quickly; 90 minutes. Initial thermostat setting at "A" was too hot (129°F); we have reset to "HOT". Small dent on top of our new dryer where Seth had to stand to drill hole for exhaust.
Jackson plumbing always does a great job. Fair prices and pleasant workers
As always, excellent service. Was able to take care of my issue the day I called. Seth did a fantastic job. He was professional and friendly. Quick and neat. Will call them whenever I need them. Never disappoint.
Andrea did a fantastic job. He should get a raise!!1
I can always count on Jackson Plumbing to get the job done quickly and right. Very happy with them again
Great response and service. The pluming tech was efficient, knowledgeable and pleasant to work with.
Chris and RJ? Both did a great job and were very customer svc oriented. Got a great price and prompt service. Very happy!
Andres was very nice and knowledgeable. He explained to me what he was going to do and gave me recommendations. Would have been 5 stars but he left boot prints on our white tile floor
Andres and Bruce were excellent!! Very professional and great personalities!!
Andres and Bruce were professional and courteous. They performed all tasks thoroughly and efficiently. I had asked to have a water shutoff valve replaced and new delta shower head and faucet hardware installed and they did these and one or two other small things they noticed that would have needed to be addressed in…
I called first thing in the morning with an urgent issue. They fit me right in that morning. Within just a few minutes Seth had the issue identified. He was extremely knowledgeable and professional. I highly recommend Jackson Plumbing!
Chris S. arrived on time as scheduled and promptly got to work. He was not only knowledgeable and very efficient, but also amiable and good-natured. He completed all the necessary repairs and adjustments with exceptional precision and speed! I highly recommend Jackson Plumbing for their outstanding service and…
If writing an ad, I'd say. "Jackson Plumbing. For those who want the very best."
Speedy service! Great plumbing company to work with!
Jackson Plumbing has been amazing to work with for our personal home as well as my clients. Recommend them every time!
While there were not any available slots when I called in the morning, they scheduled me for the first slot available in a few days. They kept me in mind and when a job ended early, they called and came over early and solve the blockage and leak.
Friendly staff, extremely accommodating.
I was so pleased with their professional and kind plumbers that quickly replaced the leaking pipe and changed out the shut off valve to the sill faucet that also needed defrosted.
Work was completed for the Crystal Point Condo Association. Staff EAS professional, on time, provided excellent communication, sent text reminder day before coming out, handled all aspects of the project, the maintenance manager gave Jackson Plumbing a 5 star rating.
Our problem was resolved quickly and efficiently. Thanks, Jackson Plumbing!
Very professional technician. Very helpful.
Had Jackson Plumbing out for multiple different projects and loved the service, speedy time, and competitive pricing!
Great crew, very business like. Had a game plan ...looks better than the original (besides being new). Thanks so much for great job.
Got a text that they were on their way and they showed up on time. Chris came in and had me walk him through my issue and explained his plan to tackle it. Completed the work, put things back where they belonged even though some were out of place before he arrived, and had me check over the work before he wrote up…
Ryan did a great and professional job
Great job fixing leaking pipes under kitchen sink
They worked me into the schedule quickly with next day service! The work was done in a very timely manner. The technician was very professional and knowledgeable! I highly recommend Jackson Plumbing.
Great experience and fast service!!
Chris from Jackson Plumbing was stellar. He thoroughly explained everything when he was evaluating the work which needed to be done. He also did outstanding work on the actual plumbing job which he completed. I highly recommend Jackson Plumbing!
Chris did a great job. On time and very professional.
Chris did a wonderful job and he was a joy to watch.
Despite some holiday glitches with the scheduling, that were finally worked out, everything went well in the end. The staff were kind and efficient. All in all , a good experience. A bit pricey, and the down payment uncalled for. But what isn't in our world today?
They came same day as I called no emergency fit me in and did a great job
We had a clogged pipe that our kitchen and laundry drained into. Awesome experience dealing with them! They were able to get us on their schedule super quick with the holiday. Friendly and willing to explain what they were doing. Pricing was incredibly reasonable. We will definitely use them again in the future!
They’re always on time on budget Super friendly and knowledgeable teams ❤️ They’ve always cleaned up more than expected and never said no to any of my spur of the moment add ons
Outstanding service. Very professional.
Amazing! Quick response, professional behavior, "listened" to our needs, proposed a much easier solution and executed it perfectly. Thank you Jackson Plumbing!
They are the best
Chris at Jackson Plumbing is excellent and his crew is as well. There was much coordinating that had to be done with the countertop installers and Jackson’s was up to the task. Very pleased!
Crew did a fantastic job of replacing underground downspout drainage piping that was old and cracked.
I don’t yet know the price Andy was very personable
Several delayed home plumbing repairs. Andres was on time. Very efficient and professional. hard worker. Services you can trust at a fair price. I now have my go-to plumber!
Called this morning for a Water Pressure issue in a new house we bought. Told them it was NOT an emergency. The lady on the phone was. Incredibly kind and personable. She had someone out in 30 minutes. Upon Arrival, a young guy hopped out of the car. Introduced himself as Andreas. He was personable, kind and most…
The two young men that did the work did a great job! Kudos!!
Excellent service. Professional plumbing in a timely manor and at a fair price. Will certainly use Jackson Plumbing for any future plumbing needs and would recommend them to anyone whose interested.
Was courteous and knowledgeable
Chuck was great. Knew his work, worked fast,very friendly
Great service... Guys were outstanding and explained all repairs.
Jackson Plumbing is the best of the best! There’s a reason they have so many good reviews!!! Four months ago our shower stopped draining and because we live in a town style home, our plumbing is connected to the neighbor. Scott Jackson personally walked us through the entire process by assessing, trying a small…
Chris and the apprentice, Andres? (sp) were great. Saved us hundreds of dollars because of their thoroughness. They were very transparent about the process, and did not try to simply resort to an expensive solution. Great professionalism and patience with all my questions. Thank you very much! ::Joel
Highly recommend. The owner personally called me, was very prompt and saved me thousands of dollars on a major pipe issue. Very polite and professional. Susan Z.
Very professional. He took care of the matter right away. He replaced the gas line. No problems at all. I recently used their services again Chris and his young technician did a spectacular job repairing our bathrooms and all the plumbing required! Would not change my plumbers ever!
I called Jackson on a Monday morning, regarding a shower drain that clogged over the weekend. (Drano did not work, even when left sitting overnight.) The tech was at my house about an hour after I called, and he did what needed to be done. He was very professional and courteous. I also took the opportunity to ask…
Anyone needing plumbing work done this is the go to company! The two tech's (Ryan and Seth) did a GREAT JOB!! professional, courteous,and knowledgeable at their craft! HIGHLY RECOMMEND JACKSON PLUMBING! Thank you again for a great job👍👍👍
Professional & Personable. It was so kind for Scott Jackson to work with, Joseph Starr, & Nick Giuffre of Bradford & White to replace my Hot Water Heater; especially, as October 2020 is ending. Mr. Jackson sent, his son Seth to my home to replace the entire 40 Gallon Hot Water Heater; gratis, in record time. Seth…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 100 | $227–$880 |
| Toilet repair | 81 | $209–$383 |
| Drain cleaning | 70 | $148–$353 |
| Plumbing leak detection | 58 | $114–$308 |
| Water heater installation | 57 | $1.3k–$2.1k |
| Faucet repair | 49 | $145–$322 |
| Faucet installation | 48 | $276–$611 |
| Sump pump repair | 20 | $248–$921 |
