House cleaning service · Philadelphia, PA · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%87+12.3Replies to reviews 7%21+1.5Momentum penalty16−8.4Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#46 of 54 apartment cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 15%
4.9★★★★★220 Google reviews · 24 photos
97%five-star reviews
4.38★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
$200typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Janus Clean 4.9 out of 5 based on 220 reviews, highlighting punctuality, thoroughness, and affordable pricing for deep, move-in, and move-out services. Customers frequently praise the ease of booking and professional communication, noting that cleaners often bring their own supplies. However, lower-rated feedback indicates that some clients found specific areas incomplete or experienced inconsistent scheduling and communication issues.
Google rating: 4.9 out of 5 from 220 reviews (97% five-star).
Reviews on this page: 220 Google reviews (162 with written comments, 5 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: September 29, 2026.
Service: Apartment Cleaning Service serving Philadelphia, Pennsylvania.
Data from Google, last updated October 25, 2026.
Score profile vs other apartment cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.
Janus CleanApartment Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Janus Clean: 91/100 on this factor. Category median: 95.A
91
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Janus Clean: 90/100 on this factor. Category median: 94.A
90
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 95.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Janus Clean: 87/100 on this factor. Category median: 100.A
87
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Janus Clean: 16/100 on this factor. Category median: 100.F
16
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Janus Clean: 21/100 on this factor. Category median: 74.D
21
Bar = this company · dark tick = category median.
Star ratings
220 Google reviews we collected
4.9of 5
5 stars21497%
4 stars21%
3 stars10%
2 stars10%
1 star21%
Praise vs complaints
Phrases our text analysis found in 162 written reviews
98%praise
Praise23698%
Complaints42%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
96%fair
Great price935%
Reasonable1558%
Overpriced14%
Not sure14%
$200-26% vs typical apartment cleaning services
Middle half of what 20 customers paid ($112–$248) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results6326%
Staff & attitude5121%
Speed & response4720%
Would recommend3515%
Honesty & trust208%
Price & value188%
Communication63%
What customers talk about
We read 162 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The attention to detail was amazing, and she was incredibly kind, professional, and respectful throughout the entire process.”
“We got a move out clean and they were extremely thorough and professional!”
“Team showed up on time and did a good just, overall the experience was appreciated on short notice.”
“I couldn’t be happier with the results and would 100% recommend her to anyone looking for a thorough and reliable cleaning service!”
“Overall do not recommend yes they may be good cost wise but quality it is in the trashhh.”
“When I came back, it honestly felt like a completely different place!”
“If you are looking for affordable cleaning, I highly recommend using Janus”
“90 (plus tip) price for a 2BD/2BA apartment with add-ons for the refrigerator, basement, and cabinets.”
“They were communicative from before and after the cleaning.”
People customers mention
Cleaning6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Janus Clean for 4 kinds of job. Pick one to see what they paid and said.
Carlos6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
The service was exceptional from the moment I called for a quote to the moment the cleaning was finished. I have a studio apartment and opted for the deep cleaning service. When I came back, it honestly felt like a completely different place! The attention to detail was amazing, and she was incredibly kind,…
Paid $100–150Reasonable price
Oluwale2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★
Overall a good job was done, just a couple of areas was not done such as the top of the closet in the master bedroom and the sink in the half bathroom.
Paid $250–300Reasonable priceMove-out cleaning
Surbhi6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Great cleaners! Booking process was great and they answered every question for me along the way
Paid $150–200Great priceDeep clean
Tanya8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Super easy to book over the phone. Everyone involved is very friendly and professional. They brought everything they needed. My house is spotless and I’m very happy. I will definitely book them again for deep cleaning and monthly maintenance. Worth the money!
Paid $250–300Reasonable priceDeep clean
Temitayo1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★
Booked Janus for a move in clean and after letting them clean initially and then having them come back to address things i didn’t feel were good i can confidently say they cleaned nothing. I’ll be honest I'm a germaphobe and and super particular about what i consider clean but the cabinets weren’t wiped light…
Noah7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Team showed up on time and did a good just, overall the experience was appreciated on short notice. Make sure you walk through as there were some details that weren't noticed first time but once I asked they fixed
The service was exceptional from the moment I called for a quote to the moment the cleaning was finished. I have a studio apartment and opted for the deep cleaning service. When I came back, it honestly felt like a completely different place! The attention to detail was amazing, and she was incredibly kind, professional, and respectful throughout the entire process. I couldn’t be happier with the results and would 100% recommend her to anyone looking for a thorough and reliable cleaning service!
Price assessment: Reasonable price
Price: $100–150
Jackie Thieman10 reviewsiTotal number of Google reviews Jackie has written across all businesses on Google Maps, not just this one.
Overall a good job was done, just a couple of areas was not done such as the top of the closet in the master bedroom and the sink in the half bathroom.
Price assessment: Reasonable price
Price: $250–300
Services: Move-out cleaning
Aubrey CrawfordLocal Guide · 18 reviewsiTotal number of Google reviews Aubrey has written across all businesses on Google Maps, not just this one.
We used Janus cleaning for a deep clean when our chores just got away from us. 10/10, especially for the price, they went above and beyond. We’ve gotten a deep cleaning before and hired cleaners for previous moves and this has, by far, been the best!
Surbhi Joshi6 reviewsiTotal number of Google reviews Surbhi has written across all businesses on Google Maps, not just this one.
Super easy to book over the phone. Everyone involved is very friendly and professional. They brought everything they needed. My house is spotless and I’m very happy. I will definitely book them again for deep cleaning and monthly maintenance. Worth the money!
Price assessment: Reasonable price
Price: $250–300
Services: Deep clean
Ray Lynn Rominger9 reviewsiTotal number of Google reviews Ray has written across all businesses on Google Maps, not just this one.
