How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%90+12.7Replies to reviews 7%84+5.9Craft & service penalty91−0.9Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREJackson Plumbing Inc.
Erie, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 10 sink installation services · 4.9★ from 865 Google reviews
Report card
Percentile vs other sink installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Reviews for your job
Customers hired Jackson Plumbing Inc. for 8 kinds of job.
Jackson Plumbing Inc. for toilet repair
Clear ✕All 81 Google reviews tagged “Toilet repair” · showing 80
i came back to edit my review, because i thought my most recent issue had been resolved, but it turns out it has not. i have been using jackson for a couple years, and while everyone is very nice and polite, several jobs i have had done, i have had to call back the next day for something not being quite right. the…
Very professional, very friendly, very efficient. Absolutely recommend Jackson Plumbing as well as Chris, my technician!
My toilet was leaking. The first guy came in, lifted the toilet and changed the base. Still leaking. The second guy came like a doctor, immediately find the problem and fixed fast. The second visit cost me nothing. Very reasonable and professional.
Andres was quick and efficient. Replaced toilet insides first floor and fixed shower head in basement bathroom.
My Tech was on time and very personable; he quickly and efficiently replaced my toilet fill valve and supply line. He explained and took me thru everything he did. Thus allowing me to continue my day without delays. Fantastic!.
Very satisfied with the Jackson Plumbing employee! Yes very much so.
Always exceptional!!!!!!
The tech was very knowledgeable, and helpful. Very good customer service.
Had a new toilet installed by another plumber in the master bedroom upstairs. It started leaking downstairs they fixed it twice until they stopped taking my calls. I called Jackson plumbing because my parents had always used them. Someone came right over the next few days and have not had a problem since. I have found my new plumber!
Ryan was here promptly and quickly installed the new toilet. Then he commented on its features which we greatly appreciated.
Outstanding service.
Andres was very helpful - courteous - and upfront about possible options. I really appreciated his suggestions. He was a pleasure to work with.
Very prompt service and scheduling to meet an important request. Communication was excellent from start to finish and all the problems were solved.
Chris did an exceptional job taking care of my plumbing need. Easy to communicate with, and explains everything completely. I would highly recommend Jackson plumbing for your plumbing needs.
No place else you should go than to Jackson Plumbing in Erie! From the friendliness of the office staff to the expertise and availability of the technicians they are THE BEST IN ERIE ! I had to work with Carlin Plumbing in Erie due to a contract they had with the bureau. It was the most alarming, unprofessional and…
Professional and gets the job done (in quality and timely).
I highly recommend their work.
great service , arrived on time, completed all repairs, cleaned up prior to leaving , very professional and friendly
Jackson Plumbing technicians were great. Very friendly and professional. Chris did a fantastic job. He made sure that everything was working great before he left. Highly recommend Jackson Plumbing.
Everything went well and very appreciative. Within 25 minutes drain was unclogged and they were gone. Got a little education along the way to help in the future. Thank you. This is third time toilet needed a plumber. Said toilet might not be getting pressure it needs so new toilet might be necessary. Appreciate plumbers advice and service.
Great job as always. Highly recommend Jackson!!
Men arrived timely. Diagnosed and repaired the issue within 20 minutes.
Same day service! Toilet replaced at my father’s house. Excellent work again Jackson Plumbing!
JC is very informative, fast and friendly. Second time hiring them, and will use them again!
JR was great! Explained and showed pictures of the problems and what he replaced. Very professional. I will highly recommend Jackson Plumbing and use again if needed.
Very pleasant, professional. Got the work done in a reasonable amount of time.
Andres and Bruce were excellent!! Very professional and great personalities!!
Jackson Plumbing is always great. Chris was here today and was courteous, knowledgeable and kind. The workforce at Jackson plumbing are this way. The staff at the office are too. I highly recommend Jackson Plumbing to everyone.
Ryan was so friendly and nice. He did the job quick, efficient and cleaned up all the debris. Very good job. This is why I am a long time customer.
Fast and efficient granddaughter threw something in toilet toilet would not flush
They were on time and when reviewing the job offered a better solution for the problem, and explained what was done the final result looked so much better
I trust Jackson Plumbing. The guys know what they are doing. The work is done correctly. If something is less than right-they take the initiative to do it correctly. They are respectful of our house, our space, and privacy. The work area is maintained and cleaned when finished. Their actions and their work have earned my trust and recommendation David B
Awesome job. Took less time than I expected.
Friendly and knowledgeable even while doing an after hours job on a Friday nite. Thanks
Excellent response. Seems to be a great repair.
Chris S was SO EASY to work with!!! Also very pleasant, polite, and respectful to me and my property. There were a few small extras that were needed, which he was happy to do, and was prepared with everything on hand. The office staff was also exceptional and communicated wiith reminders and updates. Best…
They’re always on time on budget Super friendly and knowledgeable teams ❤️ They’ve always cleaned up more than expected and never said no to any of my spur of the moment add ons
Ryan R. Arrived right on time, went right to work. Found the problem, fixed the problem. Very nice young man who knows his business. Second or third visit from Ryan, will use again if a problem arises.
Second time using this business Will do so again if needed
Seth Jackson came on a weekend day repair a valve failure on our water heater told us that our water heater was from 2009 since we just move here in May. He responded to our call quickly and was very efficient. Rose and Frank Mavica
Very efficient, cleaned work area, very friendly
Very pleased with the service I got from Jackson Plumbing. Setting up the appointment to the work done everything was on time and the servicemen were pleasant and professional. Will use Jackson in the future and recommend to family and friends .
Have been A customer with Jackson Plumbing for 30 years. I have never been disappointed. They do an excellent job for a very reasonable price.
The tech was very friendly, knowledgeable and quick.
I was so very pleased with your prompt response. You were able to do my repairs the same day that I called.
Ryan is calm and focused on the job. He is patient and explains things well. What as asset he is to Jackson Plumbing. He did not replace anything that was not needed. Ethic and hardworking. Thank you Ryan!
I had three separate plumbing jobs completed, and each one was handled quickly, professionally, and with great care. The team was very friendly and upfront about the cost and the work required — no surprises. Everything was finished on time, and the quality of the work was excellent. I’ll definitely be using their…
Chris at Jackson Plumbing is excellent and his crew is as well. There was much coordinating that had to be done with the countertop installers and Jackson’s was up to the task. Very pleased!
Very friendly professional service. Ryan answered all of my questions.
Everything was professionally done in a timely way. Will definitely use this business again, preferably Ryan!
Always on time. No need for a call back after service is completed. Timely, courteous, and customer friendly.
Very helpful staff from initial phone call to completion of work. Knowledgeable, quick, and pleasant. All good.
Excellent!! Really appreciate it and the senior discount. He stopped and priced it out in the beginning a so I knew I could afford it. He was very polite and very industrious. I appreciated it very much. Thanks for getting it on our work list when zi called the very same day. It is fixed in time for our company. Huge thanks.
Called in the Morning and was here within a few hours. Great service
Very professional. He took care of the matter right away. He replaced the gas line. No problems at all. I recently used their services again Chris and his young technician did a spectacular job repairing our bathrooms and all the plumbing required! Would not change my plumbers ever!
The professional who came in for a look was Seth. He immediately, after hearing what happened, diagnosed the problem and came up with a swift solution. Even pointed out cracks in the toilet that I hadn't noticed before. He worked very efficiently and within minutes had the old toilet out n the new one in. Very happy…
Scott Jackson Plumbing did some remodeling in my bathroom. They did fabulous work!!! They exceeded my expectations by a mile and then some!!!!! Highly recommend these guys!!!!
Seth did a great job fixing our plumbing issue. Highly recommend.
I had a toilet that was leaking from under the base and I called Jackson Plumbing. Seth showed up within an hour and took care of the problem quickly and professionally. I was going to try to fix it myself, but after seeing how quick and professional Jackson's services were, I won't hesitate to call them again…
We have used Jackson Plumbing for various jobs for about 25 years. The jobs ranged from complete bathroom update to resinking a toilet. The last job was performed by Seth Jackson and we couldn't be happier to see another generation taking the reins. We have always been happy with the work and would absolutely recommend JP.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 100 | $227–$880 |
| Toilet repair | 81 | $209–$383 |
| Drain cleaning | 70 | $148–$353 |
| Plumbing leak detection | 58 | $114–$308 |
| Water heater installation | 57 | $1.3k–$2.1k |
| Faucet repair | 49 | $145–$322 |
| Faucet installation | 48 | $276–$611 |
| Sump pump repair | 20 | $248–$921 |
